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How you spend 90$ on a sheet pizza and 50 wings an...

How you spend 90$ on a sheet pizza and 50 wings and they cant give u napkins and paper plates on deliveries.... They charge EXTRA.. where they do that at. You dont have to pay for plates and napkins at restaurants.. Ridiculous!!!! The food is good but you just lost a GREAT paying customer!!!!!

We have been ordering from ToB for years. And the ...

We have been ordering from ToB for years. And the assistant manager (female) always recognizes us, and always gets out or order correct. We have also had the owner (husband) deliver to our home a number of times and he is fantastic. This particular time, the "wife" owner was working the phones with her husband and even though it sounded like things were crazy there ( they both picked up the phone to speak to me , not knowing if I had been helped) I still thought our order would be correct. Nope.
I called back to see if our bbq chicken pizza could be delivered, because we had gotten a buffalo chicken pizza. I spoke with the friendly and professional assistant (male) manager, then he handed the phone to the (wife) owner. She was unwilling to apologize, denied that she had not heard the order correctly, and did not even give me the opp to order the replacement. "That's what you got, sorry." I was appalled. In all our dedicated business (which the husband and assistant manager would have known) have I ever had someone so brash and disrespectful to loyal business. Even the male assistant manager had the tone of " Yea we have the owners on the phones tonight I'm sorry this isn't the norm." Please return to regular, respective service.

Always polite service and positive people working....

Always polite service and positive people working. I love the Pizza Sub and get it delivered right to work! They are always on time and sometimes early. I would highly recommend; especially for game day!

I have always enjoyed the good and people here. I ...

I have always enjoyed the good and people here. I am in retail and can not leave my store so I always get delivery. I have even put in a large order for supper bowl.
On today I called in an order and revived my food with an ice tea with no ice. I did request ice and the tea was warm. I called back and the lady went into denial --- we put ice in it!!!
What happened to customer service????
Won't happen again. No " I am sorry" " we take care of that"
They did send a cup of ice back and just hand it off.

I am posting this on behalf of my wife, who endure...

I am posting this on behalf of my wife, who endured the worst customer service ever:

To whom it may concern (Lisa or Jenn),

I received the worst customer service in my entire life tonight. I ordered a panther pack and an additional cauliflower crust cheese pizza to be delivered to my home. I spent a total of $105 including the tip for the driver.

The driver had the 50 wings and the cheese pizza on top of the 1/2 sheet pizza, bending the box in, smashing the pizza, thus the pictures and video. I was willing to accept the smashed pizza, if it had been what I ordered. It was not. It had no pepperoni.

So I called the restaurant to say the pizza had no pepperoni. The woman I spoke to told me that my pizza had to have pepperoni on it; that you all have been in business since 2003 and if it didn't gave pepperoni on it, the cook would be fired.

We went back and forth and she told me that I was mistaken and that the pizza had pepperoni. Wow....I was sitting there looking at a pizza she had never seen before, but nevertheless, she told me I was mistaken. She told me to take pictures and send them to her. I took video and pictures.

So needless to say I returned the pizza to the store where she then told me it looked like I had picked the pepperoni off of the pizza.

Let me clarify something....

I make a six figure salary.

I left my beautiful 3700 sq ft home to return a pizza that was missing $2 worth of pepperoni.

My time is MUCH MORE VALUABLE than trying to scam you out of $2 worth of pepperoni.

Then she called the order cook up who said he was almost positive he put pepperoni on it. Then she called the delivery driver up who lied and said the box was not dented when he delivered it to me.

I then reminded him of what he told me when he handed me the box with the other items on top of it. He said, "be careful. The box is really heavy, unusually heavy." And he could not dispute his own words coming back to him.

This is when I showed her the pictures and the video that she told me to take....she of course could not dispute the facts at that point.

She angrily and reluctantly said she would replace the pizza. But after a few minutes I requested my money back out of fear this team of liars would do something unethical to the pizza. She refused to refund me, so I left.

My husband was having a poker night with his friends, several of whom patronize your business. The pizza was for them. One is actually from Buffalo. The friends that have patronized you before said that the service is always horrible, and that the manager is known to be a "b*", his words, not mine. And the only reason they go is bc the food is decent. Well, I doubt they will be patronizing you again.

The audacity Jenn or Lisa had (not sure what her name is bc she lied about it) to treat a customer this way who spent over $100 during Covid is unbelievable.

I messaged the FB page but my comment was deleted. I tried to inbox you, but your messenger is now unavailable to me.

All because your manager could not provide DECENT customer service and replace my pizza or refund me without accusing me of lying about pepperoni?

I am sure this is not what your family had in mind when they started this pizzeria.

I am requesting a refund for the pizza. Not the entire order, but just the pizza. That is more than fair.

I look forward to hearing from you.

If you're from Buffalo, have moved to the greater ...

If you're from Buffalo, have moved to the greater Charlotte area, and found that everyone tries to imitate buffalo style pizza, wings, beef on weck, etc., but just can't get it right, you absolutely need to go to Taste of Buffalo. They have true buffalo food, and labattes on tap! The only downfall, and I hope they change this, is that if you want margarita pepperoni on your pizza, you need to ask for it special, otherwise they assume "regular" pepperoni; this really should be the other way around IMHO. Please go eat here if you are feeling home sick.

I am a Buffalo Native so any place I can go and ge...

I am a Buffalo Native so any place I can go and get Blue Cheese with my wings and pizza without asking for it is a great place. It's the small things that make an experience worth the hour drive to get.

Every visit, it's just like being in the neighborh...

Every visit, it's just like being in the neighborhood pizzeria in Buffalo, minus 3 feet of snow on the sidewalk. The echoes of Buffalo sports history call to you from their perches on the walls. Great food too.

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190518
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Being from the buffalo area was excited to find a ...

Being from the buffalo area was excited to find a local flair pizzeria. But unfortunately the owner lady taking the orders is very rude and was not helpful at all on trying to switch a side for me. Just very rude and very very dissapointed. The price is really high to have to put up with an attitude from the owner when paying $69.00 for food. If the food was excepinally good the money wouldn't be an issue, but not worth putting up with an attitude.

This place is absolutely terrible. We were treated...

This place is absolutely terrible. We were treated terribly by the owner. The owner does NOT care about his clients at all. I do hope if you look at my review, you do not waste your time or money at this hell hole!

This was my first time to eat inside the restauran...

This was my first time to eat inside the restaurant. It is a pub type environment with TVs, high tables, and lower tables also. You can order your food at the bar or at the front and they give you a number to sit down and they will bring to you. We ordered 2 kids cheese pizzas and a bacon cheeseburger pizza. Both were smaller about 6 pieces, but we had leftovers. The cheese they use is very good and didn't slide off the pizza even when the pizza was hot. The service is friendly. We will definitely return to dine in. We have had the wings before and they are fantastic, so they are worth trying.

Great

My neighbor (from Buffalo) turned me on to this pl...

My neighbor (from Buffalo) turned me on to this place and I love it. A little on the $$ side, but sooo worth it. Best wings I've ever had (get them from the pit), add a chicken finger sub, grab a beer and relax. I'm from the Boston area and obviously have no love for NY sports, but feel right at home here, even when I wear #12. Wicked friendly staff, awesome wings and cold beah... :-) Enjoy!

My wife and I ate like birds preparing for our wed...

My wife and I ate like birds preparing for our wedding a year and a half ago. Thank god we didnt try this place sooner. This is our go and eat way too much and go to bed early happy place. Best pizza I've found in the charlotte/concord/huntersville area. Everything just has a homemade fresh taste. Wings are amazing. We got a medium our first time now we get a large so can eat it a day later. Reheats as delicious as fresh out of the oven.

This is hands down one of my favorite places aroun...

This is hands down one of my favorite places around town. Not only is the food top notch(including the best wings I've ever had), but the customer service is even better. When you walk in you feel like you're part of the family. They always seem to make the next visit even better than the last. We will always be loyal patrons this wonderful business.

I order from here about once a week. The food is A...

I order from here about once a week. The food is AMAZING no doubt about that. I have had, in the past, great luck with delivery as well. Sometimes it takes a while, but it's always been worth the wait. HOWEVER, I ordered last night at 7:30, was told it would be 70 minutes. I am still waiting for my food 25 hours later.
What happened Taste of Buffalo?
signed, disappointed in Cornelius

Fantastic!!! Walked in the door and was greeted ...

Fantastic!!! Walked in the door and was greeted by the daughter of the family owned business, she was wonderful, didn't know I had walked in just before closeing. She made sure I was taken care of and not rushed. We talked the whole time my food was being prepared. Very sweet and nice person. She recommend wings & pizza. And it was great, the wings were crispy but not over done. The pizza was perfect, flavorful and baked perfect. Do yourself a favor, stop wasting your $ at other places and give them a try. Worth every penny, and I'm a executive chef.

The wings are literally just like Pontillos old wi...

The wings are literally just like Pontillos old wings in Rochester! The pizza is good too they even have margherita pepperoni brought in from buffalo (ask for it or it will be regular). The people are great they've got so many little tributes to Buffalo it's awesome. Tastes like a little slice of back home. Definitely recommend

Food is good but the owner is very rude and if the...

Food is good but the owner is very rude and if they mess up on your order and it s a delivery you will have to bring it up there to be accommodated for their mistake.Also when the delivery driver comes to your house he won t have change. She will rush you off the phone and talk to you like you aren t a valued customer. I will never order from here again and was about to after I spent $40 there yesterday.

After more hour and a half wait, they come and sai...

After more hour and a half wait, they come and said they don't have wings for us, we order ahead four hours and we showed up to pickup and they said will be a while but end without food and never apologize

Me and my wife just moved to Charlotte and we were...

Me and my wife just moved to Charlotte and we were trying all the Pizza places that everybody was telling us about. This place is the best. I love the pizza and the wings. The workers make you feel welcomed and it's family owned. Thank you for being so close to home and we will be back for more.

Wings were good, beef on weck was very good, chick...

Wings were good, beef on weck was very good, chicken fingers were out of this world. Pizza is just okay, probably better than any place in the south but not authentic buffalo style pizza

Took over 45 minutes for two personal pizzas. Very...

Took over 45 minutes for two personal pizzas. Very poor customer service. They were too busy with takeout to take care of the customers they had in the restaurant. Restaurant itself was very outdated. However, even though my experience wasn't the the food was good.

Drove from Ballantyne to Huntersville to have lunc...

Drove from Ballantyne to Huntersville to have lunch and was VERY disappointed in the customer service & the food. Paid $15 and ended up waiting 30 minutes for 5 small wings and a small tray of fries while the other people at my table received their food and finished eating within 15 minutes of ordering. The cashier seemed very overwhelmed and confused when trying to order and figure out what food belonged to each customer. I will not be back anytime soon.

First time eating here after my girlfriend told me...

First time eating here after my girlfriend told me about it. I got the charred wings and have no complaints as they were pretty darn good! Felt a little overpriced since their were many combination options and everything is bought individually.

I'm originally from Buffalo/Rochester NY and was e...

I'm originally from Buffalo/Rochester NY and was excited to find a pizza place that serves foods from home. The chicken finger subs are great! I haven't been able to find pizza logs in Charlotte until I went here. They also have beef on weck and fried dough. My husband loves their chicken wings.

If your a native of Buffalo you'd rate this place ...

If your a native of Buffalo you'd rate this place AVERAGE at best. There is NO comparison between them and Bocce's or La-Nova's or Leonardi's Anyone from Buffalo know what I'm talking about but for the south is DECENT pizza but I've had much better. So IMHO it's okay but nothing to rave about.