3 years ago
When I first moved into the apartments owned by th...
When I first moved into the apartments owned by them in Lansing MI called Plumtee, I was dealing with neighbors that were awful. They would beat on my wall until 4am causing my pictures to fall, complain about my son's service dog barking when she wasn't simply because they hate dogs, make comments to me and my son in the hallway about my son's disabilities (Mostly they called my son a retard and made fun of him for his inability to speak). They peed on my doormat, keyed my car. They purposefully turned their tv up at 10pm every night knowing it was quiet hour, it would shake my walls and wake up my children. Management kept sending me letters about my son's service dog saying they would come into my home and remove the dog while I was not home. They did nothing in regard to the noise, vandalism, or harassment of my special needs son. Eventually they requested a meeting. During this meeting, the property manager repeatedly told me she did not want to view the pictures and video evidence I had and ultimately nothing was resolved.
The door buzzer doesn't work and the door lock is being broken by the teenage girl who lives downstairs, allowing anyone to just walk in. People in other buildings walk their dogs over to our buildind and let their dog poop without ever picking it up so dog poop covers every inch of the yard and kids cannot play. The hallways smell of cigarette smoke and weed due to neighbors smoking in the hallways. Whenever these issues are brought up to the manager or the office staff their response is always "Sorry, nothing I can do. Call the police next time." Some of the neighbors are throwing their trash in the hallways by the doors. My car was broken into and come to find out two weeks prior there were fifteen cars that had the same thing happen, which the office staff knew about but did not warn anyone of this happening. There is an open electical box on the side of one of the buildings with multiple wires exposed, they are aware and maintenance drives by it everyday but it still hasn't been taken care of. I have lived here for two years and this will be the last. I will not be renewing our lease. The office staff is pretty nice except Shelby. She is very rude on the phone and in person. She never knows what she is talking about when you go into the office to ask questions. None of the staff ever returns calls or they say they will have someone call you if they don't know the answer to questions but never call. The washer has been broken for at least six months but the office staff just tell us to call the number on the washers. When no one does anything to repair it, the office still won't call either. It is awful living here. I don't suggest it to anyone! Someone keyed my guest's car and the office has nothing to say about it, not even an apology. The neighbors are still smoking in the hallways and force me (pregnant) and my children to experience second hand smoke. The smell is filling up my bedroom and my children's bedroom. It makes my daughter, who has asthma, have trouble breathing. Now we have new neighbors who do drugs, pound on the walls until all hours of the night, slam doors and scream, fight so loud it wakes my children up, and yet again nothing is done. Sick of this place and the piss poor property manager! After being told 3 times now that there is a bee nest outside of my daughters window and she is severely allergic the assistant manager and office staff assured me it would be taken care of, but nothing has been done and it has been weeks. I ended up taking the screen out of the window and took care of it myself after a bee found it's way into her room.