great customer service and clean room! enjoy the b...
great customer service and clean room! enjoy the beatiful view of Lake Louise! hope i will come again!!
great customer service and clean room! enjoy the beatiful view of Lake Louise! hope i will come again!!
Beautiful property with amazing views of Lake Louise. Even if you don't choose to stay the night here, you must stop in for tea or lunch. The staff is amazing and it's really worthy of a visit.
Beautiful location. Lots of stores inside. Pretty place to walk through.
We've been to a lot of beautiful places and hotels, but our room was amazing!! Check out the view from our bed!!
The COVID 19 protocols were visible everywhere which made us and our family feel very safe throughout our entire stay.
The food was not the best but I'm not holding that against them as they had to modify and close restaurants due to Covid19.
Make sure to canoe on the lake - it's amazing!
Thank you for giving our family memories for a lifetime!
Location was great, property was nice, staff were friendly and enthusiastic, the only thing I was a little concern was the water pressure in the shower was actually quite low..
Lovely location friendly helpful staff and very comfortable room
Awesome place to visit during the summer and winter months. The views have always been great
Hotel was awesome. Don't recommend the in room dining. That was a terrible experience twice
Recommendable, but some limitation if you are not staying.
Wonderful place for a fancy professional event. Be sure to take walks around in the area if you are staying there.
I want to return on the Rocky Mountaineer and schedule a high tea.
Lake louise always mesmerizing place. Natures wonder should be visited in all season all year. Hands off to beautiful Fairmont Hotel. Great replenishing service and a spectacular mountain view. Incredibly beautiful. Will come back soon.
Extremely nice hotel but food is way overpriced but it is lake Louise after all
An outstanding hotel. Get a suite with a view of the lake.
Iconic hotel with grandeur facing picturesque lake Louise. Just magical, make you feel as if a fairy tail scene has come alive.
Beautiful views - but the service is horrible.
I've stayed at many motels with friendlier staff. Most workers of the hotel are extremely slow and unpleasant. My family was denied service at one of the restaurants (Lagos "Italian") because we said we were there for dessert... and there about 20 open tables. The bad service paired with the overwhelming droves of Asian tourists have led to an extremely rare 1 star review from me.
* NO AIR CONDITIONING *
Went for breakfast. Their buffet was great and the service was spectacular
While the hotel itself isn't super old, the lake in the winter is unbelievable. You can either skate or walk or snowshoe or ski. The snow is deep the further you venture, so do be aware.
Very accommodating and went above and beyond. Price is very high compared to other properties in the area, but you get what you pay for. Price of amenities on property should be lower with the cost of room per night.
Beautiful place even spend a hour or more for a brief visit. The food is expensive but it is expected
Hotel has all you need as well as a beautiful scenery
Considering this was my very first time to a 5 start hotel I'm not exactly the best person to rate this venue. That being said the hotel has so much beautiful artwork, amazing staff and top notch customer service. I'd definitely go back again!
Beautiful hotel in an awesome location. I love visiting Lake Louise, and this is by far the best place to stay in the area.
Out in the middle of nowhere but there certainly are a variety of dining opportunities. Since skating on the lake was a wonderful experience. Wish there were more activities, but we did go during the off season! So we went skiing! All in all, a good time and worth visiting. Very friendly people!
Ate here for lunch. Would have expected far more from an establishment of this calibre. Stunning setting right next to Lake Louise however.
Beautiful resort with an unmatched view. Restaurant was nice, but service could have been better especially considering the price. However the view made up for the slow service.
Ate lunch here after hiking around the lake. The food was good. A bit pricey but that was expected given the location.
Loved it. Took the family skating on the lake. Rentals were pretty fair priced in the village. Nice views
Picturesque place to visit - unfortunately prime indoor spots are reserved only for guests (when it s empty)...
Was just passing through on the way to hike to the top of the mountain that is next to it. Hotel is beautiful. Mainly young professionals or retirees that dine in the restaurant and bar. Service is prompt. Good is delicious. The bar is a good hangout spot. There is a giant Scrabble board on the wall near the bathroom. Really fun to play
Great hotel, and their annual ice sculptures are amazing. They also have an ice bar outside which you have to experience. If you happen to stay at the hotel, make sure to look at the lake from the top floor!
It's a beautiful placeto stay in with the view of the lake and the amenities within the hotel itself. Very clean rooms and the staffs were very friendly and accomodating. Looking forward to staying there again soon.
My husband and I tavelled here in April 2 years ago, and we couldn't wait to return. It is even better in January! We were given an extraordinary suite (we highly recommend the Gold floor) with an unobstructed view of the mountains, Lake Victoria and the glaciers. Of all the Fairmonts we have stayed, this is by far the friendliest. Everyone is attentive but not overly so--as if wonderful friends opened their luxurious home to us. We ice skated, hiked, skied (of course), swam and steamed, relaxed, and ate wonderful food. We can't wait to return again.
This place is stunning. However paying $5.00 for a cup of coffee is pretty pricey.
Come prepare to spend lots when you come here. However, the mountains are breath taking. Only been in winter. Resembles a scene from Narnia. You will love it especially those with children.
Food was great, service was good. Love the veiws. Amazing place!
Adam and Seamus serverd us and it was a spectacular night. Amazing food and atmosphere!
Fantastic location scenery breath taking - food expensive and cold which let it down
Super service
Wonderful location
Nice view. Good people. Can go anytime at the lake..
Thank you all for a stupendous visit!! My ailing father absolutely enjoyed the fairy tale of Lake Louise: natural beauty, grand dame hotel and exquisite hospitality!! Having the luxury to admire the lake as the light changes through the day, minute by minute, and stay warm at the same time was a real treat!
Group lunch is absolutely not good at all. A good place to visit. Room is small, hotel is big.
Is really beautiful. I can not take eyes from it. Such a lovely place to relax.
Beautiful views and public spaces. Close to great outdoors activities. only complaint is that our room was a little small.
I was told it is the first fairmont hotel in canada, historical sight , beautiful decoration and view just right beside the lake.
Didn't stay in here because of how full it was. Had a dinner here, amazing food and view.
Always a great time at staying, dining or shopping here the views are amazing. Take the time to rent a canoe and go for a few hours on the lake. If you like to hike head to the tea house you wont regret it.
I come here for the Lake View Lounge. Great view. Good food. The best French Onion soup that I have ever had. And I make it a point to order French Onion soup everywhere I see it.
***I would wait until COVID is resolved before coming though; their menu is limited due to COVID and everything that I love, except the view, is not available.***
View is great but the service is not up to old fairmont standards
Very small rooms overlooking the lake but the views are breathtaking. Pricey to eat too but it's worth it.
It's a great hotel. But very busy during summers. Unless you are staying there don't expect to get any table reservation in the restaurants. The staff is also not very helpful. I would not waste time.
Amazing location with a great view and great place for doing Pokemon GO gyms. Loaded with PokeStops everywhere too.
This hotel is beautiful. A Lake splitting 2 giant rocky mountains are right behind it from your hotel room windows. Amazing experience.
We had a great time. Take your skates in the winter. Nothing like it.
The waiter Dylan was wonderful. The food was good. The view nice
Just beautiful. Best part of the Rockies in my opinion and if you get a good room with a view then the Fairmont is definitely the place to stay. But that s the main reason I give it a good rating. Fairmont itself is in need of renovation in many places, is crazy expensive, staff are hit and miss.
Location Location Location Otherwise not too special, it's a bit run down. Other Fairmonts such as the Empress, are in much better shape
Beautiful property in a scenic location. We had a lake facing room and the view from the balcony was fantastic. Snow peaked mountains and a frozen lake slowly melting. Smaller trees but green nonetheless and people sitting by the lake near a bonfire. So many good restaurants to choose from. We finally settled on Alpine in the lower lobby. The seafood chowder soup was great and the buffalo wings quite spicy. Ravioli was vegetarian which was also great. The room was huge. Probably the bathroom itself is equal in size to one of the smaller hotel rooms. I would give five stars for the location and the building alone. The quality of the food was an added bonus.
Not many hotels can beat the 5 star experience found at the Fairmont Chateau Lake Louise.
Gorgeous hotel with an equally spectacular backdrop of the Rocky Mountains. Food is also outstanding and you can't beat skating on Lake Louise after sunset.
This is a gorgeous property, a beautifully appointed hotel, and so much more. The service everywhere on property was professional and of the quality you would expect. However, there was a warmth and genuine concern that was such a refreshing change from the norm at this caliber hotel. Every single staff member was engaging and thoroughly attentive to all our needs. Every single staff member took genuine pleasure in their job and the guests they interacted with. The room was spacious and thoughtfully equipped. We had breakfast from in room dining, prompt and delicious, delivered by a charming young woman. We had high tea, our server Jonah was a delight, professional and engaging without being intrusive. Everything on the menu was fresh and prepared with extraordinary care. Likewise our dinner at Willser Stube was beyond compare. Cheese Fondue with Black Truffle, Chateaubriand with delicious fresh vegetables, and amazing dark chocolate dessert fondue. The attention to detail was exquisite, the pickled vegetables included the usual suspects and turmeric pickled onions that I will dream about for a long, long time. We enjoyed all of this with a lovely bottle of French wine at a table that looked out at the Victoria Glacier and her beautiful daughter, Lake Louise. We were planning our return long before we checked out to go home
Absolutely breathtaking. I have been here for the summer and winter. You will be extremely delighted due to the extraordinary changes from one season to the next. I promise you will never be disappointed. Make a day of it and have breakfast, lunch or dinner at The Fairmont Chateau.
Beautiful place, wished I came in the summer. Small rooms thou
Though it's not a cheap experience, it's worth every penny. The view is unforgettable and makes everything taste even better. Definitely recommended
Winter holiday Dec 2019 with my family. Breathtaking view, we skate on frozen lake Louise. You can rent skates at chateau lobby. We had lunch overlooking beautiful Lake Louise. Elegant classy hotel, great staff and nice food. Worth the visit.