Zero stars an option? This company is absolutely a...

Zero stars an option? This company is absolutely a disgrace and infuriating to deal with. My father-in-law passed away in Tennessee and unfortunately had them for his home owners and car insurance. I notified them right away if his passing, clearly that was a mistake. They were very nice at first and we were told we had 120 days before we needed to change anything. Not at all how it worked.

The following month the car insurance was CANCELLED. Then the house insurance was CANCELLED because the house was "vacant" (of previous homeowner being deceased).. forcing us to open a more expensive vacant home policy, which they now refuse to provide US; the child and heir of the property with a copy of the policy. (Despite have a copy of the will).

Disingenuous, difficult, untrustworthy, shall I go on? And they charge annual membership fees for this service? Ha! So do yourself a favor and pick a different insurance company before your family members get left arguing with them and are left with NO Insurance when they need it.