I went in last Novemver - December and was told I would receive a call to set up my appointments. I recieved a call in January from someone saying the same thing. It's the middle of March and I have yet to meet with anyone or see any therapist.
Laura Clark helped me with trauma and ptsd. Sadly, I heard she moved, but this place is an excellent resource for our community if you need Couseling, rehabilitation, etc. Also, the facility itself is a nice campus. Give them a call if you need help, and online articles or support groups just don t cut it.
Jessica was texting on her phone during an appointment with me. Unprofessional and just plain rude. My medical records were also never referenced which caused problems.
I had, and hopefully will continue to have, amazing and healing experiences here. The staff is wonderful and genuinely cares for their clients. Treatment is holistic and wonderful. The Guidance Center has changed my life. 62 days sober today!
Had difficulty making an appointment and when I did they told me I would have to bring my social security card or birth certificate to my first appointment? I asked why and the response was "This is a health center." I've never been asked this before. Does everyone get asked to bring these documents? Side note: I'm transgender and they knew this.
This place is not very professional and they make it hard to schedule appointments which they don't go though with and they don't take the issues you have seriously
They have been my go to they are caring and understanding I have been a client for 18 years and I don't know what my life would have looked like with out there support
Excellent. For The Most Part. Thanks Ish. Uh. I heard not from Diane Taxi & I am for now permanently grounded. I really need my keys heb noddig hebben op dem. It is neve-ing outside (snowing) duts 4 snow. I am only doing the best that i humanely can 4 myself. Now I need your help Doctor Fingernail.
Thanks voor sending Mark up ahead. Van's so helped out twice. He's already in The Council as far as I'm concerned. He is the only Man for the JOB of The Mess Sara Pressler made. She is no Lou Pressler & he is not Mendelssohn. Would Jascha who I never personally met say so? Eudice who I did know personally would most certainly say yes.
I want my handbag back sheila. I can turn your stellar audition into mush with the flick of my wrist
lag/flag-ha...mike gouhin, jesse dominguez & that other guy from Clark oh * & I do HAVE PLENTY OF FRESH INFORMATION ON MY MEDS.I HAVE PLENTY FOR NOW THANK YOU LEE FOR CARING AT QOL PHARMACY....will come in asap to have them resorted and plastic bagged because it is a WASTEFUL SHAME TO WASTE GOOD FREE PHARMECEUTICALS TO ALL WILL GREAT DISCRETION HI CHRIS L
The crisis line workers sighed and groaned when answering phone and taking my name. The nurse who prescribed me meds didn't have a real license so it took a month to get a refill after being on powerful meds for a month, causing serious problems with my thyroid. My energy levels will never be the same. Nearly impossible to get an appointment, useless staff. Just ask, how do you feel? Never helps navigate solutions.
Crisis line people sigh and groan when having to first answer phone and take down names. The nurse who prescribed me didn't have a license and it took about a month to get new meds after being on serious meds for a whole month, causing thyroid problems for me and my energy levels will never be the same. Rude staff. Nearly impossible to get appointments. Terrible service.
It is an excellent community resource for mental health issues. The staff is very professional and attentive to the client needs. If I had a kid that needed to go to rehab I would recommend this place
I went to the detox center where all we did was sit in plastic recliners (mine was broken) and watch tv. They also had people in recliners in the hallway with no tv. I completed my 3 days and signed up for their services. I wanted to go to regular counseling and at my interview the woman said that I have to be off drugs if I wanted to go to counseling and I told her well I don t want to go to the guidance center rehab (be of my experience) but was hoping my counselor would help me with looking into other ones but I got denied for counseling, but accepted for the other services that I wasn t applying for.
Drug rehab was the most outstanding place I have ever been every staff member was like my best friend iveI been a drug user for 40 years and after the guidence centet I've been clean for over two years
One of the worst places I have ever been too.. walked in for crisis issue after medication that was prescribed to me was to strong from this establishment.. this place is just gonna waist ur time and most likely going to make things worse for ur family.... Not a safe place to put ur trust in for quality....
No one here has been able to help me. They misdiagnose me and have held me against my will for prolonged periods of time. They have injected medication into me without my consent that I am allergic to.
The gc saved my life i love everyone. Peer support is a good thing to have. They have a lot of classes to take,i took them all. My favorite is yoga .
Great staff and insight to my addictions.. However, 28 days wasn't enough for a Lifetime of abuse. Definitely opened my eyes to recovery.
Giving an additional star because Lisa is awesome. The reason for my review is that while I was going through some physical health issues in addition to mental health problems for a few months, I was unable to resume my regular appointments. They claimed to have sent me two letters attempting to resume care, which I did not receive. What I did receive from them was a letter stating that I was discharged, and it took me by complete surprise. I was unaware this was happening, and I never received the previous letters they claim to have sent. If I received phone calls or voicemails, I was unaware of those either, as they are a source of anxiety for me, which is a recognizable fault I cannot usually control. I recognize there were some things I probably could have done that may have prevented this issue, but the way it was handled on their end was also shameful. I'm leaving this review so that they know, as mental health professionals, that their actions (or rather lack thereof) have actually caused a greater burden upon the health of one of their unwillingly-former patients. There are more prudent forms of communication with patients, such as text message or email. Please try to implement such forms, especially for your patients that have anxiety caused by phone and voicemail communication, and not rely on snail mail, which isn't always guaranteed to arrive and there is no proof that it was actually sent. Now I have to go through the whole intake process again (that I can't make an appointment for and have to drive three hours to walk in), which delays much needed care, as apparently you can't get an appointment the same day as intake. Another major flaw in care that I hope you work on. In short, the administrative aspect of The Guidance Center could really use some work.
I upset that the phone number is not correct and it's important that you have the correct number in case of emergency med visit this is not acceptable for the contact info you provided
I just called to make an appointment and the lady said we don t have you enrolled here and hung up...?
It was here, where I began "treatment" with doctors, nurses, and counselors back in 1996. Till I left town in 2005, I had spent hundreds of dollars at Weight Watchers to reduce my weight from 218 to 160. Then after a trip to Houston, which landed me in a hospital where a doctor saw me and smiled and said, "Depakote," then, "Oops!" and disappeared. When I asked, someone said he had gone to another department. I then returned to Phoenix, and my weight suddenly went up to 238; I could not get into my underwear.
I returned in 2015, and had gone in to complain about a patient who had been "treated" for some ten years to no avail. The guy was homeless. I heard in the passing a roommate of his died under suspicious circumstances. That patient had since then left town.
A few days ago, I called to speak to a head nurse, Janis, who told me she had outlived three husbands. I was sent to a person who called himself "John" and claims that he had gone to NAU, where I had gone before. He said in a sickly sweet voice that he knew me (I certainly don't know who he is at all) He said I was due to come in for a shot. He said he is married with a child. I asked him why, he said, "I don't know." and I asked, to what intended outcome? and he again said, "I don't know." I explained that years ago that I had been there, I had ended up losing one job after another, couldn't afford to pay rent, and had car accidents. I did not want to go see "John". After I hanged up, I had horrible headaches, terrible pains in my nerves all over.
It is a fact that students practice on white mice and dispense "medications" out of rote. The Guidance center don't know how to treat people with kindness and caring, or try to contact families and help them to make up and heal. The "Guidance Center" is a misnomer. The sell drugs.
Tgc has helped me in so many ways. I feel like I can and will rely on them regularly. Even during their renovation and COVID-19. I greatly appreciate the center now includes contact link in their phone message for the pharmacy. Now I do not have to memorize telephone numbers.
The staff is available for help all the time. They are carrying and loving with what you need.
I just lost my cat on Halloween and they were there for me as I was starting my grieving process. So I don t know what you re complaining about. I have gone to behavioral center here, Phoenix and Tucson and tgc is by far the best and most helpful.
Thank you Guidance Center
I was there and the treatment wasn't to bad but not as good as Pintop. I think they could have done a better job on taking blood pressure on a more contestant bases but over all it was alright.Some of the staff were a little lazy but there was some good staff there but they can work on some things more.
tgcaz.org
