No on site insurance office, this company not inte...
No on site insurance office, this company not interested in selling insurance.
No on site insurance office, this company not interested in selling insurance.
I m currently a homeowner insured by Farm Bureau.. I filed a small claim, Knoxville sent an agent to my property without notifying me.. the agent made disrespectful remarks while conversing with my wife.. this claim has been a stressful and disrespectful issue.. and still not resolved.. my advice to all Tennesseans.. Get insured with a company that will assist its customers.. As for Paul and his staff in New Tazewell, TN, Paul is one of the best and his staff extremely helpful.. they just work for a horrible insurance company.. triple triple thumbs down to Farm Bureau in Knoxville & Columbia, TN...
I'm in heart failure and stage 3 chronic kidney with 1 kidney. Not in good health. October 2020 I had to go out of town for surgery which required me to stay over a few days for necessary recheck before returning home. That week here in TN we were having very hot days. We left our AC units on because of the hot weather. And, only to return home with coded AC unit that had kicked off. Now, all of everything upstairs is wet and moist, and mold has started growing all over walls, floors, ceilings, and has ruined our clothes, coats, sweaters, shoes, and bed clothing, and everything up there. Farm Bureau said they don't cover condensation, or moisture. Even though I have replacement policy. And, we have been with them for many many years, and have several properties with them. Will be taking all my properties with some other company, indeed! This is an uncalled for event that WAS NOT caused by us. Very unhealthful situation!!
Great people to work and always willing to go above and beyond in order to provide exceptional service.
Zero stars an option? This company is absolutely a disgrace and infuriating to deal with. My father-in-law passed away in Tennessee and unfortunately had them for his home owners and car insurance. I notified them right away if his passing, clearly that was a mistake. They were very nice at first and we were told we had 120 days before we needed to change anything. Not at all how it worked.
The following month the car insurance was CANCELLED. Then the house insurance was CANCELLED because the house was "vacant" (of previous homeowner being deceased).. forcing us to open a more expensive vacant home policy, which they now refuse to provide US; the child and heir of the property with a copy of the policy. (Despite have a copy of the will).
Disingenuous, difficult, untrustworthy, shall I go on? And they charge annual membership fees for this service? Ha! So do yourself a favor and pick a different insurance company before your family members get left arguing with them and are left with NO Insurance when they need it.
I have been with this company for over 30 years. I have not had any claims, so I have had no complaints.
But I received a bill over the summer while I was out of town. My mail was not forwarded by the person looking after my house. The first bill was sent on June 5. The policy was cancelled only five weeks later. No phone call. No email. I am looking for another insurer.