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Having brought two of their Flue gas analysers (cu...

Having brought two of their Flue gas analysers (current model the 310)
I can honestly say the products are well built and good quality.
But their after sales support is terrible!
Paid for a "Premium Service" re-calibration and repair with a guaranteed 3 day turn over, 7 days later, two phone calls and a strongly worded email I'm still without my analyser.
Testo please look after your customers!!!!

I recently purchased the testo 300 combustion anal...

I recently purchased the testo 300 combustion analyser and after it was delivered I had some questions regarding the item I received, all the people I spoke to at testo were really helpful and not only they managed to find a solution to my query straight away they also made sure the solution was something I was 100% happy with. Yesterday I spoke to Mark and today to Jason and the lady supervisor (Lindsay if I m not mistaken) all the people I dealt with were extremely helpful and everyone was willing to go the extra mile to help, what a great business to deal with, amazing customer service, keep up the good work!

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Testo Limited

Testo Limited

2.9