The Community Advocate Review

They couldn't help me because I was to large for clothes from Bottomless Closet. Also, because I moved they won't help with utility bills

great place for help i am thankful for them in many ways the employees were very helpful

Services offered are great. Legal help, energy assistance and food share help. Job trap,ing as well. Friendly people. Was a goid experience.

To bad i didnt get there names , but went in with appt. Waited 10min in a empty line for the customer service rep. To attend me while she was getting free chicken. To say just take a seat. Went in for the assistance and ive been in this same location for 4yrs 1st time this other rep wanted me to create online account for child support so i do so and without any help or info that id need a pin when i asked them she responded she knew and instead telling me that info because i would need to come back. She let me waste time . THEY WERE RUDE AND NOT SUPPORTIVE AT ALL. For that kind of services i would love a computer so i can do everything my self. That way THEY wouldnt br bothered on my family's needs.

This place is here to help you with your needs,
Housing, Electrical assistant payment,
Legal aid, Foodstamps.
if you need help, seek them out.

Have an appointment, it goes quicker. And park in the parking lot, no meter fees.

They are helpful and help find u resources to help u

CA works hard to get people help..
From food, to energy assistance, to housing advice... They can answer legal questions, but probably can't represent you in court proceedings.
You could call, but better yet, go there in person....bring bank statements, rental info., SSI,/SSD paperwork.....
Good Luck!

outrageous phone contact wise couldn'tt get not one person on the phone m-f BUSINESS HOURS.

They help you with what you need and the excellent service, very kind everyone, I would give you more stars if I could thank you for helping people with low resources

Sat for 4 hours, before being helped, they were too busy.

It's for the community you can find all kinds of things that you need

Its just overwhelming to know that Joe Volk really has the community! I got a chance to meet the people that represents his vision and goals, the people from Community Advocates really care <3.

Bottomless Closet and The Legal Aid Society Energy Assistance and Rescare are offered services within the building!

Not a good visit with them was Disrespectful worker treated rudely

This place is amazing they help you out and save lives Kimberly is the best and I am so great full for her

This place assist ppl with paying your heating bills, and other services,

I found the right services that I needed and the people were so helpful and informative.

Community advocacy is a great place for support and assistance for families struggling with housing and other etc

I use to literally hate coming to this place before Maximus and it's affiliates took on ResCare. The associates for ResCare were very rude inconsiderate of their clients personal situations of things. Had no professional etiquette. Would treat the place of business like it's happy hour at the bar or club. Than you have the "workers" and I do mean workers who are diligently working hard to help assist the clients with the necessity that they need to move forward and become self sufficient in today's world. So it's been a win or lose situation for me with it's own perks.

They help you with whatever you need assistance with good place to go for help

Very bad leg legue experience at 8.40 they paid more than 20 people and I kept waiting And when I went to tell them that because they did not call me they had not entered the information after 1 hr. 15 min ... They told me that the next one was I paid 4 more people, I told them again and they told me to wait until I was 3 other people and when I told them that where I could file a complaint because I had been almost 2 hrs. He tells me he only had 22 min. That I had arrived I told him how it will be possible if I arrived after 8.30. Really bad treatment was given to me

They are informative and nice ! Got in and out quick .

If it s involving WE assistance they re prompt and great. But that housing department? NEEDS A SERIOUS TURN AROUND. The amount of time they take to even get your case started, to getting it upstairs if you ever get approved you ll be homeless by then. Nobody is on the same accord as far as needed documentation, the receptionist as the front will be your worst enemy THEY KNOW NOTHING, they won t submit your documents when you just Drop them off , never ask them questions because they will tell you the wrong thing then you ll get down there and the workers will simply say Oh Lauren? She doesn t even work housing from Dec 22- Feb 3 I have visited the building at least 15 times. I ve still received no assistance.

My power was to be shut off within a couple days and I was absolutely afraid and had no way to cover the payment. I was referred to Community Advocates and called right away. They immediately set me up with assistance and told me step-by-step what actions I needed to take. The woman on the phone was gentle, patient, kind, informative and HELPFUL. I ended up going in person to sign a form and they welcomed me with professionalism and grace. The building was clean, the staff was courteous and knowledgeable and I walked away hoping to land a job there helping others as they have helped me. My power will continue to run now and I am on a payment plan with WE Energies. 5 Stars all the way!

Friendly helpful staff both on the phone and in person; free parking; very easy to find with the big lettered side and beautiful parking lot mural

Community Advocate's staff seem to go out of their way to help any individual who visits their place. Except for parking, this is a place with many resources.

I was happy with the fast service. I visited for my energy assistance appointment and was seen on time. The woman who processed my assistance was helpful and professional. The people at the front desk are not friendly though. Instead of seeing smiles, you are greeted with frowns & attitudes. I almost felt like I did something wrong telling the lady I was there for an appointment.

Would've been 5 stars it's just 1 thing like they have you come to tell you to come back later if you a walk in at times instead of telling you over the phone but other than that 4 stars baby! Beyond great business like what they're doing for people!

Nice people working here.Appointment was on time no waiting around.

I went DOWNTOWN AND THEY " COMMON COUNSIL " HAD A HOODRAT FOLLOW ME, GIVE MY METER # OUT THEN SHUT IT OFF... I WENT TO TWO OTHER LOCATIONS
THEN BLESSED BY THE OFFICE ON FOND DU LAC AVENUE ....
THANK YOU TO THE OVERWORKED STAFF, I APPRECIATE THE TEAM HERE
IVE BEEN WORKING WITH THEM FOR YEARS...
SALUTE TOO MY BROTHERS AND SISTERS LOOKING OUT FOR OUR COMMUNITY

good place to get help with utility bills and other deeds.

They help u out a lot even when u are disconnected. This service is fast

ED LANGER IS THE BEST FREE LEGAL AIDE I EVER HAD BEYOND GREATFUL FOR HIS WONDERFUL HELP

Great resource for people in need or anyone who has a question

Most of the time nice people. That turn to get in/out that parking lot.....HORRIBLE! I'm sure you guys can get a new build since this is a community services place. Come on now, this has been a nuisance for YEARS!! All that paint from peoples vehicles on that wall to the building should make yall feel some kind of way. Some people might not patron if they feel they're vehicle may hit that wall. Ijs.

Hair and nails..poor service nice nails and fake hair employees

If u need help with your we energies bill definitely the place to go

Didn't help me at all. And we had 4 days till we were going to be homeless.

Started trying to apply for energy assistance back in April. It is now about to be the first week of June. Was made to wait weeks for an appointment. Clarified with the worker EXACTLY what documents I would need to bring to the appointment in order to submit my application. Got there, was instantly told I don't have enough documents, and the documents I do have aren't needed, despite me bringing EXACTLY what I was told. Sent me away, said get more documents, then come back in person. You can't e-mail, fax, submit online, or mail your documents. I don't have access to transportation. It's very hard for me to get downtown. I told them it would be weeks before I am able to get back down there with the new round of documents. They assured me, as soon as you hand us those documents, we will add the benefit to your account, nothing further is needed. Come in anytime between 9A-5P, you don't need to speak with anyone, you will just drop off your documents at the front desk. Weeks later, a friend is able to give me a ride at 4 PM in rush hour traffic, I manage to make it in there within 10 minutes before closing. The lady says, oh no, you'll have to come back, we stop accepting documents in the early afternoon. I explained to her that wouldn't be possible for me, and that the previous worker said ANY time between 9A-5P. Oh, ok, she says, then I will leave them in the mailbox for the case worker. Why didn't she mention that there was a mailbox first time around, before I had to argue with her?! After I submit the documents, no benefits were applied to my account. I didn't hear anything. I called to check on the status..."oh we need more documents". "And you'll have to come back in person. After you submit these, then we can apply the benefit to your account right away." The documents they wanted this time are documents I already filled out! I said, I can't come back in for several weeks, it is so hard to get a ride downtown! They said, guess you can't have energy assistance then. We will mail you the documents to fill out anyway (previously, "mail isn't an option"), and if you get them back before the application deadline, we will apply the benefits to your account. My application deadline is in two days. The documents never showed up. This place is a complete waste of time for people in need, they do everything in their power to make access to help IMPOSSIBLE. You will NOT receive energy assistance if you come here, just a run around!

Its always good to get some advice and help when you need it

Thanks for info about this matter and welcome me to this communication n community.

I came there for one specific reason. To meet my new advisor / counselor for Veterans and for My Home Housing Program for Milwaukee County.

My wife went in to gather some information. The staff were very helpful, and we were able to figure out some solutions to our situation.

Every time someone calls they take it very seriously. Great place with great people. Don t take the phone game lightly. Show up in person and it s even better

I have been working the newspapers.I had Horton a handout.thank you

They are supposed to help people and it is the least they are willing to do the staff there is rude and does not like to help others

I was a walk in. I didn't have to wait long, and they really helped me out. Very grateful.

Good connection of public information and very friendly staff

I'm so happy there are people like those at community advocates. I also can't believe I didn't know how much they do to help people get back on their feet! My family is so grateful for you! Thank you Community Advocates!!!