I have visited the Lobby Lounge twice, and will continue to do so, whenever I can.
. They adhere to Covid protocols, which made me feel less at risk.
. Ntbizanele was attentive and efficient.
. The hotel reception was in line with their grading. Excellently received.
. It was a most enjoyable time.
Though i enjoyed my room and the staff i found the breakfast lackluster .i was also dissapointed with the steam room and sauna bec when i book into a 5 star hotel i would like to see not only wonderful service but for them to put more effort in the small things thats why i would love to try it again after covid to feel the full taj experience
We were welcomed by such friendly staff, from the minute we stopped outside the hotel until we left again. We had a very pleasant stay in this wonderful hotel. The interior is beautiful, and the finishing is of top quality, absolutely first class. The bathtub, shower and bed are huge and very comfortable. A real gem in the heart of Cape Town.
From the time that your reservation is confirmed the Taj experience begins. Before arrival you're greeted with a very Taj welcome message and the option to personalize your stay. Upon arrival you're greeted with friendly helpful faces willing to take your luggage and park your vehicle. The check-in process was seamless and painless. The staff go out of their way to assist and accommodate guests in ways that far exceed the hotels official offerings. Night manager, Giovani was a pleasure to deal with and made the experience at the Taj all the more worthwhile by opening the gym and pool areas long after closing time just so I could get a decent workout and swim in before checking out. The room was immaculate and offered stunning views of Cape Town. The room was also very well equipped with cables for connecting to a wired network, speakers in the bathroom and a large screen TV. The turn down service was prompt and easy to request. All in all a wonderful experience and I would definitely visit again.
Friendly and accommodating staff, classically luxurious and large room plus an excellent breakfast menu. I ve definitely found an ideal hotel in town for future trips.
The people working at the hotel are extremely lovely and careful with they guests! Passionate with children and made my stay impeccable.
The rooms with Mountain View are just the best. The bathtub on the room is a must.
The food isn t so good and could be better at the room for dinning but breakfast is ok!
The presidential suit has a rooftop with incredible view from the table mountain
Loved my stay and super recommend.
Staff impressed us a lot with attention to detail. Our room was excellent and had a beautiful mountain view.
Also highly recommend the restaurant for an Indian dinner feast!
Excellent experience, amazing helpful and friendly staff, rooms are clean, comfortable and beautiful, excellent breakfast. Beautiful heated indoor swimming pool
Tourism is a tough game at the moment and it is clear that the Taj family is doing everything it can to hang in there. The specials available are amazing value and offer a great option for a 'staycation'. The staff is visibly cut down to the core which sometimes shows up in the details but overall the hotel is still incredible with mountain and city views, a luxurious spa and great food. The Bombay Brasserie set menu is recommended and I encourage a fun stint in the cigar bar.
And, as a wierd aside, the Taj is the best smelling hotel I've ever visited with wafts of various essential oils throughout to awaken the senses.
Tonight was my first visit to Bombay Brasserie but definitely not my last. We were lured in by a Facebook post promoting their Spouse on the House special. This consists of the tasting menu for two and a bottle of wine for R645. The food was outstanding. My highlight was the tandoori starter. The plating was exceptional. Perhaps the size of the portions played a part but we didn't care much for the dessert. Expect the highest levels of service. Our waitress was an absolute darling. Highly recommended
