The Crown Hotel Reviews

The hotel is lovely and well kept. However the jewel in the Crown are the staff. Probably the most helpful, welcoming can't do enough for you staff I have ever experienced. I have stayed in far more expensive hotels and never recieved the level of service we experienced at the Crown. The rooms are great and spacious modern and clean. There is also a bar which was great as we were there on good Friday. Massive well done guys

We were very impressed with The Crown Hotel, all round. The reception team were amazingly kind - we stayed there for the night of our brother s funeral and as we had to travel quite a distance, we called ahead the day before and asked if we could please have an early check-in....nothing was too much trouble, they were full the night before but made sure that our room was the first to be serviced when the guests checked-out which meant we were able to check-in before the funeral and that of course, meant we didn t have to travel in the clothes we wanted to wear to the funeral. We were very impressed with everything about the Hotel, the staff, the rooms, the location (the funeral was at East pier so it couldn t have been better), the food (we dined in the restaurant)....all-in-all a well-deserved 5 stars from us - we will be back!! Highly recommend.

One of the nicest hotels in Napier. The rooms are nice and clean and the set up is really comfortable. Not to far from the beach and lots of cafes and places to eat nearby.

Regularly stay here for work.
The restaurant downstairs is great and they cater for GF / DF very well.

Very accomodating and warm staff which we felt on arrival in the reception and their assistants .around the hotel. Comfortable bed. Nice view and room. Very convenient to shops and restaurants. Great location for an early run or any exercise .. Will definitely stay here again in the future. We ve tried other places before but this is the best in that area by a long way...

Well located hotel that worked well for our group which included two elderly people who stayed in mobility access rooms. The spacious rooms could be improved further with better lighting and cabinetry.

Beautiful hotel, beautiful room. Right on the beach front. Enjoyed my stay here and will definitely return again

Excellent room. Fantastic service. Top location. Everyone was helpful. I will most certainly be back. Thanks for a great holiday.

Great location. Decent accommodation. A minute away from the beach. The hotel provides charging points for electric vehicles. Although the covered parking is a bit cramped for big vehicles. But enough parking all around.

Excellent location right on Ahuriri Beach. Lots of good restaurant and bar choices all in easy walking distance. Ask for an upper floor room for a spectacular ocean view from your private deck and spa bath!