The Community Advocate Review

I asked for info on EA & was told they only do. Security Deposit Guarantee program. Then the next day I get all cause I left a voicemail to be told that they also have Home Prevention program. Just sad when you go & ask for help not everyone try to help

They are helpful, and surprisingly efficient when you are prepared, patient, and cooperative.

Friendly and helpful staff and Always concerned about public safety

Had issues with a few workers. But other are very helpful and want to help.

This place community advocate helps with rent or security call them or go down

Not really informative to my needs quick and not to helpful

They Where truly "there for me and my family !!!!! Thank God !!!!

Horrible service. Veronica Lewis in Energy Assistance was messy and rude. Told me she couldn't continue to help me because she gets off at 4:30. But she had enough time to ask messy questions about my past that had nothing to do with energy assistance eligibility. She is holding up my case for information she has access to herself. I had a stroke and couldn't go myself so my husband went. She tried to give him the run around and rush him out the door. When I spoke to her she understood that I knew that she wasn't doing things according to the policy. At that point she became more interested in who I was and where I used to work rather providing the service Community Advocates is known for. Just because I am in need of help from an agency doesn't mean that I should be treated like a second rate citizen. #SMH #WISHIDIDN'TNEEDHELP!

What a great bunch of people. I can't believe our community provides such an awesome service! Thanks for all your help and hard work!

Roland was very helpful with a family I was working to get house for. No matter what time of day I called with questions she was more than willing to help.

I have never had any problems getting service from this place until covid came. I have been calling leaving messages after messages leaving email address. I have been trying to get in touch with them since mid may and NO BODY will even try to call you back there has been absolutely no communication. Community Advocates really dropped the ball when myself and thousands of other who truly needs help and can't even get a simple phone call text or email. Next step will be calling/ emailing to Madison to put in a formal complaint. COMMUNITY ADVOCATES NEEDS TO DO BETTER WITH HELPING THE COMMUNITY (considering it's base word "Community")

I was looking for affordable housing and kept hearing about this place. Not only were they really rude but also, any listing they have is not up to date at all and the lady I talked to obviously didn't care at all. They are supposed to help make things better if they can for those in need, instead they help make things worse for those in need.

They help clients with their WE bills and they also help people with their rent .

It is a place where you can get helpful information on jobs, jobs training, energy Assistance help, legal help...etc and much more....

Very Very helful!!! Alfonso was so thoughtful and made me feel quite at ease!

Wonderful community agency
Also offers free legal help
They help with housing issues and landlord tenant issues
Great community asset

Amazing staff! You can tell they really care about the people they service

I had a terrible experience today. I was there today with my sick child for 2 hours waiting to see someone about rent abatement until repairs are done because this is the 2nd time my child has been hospitalized for high lead levels. Someone finally tells me to go home and wait for a call to get an appointment. Someone calls me & tells me they can't schedule an appointment for me until I come back and make a copy of the property report!!! I already wasted 2 hours sitting in the waiting room with my sick child I don't have time to keep coming back and forth because of your incompetence !!I had the report in my purse the whole time but the lady just dismissed me before I could ask anything now I'm back at the hospital with my child trying to stay positive but it's frustrating when community resources set to help you seem to make things worse for you than better

We came to Covering Wisconsin in this building for help evaluating health insurance options after I lost my job. The waiting area is a quick lesson in urban life. The building is clean. The parking lot is treacherous for walking to and from your car, both in terms of holes and drivers. Sign in at the desk, and you won't have to pay for parking.

Best place to get help with making a bettee life your self.

WORST PLACE EVER!!!!!!!! They never seem to give the proper information, when referred to a worker the worker can not help nor even give any useful information just horrible super upset with the lack of resources they provide or maybe it s just I m encountering myself with people who are lazy and don t want to do their job.....was at the location last week waited for a worker gave my information they sent out a message for someone to contact me and no one reached out so I called and when I finally speak to Denis from Housing she was unable to even help me telling me I don t no why they didn t give you that information in the front I never got a message from you ect ect. Again 2nd time I ve been there needing help new to this state just some guidance and nothing every time..... horrible if this is how a lot of families are getting treated.

They are very organized and skilled at what they do, so I never have an issue when I need their service.

Very helpful.. Don't get how bad everyone saying the service is but still go to them for help.. Smh sad

The place to go to get help with housing, emergency utility bills, and much more i love this place

Slow and unorganized. People checking in for energy assistance and documents returned stand in the same line as appointments. Very time consuming. One window for appointments one for walking a and returning documents. Returning documents then sent to the appointment window. Checking in takes extremely to long and there in no accommodation for the disabled wanting in line.

Everyone is polite,courteous, and helpful. The buliding has always been clean,waitimes minimal.

The staff are great very friendly. My only problem was that I made an appointment for 3:30 and wasn't seen until 4:30, what was the point of an appointment?

Ask for Ms. Flora if you need help with rent assistance, she is an Angel!

Everything they do they our professional very helpful to the people and the people in needed. Great place to go if you needed assistance in housings and energy assistance. Some many service here for everyone they staff will help guide you to the right services or assistance that you need.

Community Advocate is a place to help people with food stamps, social security claims, legal advice,housing and help you find job opportunities. This place is .

I had a good experience. The wait was not long, and I went as a walk in. The receptionist and workers were very informative and helpful. The building was clean and bathroom was well maintained.

I have been calling for rent payment assistance and I not received not one call back! This organization rarely help me.

Helpful for energy assistance and bottomless closet.

Want to know why there's a homeless crisis in Milwaukee? This entire branch is useless.

Horrible place. I went there and as soon as I parked and exited my car I was me by the maintenance man, who claimed he owned the parking lot, telling me if I didn't move I would be towed. I told him I was running into the store and then coming into the building. He said I couldn't park there and then threatened to break my jaw if i didn't move my car. I will be filing a formal complaint. You are there to help people and allow this guy to try to intimidate people parking there.

They were very nice as they always have been. I've. Been going to them for community resources for years.

Flaming pompous ugly vest wearing suppose to help tax man

Because I been waiting for call me for some help nocall.

They help with energy assistance and rent assistance. I called and emailed before I went in and got a response within a timely manner.

Excellent customer service they help low-income people lot of different programs I recommend this place energy assistance

First come first serve. I was there at 1:30 and wasn't seen until 4:45 in which many people came after me. I'm the in they were unable to provide me with any service and further stated I would have to go back through the process.

Great people there they even helped pay my light bill in full.....

Great place to go if you're having problems with getting job, help with children, rent, electric, bus passes, etc....

the community advocate is a place for people to go to need help and for all kind of assistance and stuff like this year so that's all I can say about that out of control