TESCO Colney Hatch / Harrow Reviews

Good price of petrol and diesel. But now you have to pay not only to top up your tyres with air, but also for the water.

Its big and empty not much help as all staff are busy stacking shelf's for the rush..

I have just been to Tesco colney hatch lane, the queue was around the building but staff on hand to show you where to go. The store manager spoke to each group as they neared the entrance explaining the new restrictions. Once inside the store was well stocked. The store was calm, the staff are doing a brilliant job to keep the store going. Well done Tesco.

Very nice costumer service , good range of products

This tesco has everything what we need .very helpful and friendly staff.

Best 24/7 Tesco in the local area with tons of parking, love this supermarket!

I'm a Tesco costumer from years


One guy called Sam unprofessional was very rude and probably the worst i had to deal with

Asked me for a id and bank account.
Gived him Uk driving licence, my ID , 2 personal account, my business account.
But guess what he said NO for no reason didn't want to carry on with the credit check.

I asked for his supervisor (very professional and understanding lady) hopping she give him a lesion.
Anyway been to Apple today just driving license and my bank details without a problem took a phone

Many thanks to Salim, (I think he said he headed a team at the store) who helped me today when the air dispenser at the pumps seemed to be taking air out of my car tyres instead of putting it in. He couldn't have been more helpful, and checked that I could manage it myself before I left. He really went beyond the call of duty and it was much appreciated by a senior citizen.

OK but knowone can be bothered to open up newspapers for you if your there before 7 am

Second lockdown. They have implemented a traffic light system on their entrance door that controls the flow of people going inside. However, inside there was still alot of people as traffic inside is not maintained. Some people are permited to enter without masks which is wrong.

There is Turkish bloke pushing trolleys in the car park really friendly, welcomes with a smile! trolleys all over the place when hes not there!

Great Tesco, i wish they had Brazilian food too though!

I'm actually shocked and must say that I never experienced in any of the supermarkets acrosd UK such a kind customer service given today from a lady called Rosaline!
Not only for her kindness but great knowledge about the honey!
Best experience ever !

i go to tesco,s every monday and most fridays. the staff are very lovely, kind, caring, and very considerate of my special needs. i have learning disabilities, plus mobility problems too. i use the scooter to help with my shopping. my name is debbie ann, and i do love shopping in this store, because the staff are becoming my friends now.

Great for if you need to quickly pickup some milk and bread late at night. Free parking, prices are good

I was at the self service tills staff at the till was rude .she wasn't will to help

Be careful because they charge you more on your bill. When there is an offer buy 2 for less price, even if you buy 1 product they charge you for 2 and also you can find something that you didn't buy on your receipt. For example I bought 3 More

Good shopping facilities. I get my weekly grocery from the shop

The store is great with lots of different options for food, drink, clothes and many other things. They also deliver to your house if you order online, which is very practical.

Hardly any checkout staff, long queues up the aisles, trying to pay and get out.

Love shopping here in the evening when it's quite and you can get your shopping done in half the time

Loads of variety, can sometimes be hectic but I've always had a good experience

This is not a mango. They never have organic avados. There normal avacados are always moldy inside. Now they have stopped dates on lots of new vegis. I just got to get use to ocado.

Quite busy a this moment but everything going smoothly.

Good selection and convenient opening hours. They often put out sale products in the evening around 8 pm I believe - some very good bargains to be picked up!

Appalling signage, can't find anything because the layout defies logic; advertised Indian "Meal deal" of two sides, two mains, but never said which were which, on product packs or shelf edge; run out of common ingredients (no ordinary frozen prawns? Halfway through a weekday? REALLY???); I wasted over an hour trying to get a 19-item list together and failed.
The extra drive to Asda or Morrisons now seems well worthwhile.

the staff have no understanding of how to treat their customers fairly,
the selection is very awful for so much floor space,
terrible place, avoid like the plague

It's very good for local but number of self checkout aren't enough

Dirty sanatry towel on the convear belt and a bottle of water with a hole in it from a 6pk of Evian. Terrible.

It's a huge Tesco Supermarket. They don't have a restaurant or coffee shop (at least I haven't seen one if there is one)but they do have toilets which I think are always clean and well maintained. There is a good standard to the instore service and the staff are generally helpful. I did have a problem with the bakery at one point, I think it was being trialled with a third-party running the bakery and some of the people I encountered were very nasty and rude. However that seems to be in the past and standards have returned. Fruit and vegetables are always excellent. Why oh why have Tesco stopped selling their super own-brand rubber handled razors (came in blue for men and pink for women but were identical) and economy male deodorant? And why has Scotch Broth canned soup disappeared?

A large 24 hour extra store. Includes a Costa Coffee, photo printing services, pharmacy and Tesco Opticians.

Nearly all the trolly bays have the key on a chain missing so you have to wander around to find one to park your trolly to get your pound back also when I was there today I witnessed a customer being very abusive to a shop assistant and security were just ignoring it

A good selection of products and the staff were helpful. It has a petrol station too.

I like the waste selection. The cash machines outside often don t work and if I don t have a coin I had to carry a metal basket. They should have one in between pull baskets like in Aldi . Price wise is good.

Always seem to have what I need, or an even better alternative, prices competitive too

It's okay. Staff are 50/50 friendly & helpful/lazy & incompetent.

Always have what I need, has been my local for a while

Visited today and the adherence to social distancing guidelines was very poor. A couple of weeks ago it was much better but it seems that both staff and customers are now not bothering. People were too close in the queue outside. The guy on the door was letting big family groups in together instead of only one person per group (which they said two weeks ago was their policy) and inside loads of staff were standing around close together chatting, most without face masks. While I was getting something from a shelf, shelfstackers came right up next to me. I appreciate they have to do their job but surely they should wait until a customer moves away. And of course many of the customers were just wandering around as normal without any consideration to keep 2 metres from others. On the only plus side it was well stocked. I ll avoid going again as I felt unsafe.

A great place to buy everything you need for a house here

weekend large store open 24hrs and has a petrol station

There was Created Xrismastree so beautifully crafted.

I shop there all the time.... I always seem to miss the half price donuts nowadays though.. Doh!

The shop is perfect and the food is always available and fresh. No problem with it at all, but could do with a different restaurant upstairs. The staff there are slow even though it never gets very full. The place is kept dirty, especially the toilets which are disgusting. I prefer to use the ones downstairs in the shop.

Quite disappointed in my experience with this Tesco. Unfortunately, this is my nearest supermarket, or I would seriously shop elsewhere.

I did not like the way how the security guard followed me around the shop, and stared at me rather intensely, like he was trying to intimidate me.

And then, when I finally reach the checkout section, the staff on a certain till waited until I got to her till to ask a fellow customer to do her a favour, and close the gate .
I know she saw me coming a mile away, so why wait until I actually reach HER till??
I thought that was pure spite, and all because I have a stick.

I would not have asked them for assistance, because I like to be self sufficient, but I thought that was very rude.

In short, your staff need better training.

Best Tesco. Good discounts and has near to every product you could require.

One of my fave big Tescos, but the reduced items aren't as cheap as they used to be!

Useful for a big shop, but savings are nowadays nominal.