👍🏼 The company's website was easy to navigate and ...
👍🏼 The company's website was easy to navigate and had a good range of tech products available. However, it felt like the overall customer experience was average. The delivery was on time, but the packaging lacked proper protection for the delicate items, resulting in a minor damaged item. The customer service agents were friendly, but their level of knowledge seemed limited, and they couldn't provide detailed answers to some of my tech-related queries. It would be helpful if they had more trained staff or resources available to assist customers effectively. Overall, the company offers convenience and a decent selection of tech products, but there is room for improvement in terms of packaging and customer service knowledge. 👎🏼