Tafel Motors Mercedes-Benz Reviews

Great service from these guys and they didn't know me from anyone. Traveling from Florida to Michigan and hit something in the road a
late on a Saturday night. Limped the car to Mercedes Benz of Louisville. When Monday morning rolled around I was at the door. Talked to Brent Harmon in service, and even though they were swamped on a Monday morning, they still took the time NOT ONLY LOOK AT BUT REPAIR my car the same day. That's what customer service is all about!! Thank you Brent and thank you Mercedes Benz of Louisville. 10 stars.

I have purchased at least 2 dozen Mercedes vehicles. Mercedes Benz of Louisville far surpasses any experience I have had in purchasing a Mercedes vehicle. Their entire staff is highly professional, experienced, expedient, and go out of their way to make the sale smooth and easy. They actually make buying a car as it should be: exciting and easy. Purchased 2 Mercedes and will do so again. Exceptional experience.

I leased my GLC300 from Shea White in May 2021. He was very professional and easy to work with. I would not hesitate to recommend Shea and MB of Louisville if you are looking for a Mercedes Benz!

My husband and I had a great experience at Mercedes-Benz of Louisville. Efrem Lambert was amazing. There was no pressure and he was more than willing to let me take my time to figure out exactly what model worked best for me and my family. Once that was decided, he and his manager went above and beyond looking for that exact vehicle for me. And they found it! The purchase of the vehicle was very pleasant and once it was complete, the customer service didn't stop. Efrem and Charles Dominguez made sure the vehicle was clean and spotless before I drove it out the door. And Charles explained every feature for us. I can not recommend Mercedes-Benz of Louisville more. The customer service is exceptional.

We had an amazing experience at MB of Louisville. Our salesman, Shea White, was great to work with. He was off on the day we picked up our car but he called me that morning to check with me and see if I had any questions. Efrem Lambert helped us finalize everything on the day of pickup since Shea was off. Both of them were super to work with. Top quality service and professionalism. Thank you!

Exceptional service! David, our Sales Rep, was nice enough to pick up flowers and balloons to put in the car that we were surprising our Daughter with! The entire staff at MBL always goes the extra mile!

We recently purchased a Certified Pre-Owned C300 from a MB dealership in New England - pretty close to home. We were interested in purchasing a 2 year CPO extended warranty from Mercedes-Benz. When we sat down with the F&I manager at our local dealership, we were quoted just under $4,000 for this coverage. We decided to do some research of our own, and came across Jeff Jackson who was highly recommended by past customers from around the country on several Mercedes-Benz forums. I decided to reach out to Jeff and see what he could do for the same CPO extension. Jeff's price was much more reasonable for the exact same coverage. He made the purchasing process extremely easy, and was very responsive to all of my emails and questions. I would highly recommend contacting Jeff Jackson for any questions/information regarding any factory Mercedes-Benz warranty extension or maintenance plans.

Everyone was very nice and attentive to my needs and wants from the moment I stepped into the dealership.Derrick Burns ( my salesman) was fantastic. He was so patient with me and got me the right and perfect automobile. The desk manager (Jason?) Was great as well.

ABSOLUTELY the best experience I've had buying a car in 20 years! The team at Mercedes Benz of Louisville cares about everyone who walks through their doors. I was treated with exceptional service from start to finish. I wouldn't buy my cars from anywhere else!

I purchased a pre-owned vehicle and it was such an enjoyable experience. Car was ready to drive when I arrived and the staff was courteous and respectful of my time. It was such a "no-pressure" atmosphere. I gave them my budget and they stuck to it. Special shout out and thanks to Chris, Todd. Thanks for making it so easy!