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N
3 years ago

Dependable and always nice. Honest company. I m ...

Dependable and always nice. Honest company. I m not sure why there are negative reviews. I m thinking if you road up on a unicorn to delivery. They would find a problem. No issues here. Happy customer for sure.

D
3 years ago

TEVIS supplies my oil by automatic delivery on a b...

TEVIS supplies my oil by automatic delivery on a budget plan. This has gone on without a hitch for years. They are always cordial and very responsive when I call the business office with any question or concerns (Kim is great). My purchase of an annual service plan with Modern Comfort ensures that my oil furnace and tank are always in safe running order. I had a wonderful surprise this year. I had been paying a minimal amount per month for about 4 years to Modern Comfort for a separate tank protection plan and, when it was determined my tank had started leaking, the team replaced it completely for free! They were prompt, friendly, and did an excellent job. Their manager, John, was very helpful in making this happen in my very old house. Kudos to you all and thank you!

T
3 years ago

Lost a customer today! Delivered somewhere else bu...

Lost a customer today! Delivered somewhere else but billed us, second time. Then guy at dispatch Bill had accusatory attitude when I called to get resolved, kept arguing about his GPS and they were at house for 10 minutes?!?No oil delivered here! He finally realized the mistake and did promise not to charge us but to late to save the account!

Update: The incorrect charge was cleared and company reached out to me with concern and apologized, which was appreciated.

A
4 years ago

Will be switching from this company...Way more exp...

Will be switching from this company...Way more expensive than other companies I just called. I am new to heating oil and when I placed the first order, before it got cold, they did not fill up, it was barely at 3/4. Now I had to order more and its $100 more. Also, I could save around $100 if I used another company. Wish I did my research sooner, but I just went with the company that prior owner used.

E
4 years ago

My problems started day one, 08/21/19. After sign...

My problems started day one, 08/21/19. After signing my contract and paying, once I returned home, there was a voice mail asking me to return to the office because the wrong things had been ordered along with the wrong price. My propane appliance was install on 10/04/19. I started having problems with the unit right away. The pilot light would not stay on. John had to make several trip here because of the problem. He finally determined the wrong burner and remote had been ordered again.

On 10/11/19, I received my bill from Tevis Energy with an amount due which I did not understand. I called Tevis Energy make an appointment with someone in accounting. I was told to come in and anyone in the front office could help. When I arrived along with Mr. Bernard Jones, we had to stand at the front counter to explain what my problem was. We were not offered the courtesy of a seat or privacy. The lady who tried to help me could not. I ended up returning to the Manchester office to meet with the manager to get the billing problem straighten out.

Finally the new burner and remote were installed on 12/20/19. So far everything seems to be fine. To me this took far too long

D
4 years ago

New to using oil . I was looking for a company to ...

New to using oil . I was looking for a company to fill the tank with oil , had no clue who to use . My friend Told me about Tevis and I called and the rest is history. Great service and prices.

K
4 years ago

We have had good dealings with Tevis. They automat...

We have had good dealings with Tevis. They automatically fill our home heating oil tank and that gives us peace of mind. This is good for seniors because we don't always remember these things!
You definitely don't want to have your furnace run out of fuel. That is a very smelly event!
The girls on the phone are always pleasant and help with your questions. Thanks Tevis.

Z
4 years ago

Good company to do business with, I use them for m...

Good company to do business with, I use them for my heating oil . Prompt service, good heating oil as well. The lady I always speak to on the phone is super friendly and helpful. I would highly recommend Tevis Energy.

M
4 years ago

Tevis has serviced two homes for me, one with oil ...

Tevis has serviced two homes for me, one with oil heat and one with gas. The professional friendly service has been appreciated for many years. Recently they installed a Mitsubishi unit in my finished basement that adds comfort all year round.