Steves & Sons is the best place to shop for doors. I had a great experience purchasing multiple doors from Steves & Sons. All of the doors were great quality and super affordable. I will never shop anywhere else for a door!
Thank you so much for the incredible 5-star review! We’re thrilled to hear you had a great experience and that our quality and pricing exceeded your expectations. It means a lot to know you trust Steves & Sons for all your door needs. We truly appreciate your support and look forward to helping you again!
Thank you so much for the kind words and the 5-star review! We’re glad your experience was a great one. We appreciate your support and look forward to serving you again!
Thank you for the 5-star review! We’re glad to hear you had a fast and smooth unloading experience. Safe travels!
Gotta go thru 3 different docks to get loaded and waisted the whole morning
We’re sorry to hear about the inconvenience you experienced. Your time is important, and we understand how frustrating delays can be. We appreciate your feedback and will share it with our team to help improve the loading process. Thank you for bringing this to our attention.
This company sells through Home Depot "wooden" doors that are actually all MDF doors and keep maintaining that it is factually correct since the door is a "wood product"
We’re sorry for any confusion and appreciate your feedback. Steve’s & Sons offers a variety of doors, including solid wood doors and wood-based products like MDF. We strive to provide clear product descriptions, so our customers know exactly what they’re purchasing. Thank you for bringing this to our attention, and we’re happy to answer any questions about our products.
We’re sorry to hear you feel this way. At Steve’s & Sons, we value all of our team members and strive to create a positive work environment. We appreciate your feedback and will take it into consideration as we continue to improve.
Thank you for the 5-star review! We’re so glad to hear you love working here — we truly appreciate having you on the team!
Went there and got an interview. Coming soon. Will update either.
Thank you so much for the 5-star rating! We’re glad you had a great experience during your interview. We look forward to seeing you again soon and wish you the best of luck—please keep us updated!
Thank you for the 5-star review! We’re glad to hear you’re happy with the quality. We appreciate your kind words.
I am very unhappy with the fact that you denied my claim on a door that I purchased thru Home Depot. It was stated from your rep that you will not cover as the door was not adequately painted! Your rep saw and commented that the door had been painted! I would like a an explanation on what you call adequate paint. This door is 2 years old and rotten out in the bottom and the sweep fell off. This is a metal door. I only replaced the original metal door as I wanted a window. That door was in perfect condition after 8 years on my house. I will make sure to let my friends on social media know that Steven s Doors do not honor their warranty and they have a inferior product!
We’re sorry to hear about your experience and appreciate you bringing this to our attention. After reviewing the claim, our team determined that the issue was related to improper or insufficient finishing, which can allow moisture to enter and cause damage over time. While the door may have been painted, our warranty requires adequate and continuous sealing on all sides, including the top, bottom, and any cutouts, to protect the unit against weather exposure. If any area remains unsealed or the finish breaks down over time, premature deterioration can occur—especially on exterior doors.
We understand how frustrating this situation can be and are committed to reviewing all information thoroughly as we continue to progress and improve each year.
Thank you for the review! We’re glad you noticed how clean and organized we keep our facility, especially with all the big rigs coming through. We appreciate your feedback and hope to earn an even higher rating next time!
My Family has always had a great experience with Steves & Sons!
Thank you so much for the 5 stars! We’re honored to hear that your family has consistently had great experiences with Steves & Sons. We truly appreciate your trust and support!
Purchased Steves & Sons Savannah Doors at Home Depot and they are beautiful and excellent quality!
Thank you for the wonderful 5-star review! We’re thrilled to hear you love the look and quality of our Savannah doors. We appreciate your support and hope you enjoy them for years to come!
Came here to pickup a load,got here at3:30 pm,it is now 8:00 pm.They haven't even started.If I could rate them a 0,that's what they would get.00000000
We’re very sorry for the long wait you experienced. That is not the level of efficiency we aim to provide. Some delays can occur due to earlier backups or unexpected workflow issues, but you should always be kept informed throughout the process. We appreciate your feedback and will review this internally to improve our loading times and communication. We have work hard to improve over the years and to prevent this from happening to other drivers. Thank you for bringing it to our attention.
Purchased a Steves and Sons entry door from home depot, which included a 9-light window and large doggie door. The design was sole reason for purchase. Door arrived crated well, although the pallet was damaged and the door primer had a few knicks in it. It needs to be painted so no worries. After installation, I was removing the plastic 9-light frame to paint. I removed the inside frame (as I've done numerous times on other doors/windows) and the glass panel just fell out and shattered! There were no retaining clips and the silicone (or whatever sticky stuff holds the glass to the outer frame) was just in a few spots. I noticed the exterior frame only had silicone at the top and bottom, meaning water could seep in from the sides. The unsealed frame, and the glass not being sealed to the frame, are certainly product defects. I emailed the company's warranty department twice. First email never got a response. Second one, they basically said I shouldn't have removed the pane so it was my fault the glass fell out. BS! Although my intent was to paint the door, I had to remove it to seal it properly due to their defect. I sent an additional email but no response to that. Update: I did get a response to subsequent emails, and after a few other emails, Steve's and Sons--while insisting their product was fine and my claim was denied--did make things right for me.
Thank you for taking the time to share such a detailed review. We’re sorry for the frustration you experienced and understand how concerning the situation must have felt. Removing the internal frame can compromise the sealed glass unit, which is why it isn’t recommended, but we do appreciate you reaching out and giving us the opportunity to review everything with you.
We’re glad we were ultimately able to resolve the matter and make things right. Your feedback helps us continue improving both our products and our communication.
Thank you for the 4-star review! We’re glad to hear you received good service. We appreciate your feedback and hope to serve you again soon!
These people subcontract for Home Depot. They have messed up 3 times on an order of 4 doors. Wish I could charge for my time & mileage to/from HD for trips since initial order. HD find a new contractor please.
We’re truly sorry to hear about the repeated issues with your order. That’s not the experience we want for any customer. While we work with Home Depot as a supplier, all orders and logistics are processed through their system, which means errors can happen at different points in the chain—but your time and frustration are absolutely valid.
We appreciate you bringing this to our attention and will use this opportunity to look into the details of your order to see what went wrong and how we can help prevent further inconvenience.
Thank you for sharing your feedback.
Good opportunity to work although they should pay a little more
Thank you for your feedback! We’re glad you see Steves & Sons as a good opportunity to work. We also appreciate your input regarding pay and are always reviewing ways to improve for our team members.
Thank you for the 5-star review! We’re thrilled to hear you think Steves & Sons is a great place to work. We appreciate having you on the team!
Thank you for the 5-star review! We’re glad you find Steves & Sons to be a productive workplace. We appreciate your feedback and support!
Terrible customer service!!! The lady on the phone kept telling me who I need to speak to, but wouldn't even let me speak to tell her what I was calling for. She was so rude! She ended the phone call by saying "you have to call back in maybe 15 min. Cause I don't know when they get there, just call back later" *click.
We sincerely apologize for the experience you had with our phone support. This is not the level of service we strive to provide. Your feedback has been shared with our team to ensure better communication and professionalism moving forward.
shiny doors are always recommended ill dap ya up and hire your team any day
Thank you for the 4-star review! We love hearing that you’d recommend our doors and enjoy working with our team. We appreciate your support and look forward to working with you again!
Being a new driver the guys here where do ice and understanding didn t take long at all loading my trailer.. thank you guys lady truck driver
Thank you for the 5-star review! We’re glad our team could make your first experience smooth and helpful. We appreciate your kind words and are happy to support all drivers—lady truck drivers included!
Came here to pick up a load loading service horrible 12 hrs
We’re very sorry to hear about the long wait you experienced. That is not the level of service we aim to provide. We appreciate your feedback and will review our loading processes to improve efficiency and minimize wait times in the future. Thank you for bringing this to our attention.
Negative star. They lie and they trick you specially Sal Guerra. Dont trust them taking a chance. There's way better jobs out there!! And another thing= i dont want to hear for me to contaxt HR. You guys had a chance. Why do you guys wait til afterwards. Listen to what people are saying, dont just respond!!
We’re very sorry to hear about your experience and appreciate you sharing your concerns. We take all feedback seriously and continually strive to improve communication and transparency with our team. While we understand your frustration, our goal is always to listen and address issues promptly, and we regret that you felt otherwise. Your input has been shared with our management team to help us do better in the future.
Thank you for the 5-star review! We’re glad you think Steves & Sons is a good place to work and appreciate having you on our team.
Thank you for the 5-star review! We’re glad you had a quick and positive experience with our team. We appreciate your support and look forward to our seeing kind drivers!
Thank you for sharing your feedback. We understand that compensation is important, and we continually review our pay structure to ensure it reflects the hard work of our team members. We appreciate your input and your contributions.
Came half a day earlier to my appointment. They squeeze me in. Very fast unloading. Seeing S&S answering everybody s reviews shows that they care. Should appreciate !
Thank you for the 5-star review! We’re glad we could accommodate your schedule and provide fast unloading. We truly appreciate your kind words and are happy to hear that our efforts to engage with our customers and drivers are noticed!
Thank you for the 5-star review! We’re glad your appointment went smoothly and that unloading was quick. We appreciate your feedback!
We’re sorry to hear your experience didn’t meet expectations. While we strive to provide efficient service, we are unsure why the rating and review do not seem to go together. Normally, our drivers appreciate a quick unload. Thank you for reaching out!
Well if you have a record you have a good chance of working here.
Thank you for sharing your feedback. We do not discriminate and strive to hire individuals who are qualified for the role while maintaining a safe and productive work environment. We appreciate your input and will continue reviewing our hiring practices to ensure fairness and transparency.
We’re sorry to hear that your experience with us was not positive. We take feedback seriously and are always looking for ways to improve the workplace for our team members. Thank you for sharing your thoughts.
Thank you for the five-star review! We’re glad to hear you enjoy working here and appreciate your dedication to the team and we like having you as a team member!
Thank you for the five-star review! We’re glad to hear you enjoy working here and appreciate your dedication to the team.
Came here to pick up a load loading service horrible
We’re sorry to hear that your loading experience was not up to expectations. We strive to provide efficient and helpful service, and your feedback will help us improve. Thank you for sharing your experience.
Sucks it's hot no wind whatsoever can't breath right so dry
We’re sorry to hear you’re experiencing discomfort due to the heat and dry conditions. We hope you’re able to stay safe and hydrated during this weather and in the buildings.
Don't waste your money. Steves French doors are cheaply made. When I try to close the doors they bind at the top. So, I am getting out my sandpaper to refit the door that should have been fitted at the factory.
We’re very sorry to hear about the issues with your French doors. This is not the experience we want for our customers. We appreciate your feedback and will review our quality control processes to help prevent problems like this in the future. Thank you for bringing this to our attention, and we apologize for the inconvenience.
Here to pick up a load. And 5 1/2 hrs later still only 1/4 way loaded. Never again.
We’re sorry to hear about the long wait during your pickup. We strive to make loading as efficient as possible and understand how frustrating delays can be. Your feedback is appreciated, and we’ll use it to improve our process moving forward.
We’re very sorry to hear about this issue. We take payroll concerns seriously and always encourage you to contact our HR or payroll department directly so we can resolve this as quickly as possible. Thank you for bringing it to our attention.
Avoid this company if possible. I ordered basic UNFINISHED French doors online through Home Depot. The order was slated to arrive in three weeks. When I went to Home Depot to pick up the doors, they were the wrong model, a white tinted door. When I contacted Steve s from the HD store, the CSR first asked if we had inspected the doors to make sure they were the wrong model. Then, the CSR told me that it was Home Depot s responsibility for the mix-up. Never mind that I ordered them online with a SKU, and manufacturer model number. The CSR was entirely disinterested in understanding the problem or fixing it, ultimately saying that they would resend the correct doors but only after another 2 weeks, because they don t expedite orders. In the meantime, I have two holes in my walls where the French doors should have been installed today, and a company that could not care less about my time, the cost of the contractor that I m paying to reschedule, or my business. No offer for free shipping, reduction in price, etc.
We sincerely apologize for the frustration and inconvenience you experienced with your order. We understand how upsetting delays and incorrect shipments can be, especially when contractors and schedules are involved. Your feedback is important, and we will review our processes to ensure better accuracy and customer service in the future. We truly regret the negative experience and appreciate you bringing this to our attention.
Thank you for the five-star review! We’re glad to hear that our team was quick to assist. We appreciate your feedback and support!
They have rude supervisors,make u work more than 14 hours a day w 30 min lunch n if u leave after ur scheduled shift u get fired.u are allowed to go bak to wrk late after lunch only if you go out to eat with supervisors.
We’re sorry to hear about your concerns. We take all feedback seriously and strive to maintain a fair and respectful workplace for all team members. Your comments will be reviewed internally to ensure our policies and practices are being followed appropriately. Thank you for sharing your experience.
We’re sorry to hear about the delay with your delivery. We strive to stay on schedule and understand how frustrating waiting can be. Your feedback is appreciated, and we’ll continue working to improve our delivery process.
I will guarantee never to use you guys again and I will spread the word and comment on every review page how this company is a joke. Steves Doors can't stand behind there products. There products are garbage and won't even last a year without maintenance. Also, since the warranty is an absolute joke I would even agree to pay for repairs and Steves Doors still would not help. Steves Doors is definitely not a quality or a reliable company.
We’re very sorry to hear about your experience and understand your frustration. We strive to provide quality products and stand behind them, and we regret that we fell short in your case. Your feedback is important, and we will review our processes to improve our products and customer support. We apologize for the inconvenience and disappointment this has caused.
We special ordered a made to order barn door. Took a month to come in. There is no damage whatsoever to the cardboard packaging. Once we opened it and took off the plastic wrap, there are 3 holes in the door including a huge chunk ripped out about 6 inches in length and 3 inches in width. It had to have been there before it was packaged and was covered up. Awful quality and customer service for sending out a very obvious damaged door. Our house goes on the market in a week and they can't get us replacement for at least another month.
We sincerely apologize for the condition in which your door arrived and the frustration this has caused, especially with your house going on the market. This is not the experience we want for our customers. We take feedback like this seriously and will review our quality control and shipping processes to prevent future issues. Thank you for bringing this to our attention, and we apologize again for the inconvenience.
Excellent team members who are always working to improve people, process and product.
Thank you for your kind words! We’re proud of our team and their dedication to continuously improving people, processes, and products. Your support and recognition mean a lot to us!
Always busy, but always a fast unload. Workers are good people
Thank you for the five-star review! We’re glad to hear that unloading has been fast and that you’ve had positive experiences with our team. We appreciate your support and kind words!
I am currently going through Home Depot in Garland Texas to order a door from Steve s & Son s. I have had to send this door back 4 times! I am not exaggerating... 4 TIMES! They do not know how to make the right measurements. I have checked with Home Depot and made sure that they are sending the right measurements, and 4 TIMES IN A ROW the measurements have been sent correctly and 4 TIMES IN A ROW they cannot get the measurements right. The quality of the doors here seem nice, but the people working for the company do not know how to make a correct measurement. DO NOT RECOMMEND THIS PLACE FOR ANYONE NEEDING A SPECIAL ORDER DOOR!!!!
We sincerely apologize for the repeated issues you experienced with your special order. This is not the level of service we aim to provide. We appreciate your detailed feedback and will review our measurement and ordering processes to ensure this does not happen in the future. Thank you for bringing this to our attention, and we are sorry for the frustration and inconvenience caused.
This place is the worst,my mother worked as a scanner bit now they have her in the lines.They now want everyone to go in at 6 in the morning!And she doesn't get out till 7pm,when she first started working she would leave at 3,4 at the latest.She has 3 kids to take care of and now she can't spend enough time with them.not to mention she is under paid. They said if she can't go in at 6 in the morning to find an other job
We’re sorry to hear about your concerns. We strive to balance operational needs with the well-being of our team members, and we understand that schedule changes can be challenging. Your feedback is important, and we will continue reviewing our practices to ensure we provide fair and reasonable working conditions. We appreciate you taking the time to share your experience.
We do not tolerate discrimination of any kind and are committed to providing a safe and respectful environment for everyone. We appreciate all feedback related to our services, but we do not condone comments that are discriminatory or offensive.
So many great things about this company as well as a few things I would change but all in all I learned so much from this company. I really wished that I would have made the most out of this experience but didnt so with that being said. I wish this company the best and hope those changes I was speaking of will be made soon for future employees. Starting at the top. Thanks so much for the experience.
Thank you for the thoughtful five-star review! We’re glad to hear you gained valuable experience during your time with us. We appreciate your feedback and will continue working to make improvements for our current and future team members. Wishing you all the best in your future endeavors!
Thank you for the review! We’re glad to hear you found a nice selection and appreciate you taking the time to share your feedback.
Horrible- Only word to describe the service we received from Maurio. Door arrived, and was damaged, had to jump through hoops to get a replacement part and Maurio promised he would make arrangements to have it fixed. Waited almost 3 weeks and emailed Maurio, he said would check on it, and never did. Called the next day and he was full of excuses about time off etc etc. Gave him the choice to make it right or send it back- He told me to send the door back. So we did . We went out or way to use an American Made door from Home depot (which we shared this experience with their corporate office) and Steves Door, Maurio failed.
We’re very sorry to hear about your experience and the issues you encountered during the replacement process. This is not the level of service we aim to provide. Your feedback is important, and we will be reviewing this situation internally to ensure it’s addressed and prevented moving forward. Thank you for taking the time to share your experience, and again, we sincerely apologize for the inconvenience you faced.
I've worked at Steve's & Sons for 6 years and have managed to move up in the company, they have given me great opportunities and have help me to advance in my career. They offer good benefits and 401k along with weekly attendance and referral bonuses.This is a good company to work.
Thank you for the wonderful five-star review! We’re grateful to have team members like you who grow with us and contribute so much. It’s great to hear that your hard work has led to new opportunities and career advancement. We’re glad you’ve had a positive experience with our benefits and programs, and we truly appreciate your dedication over the years.
Thank you for the five-star review! We’re proud to manufacture our doors here in the U.S. and appreciate your recognition. Your support means a lot to us!
I have a video call for a interview today or tomorrow!! im nervous But I know I will do my best i wanna work with a good company Steve's and sons
Thank you for the five-star review! We’re glad to hear you were excited about your interview. We hope it went well and appreciate your interest in joining Steve’s & Sons. Wishing you all the best in your career journey!
We’re sorry to hear you had a negative experience. We strive to provide a respectful and efficient environment for everyone, and we appreciate all feedback. If you’d like to share more details, we’re always open to listening and improving.
They download you fast, but it's almost by appointment.
Thank you for sharing your feedback. We’re glad to hear that the unloading process was quick for you. We do rely on scheduled appointments to keep everything running smoothly, but we appreciate your input and will continue working to improve the overall experience.
Thank you for the five-star review! We’re glad to hear you enjoy working here. We appreciate everything you do and are grateful to have you on the team!
Thank you for the five-star review! We’re glad to hear you had a good experience and appreciate you taking the time to share it.
i work there .Good Boss's I Love my job thank you all
Thank you so much for your kind words! We’re grateful to have dedicated team members like you, and we’re glad to hear you enjoy working here. We appreciate all that you do—thank you for being a valued part of our team!
This company has been instrumental in the growth of our city for the last 151 years--how cool is that?!
Thank you for the 5-star review! We’re proud to be part of the growth of our city over the past 151 years, and we appreciate you recognizing our contributions. It’s supporters like you who make our journey even more meaningful!
Good place to work, its a second chance company! Proud to work there!
Thank you for the 5-star review! We’re glad to hear you’re proud to work here and appreciate our second-chance opportunities. We value your dedication and are happy to have you as part of our team.
Took 5 hours to get loaded here they sent me to 3 different buildings! Don't be in a hurry here drivers
Thank you for sharing your feedback. We’re sorry to hear about the long wait and the inconvenience of being sent to multiple buildings. We understand how frustrating this can be, especially when on a tight schedule.
Since this review was posted several years ago, we’ve made improvements to our shipping and loading processes to help make the experience more efficient and organized for all drivers. We appreciate you bringing this to our attention.
Had A Interview With Anna That Went Great. They Offered Me A Position With The Company . I Am Excited.
Thank you for the 5-star review! We’re glad to hear your interview with Anna went well and that you were excited to join our team. We appreciate you sharing your experience and look forward to seeing your contributions with the company.
Gave me a job starting at 10$ a hr. lady's at front desk were so nice GO APPLY! Great second chance company for felonies. Drug Test Rqd. Can't wait to start tomorrow scheduled from. 5 -1 or 3 they said. REALLY WANT TO LEARN FORKLIFT WILL UPDATE:)
Thank you for the 5-star review! We’re glad to hear you had a positive experience with our hiring team and appreciated the opportunity to start your new role. We’re excited that you were eager to learn and grow with us, and we wish you the very best in your training and future with the company.
Horrible place to work! To many supervisors and not enough workers. They lie about benifits. Do not work here!!! After working my but off for company showing up on time daily! After 4 months i was still waiting my medical insurance i sighned up for the day i was hired. Turns out the human resources lady did not turn in my medical insurance on time so i was left with no medical benefits after completing 120 days!! Omg they left me very disappointed and my supervisor "moe" and especially the plant manager "Eva" never ever tried to help or even care. I feel the owner of this place should go undercover to see how poorly the supervisors are doing in the "crest plant in Lay up department. I am a great worker and unfortunately this company looses alot of good workers like me due to lack of proper procedures and lack of "moral" in the plant. Bad energy environment. Prolly the WORST company i have ever worked for!!! I hope the owner reads this and seriously looks into what happened to me and im sure many others
Thank you for sharing your feedback. We’re very sorry to hear about your experience and that there were delays with your benefits and frustrations with management. No employee should feel overlooked or unsupported, and we take concerns like these very seriously.
Since this review was posted several years ago, we’ve made updates to our HR procedures, benefits enrollment, and management training to ensure employees are properly supported, have access to their benefits on time, and work in a positive environment. We appreciate you taking the time to share your experience, as it helps us identify areas for improvement and make meaningful changes.
Terrible customer service... the MOst rude phone service ever. I m a local contractor and these people insist that I do business through HDepot HDepot is incapable of the simplest task of a custom order !! So much business down the drain !!
Thank you for sharing your feedback. We’re sorry to hear about your experience with our customer service and understand how frustrating it must have been to encounter difficulties with custom orders. Providing professional and helpful support is very important to us.
Since this review was posted several years ago, we’ve made improvements to our customer service processes and communication with contractors to better assist with custom orders. We appreciate you bringing this to our attention and hope future experiences are smoother.
Thank you for sharing your feedback. We appreciate you taking the time to apply and hope your experience with our hiring process was positive. We’re always looking for ways to improve and provide a smooth application experience for all candidates.
Thank you for your feedback. We’re sorry to hear about your experience with how our doors were stacked. Proper handling and stacking are important to us, and we have updated our training and procedures over the years to ensure better care and quality control. We appreciate you bringing this to our attention.
This place called me to set a interview but when i asked what the pay for a forklift operator they want to start a operators $10-$11hr. Way to low the average pay to start is $14.50hr not $10 or $11hr. I never worked as a forklift operator for that low of pay i was at $18.50 previous employer, they need to pay for experience i have 13years plus. This company Slaving operators for low pay. Well never work for them...
Thank you for sharing your feedback. We’re sorry to hear that our starting pay for forklift operators at the time did not meet your expectations or reflect your extensive experience. We strive to offer competitive compensation and recognize the value of experienced team members.
Since this review was posted several years ago, we regularly review and adjust our pay scales to remain competitive and to ensure fair compensation for experience and skills. We appreciate you bringing this concern to our attention.
Had to sand down top of french doors as product was uneven from the store (home depot). Fix your product before it s placed at stores.
Thank you for sharing your feedback. We’re sorry to hear that the French doors you purchased required additional work to meet your expectations. We take quality very seriously and are continually working to improve our products before they reach retail locations.
We appreciate you bringing this to our attention, as it helps us identify areas for improvement and provide a better experience for future customers.
Thank you for the 5-star review! We appreciate you taking the time to share your feedback and are glad to hear you had a positive experience.
Nice place to work, has implemented several changes in the past few years.
Thank you for the 5-star review! We’re glad to hear you enjoyed working here and noticed the positive changes we’ve implemented over the years. We appreciate you taking the time to share your experience and support our ongoing improvements.
Thank you for the 5-star review! We appreciate you taking the time to share your feedback from over the years. We're glad you had a positive experience and truly value your support.
Customer service ice is bad and whoever'is behind HR is very unprofessional
Thank you for sharing your feedback. We’re sorry to hear that your experience with our customer service and HR team was unsatisfactory. Professionalism and helpful support are very important to us, and we take concerns like these seriously.
Since this review was posted several years ago, we have made improvements to our HR processes and customer service training to ensure a more professional and responsive experience for everyone. We appreciate you bringing this to our attention.
Thank you for the 5-star review! We’re glad to hear you enjoyed working here and appreciated the environment. Your recommendation means a lot, and we’re grateful you took the time to share your experience.
Very rude shipper on the phone, lazy lumper, so so Lazy people!!!
Thank you for sharing your feedback. We’re sorry to hear about your experience with our shipping team. That is not the level of service we aim to provide, and we take concerns about professionalism and work ethic seriously.
Since this review was from several years ago, we’ve updated training and procedures to help ensure our team provides courteous, reliable, and efficient service. We appreciate you bringing this to our attention.
This is the worst company to work for!!!! First the job is extremely hard and unsafely many peoples get hurt very often because management forcing one person to finish a job that requires 3 peoples, there No AC or Heater inside and so uncomfortable to perform the job, Also quality control is very poor and the doors leaving the warehouse in bad conditions... the pay is way to low for the type of hard labor!! Why because the company hire anyone, for example someone gets out from prison today with 10 felonies and the same day the company hire them on the spot!! It s a bad Environment , workers stolen others lunch and there is always an argument
Thank you for sharing your feedback. We’re very sorry to hear that your experience with us was negative and that you felt unsafe or uncomfortable at work. Safety, fair treatment, and proper working conditions are very important to us, and we take concerns like these seriously.
Since this review is from several years ago, many of our policies, safety procedures, and quality-control processes have been updated to ensure a safer and more supportive work environment. We strive to hire qualified employees and provide training to maintain both safety and quality.
We appreciate you taking the time to bring these concerns to our attention and hope that any current or future employees experience the improvements we’ve implemented.
I work here and i love doing everything. I will have People come if they need work. Just kick back and do your job....
Thank you for the 5-star review! We’re glad to hear you enjoyed working here and appreciated the environment. Your recommendation means a lot, and we’re grateful you took the time to share your experience.
I currently am employed by Steves and Sons. I am a Framer, which means,"I frame doors." The Supervisors, and staff there expect, and require quality workmanship from all their employees. And, I believe it is produced. I recommend their doors, no matter what your preference may be. "We can do that!".
Thank you for the fantastic 5-star review! We truly appreciate you sharing your experience as a current employee at the time. It’s great to hear your pride in the craftsmanship and the commitment to quality across the team. Your recommendation means a lot, and we’re grateful for the work you put into every door.
Steve's and Sons should not be in business. They obviously do not care about the quality of their doors, because mine arrived with a very obvious defect. After having to deal with their nitwit CS Dept for two weeks, finally was transferred to the king of idiots Maurio. He promised the issue would be fixed, right away! 3 weeks later .....nothing. Had to call him again and here came the excuses, one after the other. Enough was enough we returned the door after 6 weeks and bought a new one. Even left a message for Floyd to discuss the issue, but to know ones surprise never called back. Do yourself a favor, DO NOT ORDER,BUY OR DEAL WITH STEVE AND SONS. Follow up: Comment was to contact CS?? Obviously whoever sent that never did read my comments. Why would I ever reach out to you guys? Seriously, you have my number, let's see if you have the guts to contact me
Thank you for taking the time to share this feedback. We’re very sorry to hear about the experience you had several years ago. No customer should feel ignored or misled, and we understand how frustrating it must have been to deal with delays and unresolved concerns.
While we can’t change what happened in the past, we have made significant improvements to our quality-control, communication, and customer service processes since then to prevent situations like this from occurring. Your comments highlight areas that needed attention, and we appreciate that you brought them forward.
Although we realize you may not wish to reach out again, our team is always available should you ever want to discuss the matter further or allow us the opportunity to review what occurred. Thank you again for your feedback.
Was treated with no respect or dignity what so ever. Refused to pay me for work completed.
Thank you for sharing this feedback. We’re very sorry to hear that you felt disrespected and that there were concerns about pay for work completed. No employee should ever feel that their dignity or efforts are overlooked.
Because this situation occurred several years ago, we can’t verify the details here, but we take any concern regarding treatment and compensation very seriously. Our payroll and management procedures have been updated since then to ensure clarity, proper documentation, and fair resolution of any issues that may arise.
We would appreciate the opportunity to review this further. If you’re open to it, please contact our HR department so we can look into what happened and provide any clarification or assistance possible.
Thank you again for bringing this to our attention.
Thank you for the 5-star review! We appreciate you taking the time to share your feedback from over the years. We're glad you had a positive experience and truly value your support.
Every single time we order a door from Steve & Sons we have massive issues. Doors that arrive weeks late and then damaged, unwillingness to rush a replacement door, simple unwillingness to provide anything resembling customer service. Plan on their estimated ship date to be off by at least several weeks. They will ALWAYS be late in our experience. WEEKS late. Sure, when it doesn't arrive damaged, its a decent product, but there are PLENTY of other great door companies out there that produce as good or better products with better customer service and reliability.
Thank you for taking the time to share this feedback. We’re very sorry to hear about the repeated issues you experienced with shipping delays and damaged deliveries five years ago. That is not the level of service we aim to provide, and we understand how frustrating it can be—especially when you’re trying to meet project timelines.
Since that time, we’ve made significant improvements to our logistics, packaging processes, and customer service communication to reduce delays and ensure replacement orders are handled more efficiently. While we can’t change your past experience, we truly appreciate you bringing these concerns to light.
If you ever decide to give us another opportunity, our team would be more than willing to assist and ensure a smoother process. Thank you again for your honest review.
Thank you for the 5-star review! We appreciate you sharing your experience, even from several years back. We're glad to hear you enjoyed working here, and we remain committed to providing a positive and supportive workplace for all our employees.
Thank you so much for the 5-star review! We truly appreciate you taking the time—especially looking back several years—to share such positive feedback. We're glad to hear you saw Steves & Sons as a great place to build a career, and we remain committed to creating that kind of environment for our team every day.
My son worked for them when he was hit by a drunk driver. Managers told him to sign a letter stating that he was giving his two week notice so he can be eligible for rehire. After physical therapy n recovery my son reapplied at Steves & Sons believing he was eligible for rehire. He was then told by the office staff that their records stated he walked out w out notice n was not eligible for rehire due to being fired. That the system can not be changed. He was manipulated n lied to.
Thank you for taking the time to share this feedback. Although this review is from several years ago, we are truly sorry to hear about what your son experienced after such a difficult situation. No employee should ever feel misled, especially during a time of recovery.
Because this concerns employment records from many years back, we unfortunately cannot verify the details here, but we would never want anyone to feel they were treated unfairly. Our policies and management procedures have been updated since that time to ensure clearer communication, proper documentation, and fair rehire evaluations.
We would appreciate the opportunity to review this more thoroughly and understand what happened. If you or your son are open to it, please reach out to our HR department directly so we can look into his file and offer any clarification or assistance possible.
Thank you again for bringing this to our attention.
