Tameron honda Reviews

Buyer beware. Purchased a used car for my daughter with an agreement (I watched the salesman write it up) to perform a simple bumper repair. Post-purchase call to bring it to get it done never came. First text to my salesman generated a I ll double check on that . After not hearing back, I sent a follow-up text asking for an update - crickets. Checking my purchase paperwork, I see the we owe document isn t there. It was a simple fix to perform, but it seems dealership apparently chose to perform a disappearing paperwork magic trick. Way to go Tameron. For the savings on a repair, you have permanently lost a customer.

Excellent service!!!! Went in to get an oil change and possible buy a middle console part, in which I thought was broken. They were able to look at it and fix it without me having to buy another part. Great coffee. They also had chick-fill-a and Jimmy John s as complimentary snacks while we waited.

My Son is looking for a used vehicle at a certain price. He found one on line at Tameron Honda in Birmingham. When he called about it the woman who answered the phone was nice but a little vague about taking the vehicle to get it checked out. He asked if he could bring it to Tuscaloosa and get his friend who is a mechanic to check it out and she said no, that we could bring the mechanic up there, but the man has a job and doesn't have time to go up there. Well, we drove all the way from Tuscaloosa up there and they didn't even have the vehicle on the lot!!!!! She misled him and knew we were going to see the vehicle and drive it. Then the manager brought other offers that was way out of his price range. They are liars and very misleading. They said the vehicle won't be on the lot for 4 months. What?????? I asked the manager why didn't she tell him before we drove all the way up there and he lied and said she didn't know. Well, if she didn't know how did she know everything else about it? My question is, if they lie about having the vehicle on lot, what else are they going to lie about. I can't even give them one star, but the system won't let me leave a review without one.

Purchasing a used car here was straightforward and pleasant. Our salesperson, Jarvis, wasn't pushy at all and didn't try to sell us anything we didn't ask for. He was very informative about the car we were interested in and let us take it for a short test drive.
We noticed the back windshield wiper was broken off on our first visit, and Jarvis not only made sure the car went through their routine safety inspection before selling it to us (and good thing since they ended up replacing the radiator!), but they even replaced that broken windshield wiper without us asking! To top everything off, Jarvis offered to deliver the car to us since we live in a different city.
I really appreciated the customer service we received here. If they have the type of car you're interested in, I recommend buying from here.

I bought my 2022 Civic on Saturday and I couldn t be happier with my experience! Jarvis was my salesman and he was absolutely wonderful. He answered all of my questions and I felt like he was very knowledgeable about the cars. Jay, the finance guy, was also awesome to work with. I appreciated him walking me through the warranties and putting in the effort to make things as easy as possible at the dmv. I would definitely recommend them to anyone looking for a new car.

Went to look at cars that fit our budget (cash customers). One car that we specifically liked, but 22 total in the range we wanted.
Salesman asked if we were looking for anything in particular. We told him the Pathfinder my wife wanted to look at. He responded that we didn't want that car because they had transmission issues (granted the dealership felt comfortable listing the car, but apparently his opinion was more important). We told him our price range. He showed us two cars. We asked about the specific car we drove to see (not the Pathfinder) and were told it "didn't pass inspection" even though the car was listed on the website with pictures. Asked if any other cars in our range were available and were told no just the two. When I questioned why the website showed 22 vehicles, we were told "they didn't pass inspection" (told with an attitude as well).
Left the lit, sent an email about the specific car, was told YES it was available and when would we like to set up a test drive.
Instead we drive to another lot and purchased.a car there. In an out in an hour (test drive, paperwork, swipe debit card).
I am sure Tameron has great sales people, but based on my experience they also have lying dishonest sales people that exemplify why people distrust car sales people. Good luck if you choose to shop there. Hopefully you will be luckier than we were.

Went to repair my car. Gave my car in the evening (day 1) and I was promised to get back the car next day morning (day 2). Till the day 2 afternoon they had not fixed my car. After so many calls and follow up they gave my car on 3rd day evening. No apology from any one. Probably would not go again.

Purchased new CRV. The salesman and financing officer were exceptional! Willie did an excellent job explaining all about the car's features and helped us get the car at the price point we were comfortable with. The financing officer made the closing deal easy and didn't pressure us into purchasing anything we didn't want to.

Overall, exceptional service and representatives. Will definitely be using them from now on for purchases!

I bought a car from Tameron Honda and recently took it back for repairs after an accident. It was an insurance claim dropped of Saturday 09/25/2021. I contacted them on yesterday and was told by a young lady that the car was ready to come get it. Well I took off work early and drove over 30 miles to get my vehicle. When I got there I was informed by the same young lady that they hadn't heard from the insurance company. First she swore she didn't say it was ready then she said she made a mistake. Then a young man intervened and was extremely rude and made me feel so disrespected. I'm a Quality Manager and a Veteran of the armed forces and there's two things I know. That is horrible customer service and disrespect. I will retrieve my vehicle from there and never return there again!

Standard car salesman tactics. You're always best off if you can walk in the door with your own financing. If they finance it for you they're going to make more money from you. The salesman are wonderful it's the closing manager you have to be wary of and the warranty is double the price compared to credit Union financing warranties. I don't recommend the servicing department.