Tesco Malaysia Review

Tesco E-Shop is a scamming websites. They will ship the replacement items without your consent and also they will send in big quantity, replacing it with something that you doesn't need. Also items will be missing from the delivery. Call them to collect the refund items was ignore for more then 1months. Missing items also not delivered as promise. Was told it will be refund, order make on 25th June 2020. As for today 06th November 2020, i have yet to receive my refund of RM8x. This is definately a new way to scam the buyer. I have called Hotline Customer service more then 10 times everything will give the same message where case will be forward to Tesco Selayang. But no one follow up after that. First tell me refund via payment credit card, subsequently say cannot refund need bank account, bank account given still no refund. Facebook Tesco Messenger auto block and never reply my message.
I have already file a tribunal claim and kpdnhep. This already 4month ++ i cannot get refund for RM8x ++. If you buy online becareful because promise refund will not be processed if any **. If Top Management of Tesco see this, i hope you train your Customer Service department again and define a proper SOP. nothing is being done and no call back or followup
See you in Court!

New owner but existing staff attitude at counter worse ever. Showing impatient face and handle customer product rudely. Bad shopping experience. Even NSK staffs also much better than them.

The mall is well maintained with good variety of shop and services at ground and LG floor. The free parking is very handy.

Worst experience, order groceries through online delivery but they gave me rotten fruit. What kind of services is this? SCAM? giving customer rotten fruit.

PKP: Limited customer allowed. Crowded on weekend. However still smooth.. just longer time waiting for turns

OK to shop here but sometimes VERY expensive under new owner. Be cautious on pricing

This Tesco trolley need coin unlock
Garlic, potatoes, corn, potato bread, vanilla/marble cake, Donuts on promo price at this day visit
2020 July 13

Your delivery tracking system is extremely poor. If your driver decides to change time - no way to check n update or anything. Worse whn customer call to check - the best your personal can say is depends on driver whn thy can send. This is totally unacceptable. You should b able to at least inform the date n time for new delivery. Bcoz we need to organise payment etc. Utter nonsense service

New owners, new prices. Very expensive and as usual not much products. Used to be a good place to shop.???