Taj Samudra hotel colombo Review

Had dinner.
Food was great but could really improve the service though.

Variety of food and calm and comfortable environment. Staff are genuine and helpful. Best place

Sea facing historic luxury hotel with lovely interiors and helpful staff. Rooms are modern. Gym and spa are well equipped. Swimming pool is big enough for a good workout. The breakfast buffet spread is lavish and varied.
Great place for a business meeting as well as for personal vacations.

Nice place to stay. Good choice of different cuisine to choose from. Gastronomical delight

Great location in western with excellent beach view and tasty foods.

It's a great place with calm and cool people. I really loved the view because it's just behind the Galle face. The sea view is awesome with great area.

Noisy noisy noisy.where the nice sea can t sea.inside and outside both noisy.

Always a great experience at Taj Samudra!
Lovely staff. Great stay. :)

Super Helful Staff, Amazing Sea View Rooms, Size of Rooms is okay.

It's a class hotel. Has a nice view for front rooms

Excellent architecture and one of the boutique hotels in Colombo with a great view.

Don't trust the vallet drivers
Be careful narrow drive to parking

Awesome Food, Right in front of the Beach and Very Centrally Located

Nice place. Good food. Lot of spaces for conforences.

It is located just infant of Gale Face ground and sea view....

Is one of the elegant hotel in Colombo belongs to an international hotel chain.
An elegant place to have your functions as well as training and gatherings nevertheless for accommodation.
Good service by its staff and they reflect traditionalism though its a brick of an international chain

Among other newly built Taj quality sitting like old giant. Surrounding become more natural over the past two three decades.

Clean large rooms with a view on the ocean. Very friendly staff and multiple nice restaurants, not in the least the Crab Factory.

Amazing location.room food hospitality of staff and view.

One of the best hotels in Sri Lanka and Colombo. Located in a nice view in front of most famous Galle Face beach in Colombo 01, Sri Lanka. Recently I joined to a seminar in Crystal ballroom hall. Very friendly staff and tasty foods.

Visited Latitude at Taj Samudra for lunch with relatives while on holiday and the whole experience was positive. From the point of entry we were treated very well by the very hospitable and attentive staff. We opted fot the buffet which offered a lot of options and the food was great. And the pricing wasn't too bad either. The location also was an absolute blessing compared to other restaurants in Colombo which offer limited parking. I would visit again as this was a fabulous place to dine/chat with a small group.

A family hotel at heart of Colombo never loses its charm. Best of Lanka. Food to entertainment .

Awesome hotel, great location and the Yumi restaurant is amazing. Best sushi in town and tepenyaki is great

Excellent place with good sea view and food in restaurant is very good

Stayed at Taj for 4 nights in sept 2018, the stay was absolutely great and comfortable. Besides the beautiful view the hotel has i d like to make a mention of the staff at front desk who were very helpful, courteous and ever smiling. A special mention to Duncan @ Taj samudhra who made our stay at the hotel very comfortable, he is polite and professional. The hotel was packed with guests for business meetings and conferences and clearly a busy time for them but he made sure we were looked after well! Thanks for the hospitality ..

Great Location, everything else is typical Taj Group property. The seas facing rooms have a great view.

Hotel is very nice, service outstanding, hotel workers very respectful and helpfull. The rooms are confortable. Outside of the hotel weather is very humid and hot.

Words can't quite cut the beauty of this place . Simply put , it's a must visit

Beautiful ancient building, awesome delicious food , I recommend this hotel , No 1 hotel in Sri Lanka.

No matter where you are from Opulence is the first though that comes to your mind when you hear the word Taj. Especially if you are from India the birthplace of both Taj - the monument and Taj - the chain of hotels. This was a 9 day stay (2 days are still left) and what could have been a brilliant business stay left much to be desired due to many events,that eventually have now formed a not so good experience. Listing down a few -
1. Had a blinding headache few days back and I called the guest relations desk for some kind of medicine. The gentleman at the other end informed that they don t keep medicines and can t help me. I insisted and he forwarded my call to duty manager who probably wasn t at his seat as the call was unanswered. I disconnected and dialed again to be informed again that we don t keep medicine on my request he transferred my call to the concierge and I asked for a bell-boy to be sent to get me an over the counter medicine. He said no but on my insistence he said he will check with duty manager and call me back. I waited for 20 minutes for his call back and then dragged myself out of the bed to go to the reception. Met duty manager Jerome and he wasnt aware of the issue as no one has spoken to him. I went back to my room with my aching head and saddened heart. I did get the medicine but the taste of the experience was much bitter than the medicine, believe me.
2. I confess that coffee is the integral part of my breakfast. I usually order a cup of coffee as soon as I enter the restaurant so that by the time I have stacked my plate and am back to my seat I wouldn t have to wait too long for my cup of sin. I repeated my routine 2 days back but unfortunately didn t get my coffee even after waiting for 10 minutes. I could see the girl who took my order serving tables in front of me but my coffee eluded me. I decided to cry for help, another server came to me and I told her that my breakfast was about to get over and I still haven t got the coffee. She smiled and promised that I shall have my coffee. May be it wasn t my day as I waited furthermore but my coffee never came. I finished my breakfast and noticed the server prancing from table to table oblivious to my request and her promise. As I had a meeting to go to so I accepted my fate and left the restaurant without my beloved coffee.
3. Yesterday I came back late from work and knew that there was an early morning meeting the next day and therefore wanted to tuck in early to catch up on my beauty sleep. I decided to order Paneer Tikka (cottage cheese), lady on the phone told me that it would take 30 minutes. So my schedule was all laid out in my mind catch up on my emails for 30 minutes, enjoy my paneer tikka for next 15 minutes and then got to sleep. With renewed enthusiasm I started replying to my mails and didn t realize that even after 45 minutes the bell to my room never rang and my paneer tikka never came. I called up the same number and enquired the whereabouts of my dinner only to be left stunned by her question in return Did you order anything sir? My promised land was taken away from me and my mouth was opening and closing. She said sorry that she forgot to place my order and will ensure that I get the dish served asap. I was at a complete loss of words and I kept the receiver down. My paneer did come after 15 minutes along with a manager who apologized profusely but maybe I was too tired and worried about getting up early for my meeting as I was already late that I didn t hear them. I thanked them and they left.
Experience is nothing but the sum total of the aftertaste of all transactions both good and bad. And here I am still trying to recover. I have such a respect for Taj hotels that despite of these negatives I won t compare them with other hotels of Colombo in this public forum but someone needs to take stock of these things and ensure that it remains the insignia of love, warmth,beauty and unmatched hospitality.

Roof top banquet hall is amazing. Food is also excellent.

So bad.
Starting from the lobby area people are just working to keep their job safe and they don't give a care for the hospitality as they should.
I went to meet few of my indian friends 2 weeks ago and I was waiting for them in the lobby for 5 minutes and this ASHOKA ( lobby attendent)
Was so rude to me and threatened to move the vehicle ASAP.I told him I'm just waiting here because there are no any other vehicles in the lobby and he again threatened me.
I called the Front Office Manager on the spot and I told me I am in the lobby right now and this ASHOKA was not so proffesional to hotel visitors at all and suprisingly FOM'S reaction was so bad and he wanted to know my friends room number and name of the guest.I told him the details.I told him ASHOKA was the one who was rude to me and HE said to me that he don't know any ASHOKA from the front office.How unprofessional is this?I found this man's name on his name tag on the chest and I can recognise him but hotels front office manager couldn't recognise any ASHOKA.
Taj Administration should get new FOM and new lobby attendents team ASAP to get in to a good shape in the city.

Amazing views of goldface beach and services are very nice

During an event at the crystal ball room, they Served old sandwiches that have gone bad,felt like it was from the day before. Ice coffee was horrible, it was just sugar and water with a hint of coffee, disappointed as this used to be a place I once loved

Awesome ! Great service and enthusiastic staff .Was a great pleasure staying there

Worst experience , response from the hotel staff is very poor, i had complained about a problem in bathroom the water was logged on the floor which made the floor very slippery , i had asked for change of room , instead of changing the room they tried to convince me to adjust and they didnt change the room had to stay in that room only

Expected much more...
Was let down by the hospitality, incessant construction noise inspite of repeated requests ..
Didn't expect this from a TATA property..
Had a baby along with us and was surprised that they only have 2 baby chairs for entire breakfast area...
AVOIDABLE...