Starterre Reviews

We went there on a Saturday morning.

We're pretty free in the sense that we can see whatever cars we want.

When you choose a vehicle, you enter the building and ask reception for an appointment with someone from the dealership.

We were greeted by someone who listened to our needs. And who took into account all our parameters.

If you want to buy a car do not hesitate a second, go ahead. Serious helpful staff and in addition the cars are cheaper because it is an agent. I recommend it to everyone

The first time dates from 2 years and the last from May 2020 ... Still as disappointing in the follow-up and responsiveness ...

The sellers are ... nonexistent. One has the impression of disturbing them

Very good reception, very pro salesman, he does not try to sell you everything but lets you think while being good advice.

After spotting the car we liked, we contacted Starterre by mail. Reactivity at the top. Professional contact. Our advisor NG, has been more than professional, an irreproachable welcome from him and the entire team. Delivery made today, take control of the car and advice more than well. It's really nice to feel like a human being and not a number. We highly recommend.

Welcome, efficiency, simplicity, speed, real experts, from reception to delivery of the vehicle.

Super pro a lot of choice attractive price very warm welcome

Excellent hospitality, vehicle prices 0km unbeatable! In two appointments I left with my new car for 5000th less than at my usual dealers.
I will come back and buy my next car at home.
Only bemol sticker discrete starterre on the side of the trunk a little delicat to remove.
I recommend.

Welcome, relationship, setting, consideration, an authentic human adventure, without concession.

Top business & service!
Do not hesitate to work with Alexandra, smiling and dynamic.

Looking forward to working with you again.

Great team
Top efficiency

I bought a new vehicle. I did not find cheaper elsewhere at different dealerships. I was very well received in the various departments.

After a first disappointing experience (a seller obviously more objectified on the sale of credits than new cars ...), new (and last) disappointment with a proposal to buy a used vehicle not kept, a commercial approach border-line and a reception not very pro, too bad ...

Very happy with STARTERRE, from start to finish, the TOP site, the telephone and physical reception very good with coffee and cold drinks on the day of receipt of the vehicle, without forgetting the little goodies ... then even after delivery there remains reachable without worry. I will recommend to those around me without problem. Thank you to the whole Lyon team

An excellent commercial welcome at an ultra-competitive price and a guarantee that makes sense! One year after my purchase, Starterre was able to react and take charge of a breakdown that Mercedes refused to recognize (crankcase crack)! Starterre took over very elegantly and I can only congratulate and thank them for this exceptional gesture! My mother also bought her new vehicle from Starterre at an unbeatable price ...
I had already been able to meet the Director of the brand to tell him of my satisfaction, but this last event definitely won me loyalty and makes me proud to be a customer.

Very welcome from the entrance to the concession ... Thanks to switchboard all smile, which directs you quickly, and even offers you something to drink, and always with a smile ... Some say that it is the basis but having made several concessions this morning ... it is the best welcome I received, it is important to underline it.

We take care of you ... and the proposed offer is the same as on the net. Take-back value of old vehicle interesting for this type of dealer ... I recommend ...

Very nice home. They are very professional, I am happy to have done business with them.

There is a lot of choice and a little waiting because of the security measures
But they will call you back within 15 minutes if you leave a message for the hostess

Thank you to the whole team, very nice.
A special mention for Franck
F. Loisel

Welcome availability incredible choice and super attractive prices Third vehicle purchased from Starterre Perfect from the first appointment to delivery and all with a smile Thank you

Very pro business level VEHICLES impeccable PREPARATION nickel and affordable price for us the pros

A year ago a wide choice of cars, but they don't have everything. I did not find what I liked

home: very good.
Seller: very good.
Good consideration of customer expectations.
I recommend

horrible telephone reception ... 20 minutes of waiting for the spare parts service .... I called back and there no answer ... it rings in the void ... zero telephone service !!!

I ordered a vehicle at STARTERRE and I can say that I am very satisfied!
The commercial, Bastien, was very attentive and always available to answer my questions.
The vehicle has been delivered in accordance with the order and on time.
We always tend to complain and more rarely to express our satisfaction.
Well here I say: PERFECT!

Very good choice of car, attractive price, pleasant staff. Very good for selling but then to take back your vehicle then that is another story. Indecent proposal at 360 . Value for money (sale / trade-in) equal to that of a dealer.

Very good reception by the seller Martin FERRY during our visit.
Emilie who greeted us during the recovery of the vehicle was very pleasant and professional.
During the delivery, Sofiane explained everything we needed to know about the vehicle and listened to our questions

We are delighted with our purchase.

The starterre staff is very good and is listening to the client

Very professional staff for the sale and receipt of the vehicle. After that is another story. We have received the vehicle with a user manual in German and a USB key for the user manual in French. For the past 6 months, we have been asking for the paper notice in French.

Very welcome, smile, professionalism, great care. Time to take my welcome coffee, Sofiane comes to present my car to me, take the time to explain everything, offers me a ride to try my first automatic box .. the President of the Company is present in the middle of its teams ... Everything is excellent, and assuring on my choice of Starterre. I highly recommend

Welcomed like kings, very pleasant time spent at starterre, to acquire a new car and 30% saving

Received almost at the appointed meeting time. Very welcome. Interesting prices and attractive deadlines

Your opinion

"Hello, Rather very satisfied I am still awaiting the certificate of destruction for the conversion premium file but this is not related to Starterre Regards ***"

many choices, I was very well received by the salesperson, despite the world, he took the time to show me around the vehicles that interested me.

Customer service at the top!
From the first contact by email, to the delivery of the vehicle to the agency of St-Fons, through the information taken by phone, the customer is guided and accompanied in the best way.
The information given by mail and phone are precise and concise and the reception at the agency on the day of the recovery of the car is worthy of a VIP welcome, drinks offered on arrival, waiting (short) in the lounge area, quick paperwork and personal handling of the vehicle (with all the necessary explanations by taking the time), all in a nice setting!
We were thrilled by the Starterre experience from start to finish!
A quality of service 5 stars that should inspire many companies!
Last (small) detail, the new vehicle bought is perfectly in line with the specifications of the ad! We are delighted, thank you Starterre!

Purchase of new vehicle. Super fast and efficient and above all a seller who listens and takes the time to show us around the cars in order to be able to validate our choice. I recommend . And a plus for the little gift on delivery :)

It's like a dealership but with cars in stock and cheaper with a classy welcome

Saturday afternoon is armored and the waiting time is long but the teams are all very nice.
I recommend !

Kia Sportage purchase, delivery on time.
I especially appreciated the flawless customer experience.
We were well received, and after 9000km are satisfied with the vehicle.
Getting in touch, a few days after picking up the vehicle, to make sure everything was going well, top.
We will be back ... good luck and Thanks to Julien S.

Very satisfied with the service! The various contacts showed professionalism when purchasing my first vehicle. I leave with the desired vehicle and I highly recommend!

The advisor Martin was there to listen, and in the perspective of our purchase he brought us good advice. In the end we leave with the 2008 GT SUV that we wanted. I RECOMMEND STARTERRE and MARTIN.

The new car, the used car, the car, the car again, just the car, always the car .... in short, a large choice of cars .... remains to be found the right price....

Perfect commercial ...

Mechanical side it's hell to have someone on the phone.
We often wait more than 5 minutes ... Very complicated to take an appointment ..
I'm giving up...

Good opportunities for import vehicles but extremely weak recovery of the vehicle. We feel that it is really the sale that matters even if the sellers are friendly ... in short I found a better offer elsewhere.

Large selection of vehicles, the staff are competent and available

Perfect from the first contact until the delivery. All the employees are perfect and attentive. In short, a very nice company with employees who are looking for your satisfaction

New vehicles with good discounts and recent opportunities.
A large selection of cars to discover on site.
Pleasant space and good team.

beautiful car park, very beautiful expo interieur.Large choice

very well received people listening good problem on delivery, I was presented with the vehicle under the parking lot in the shade I did a test drive on the road, on the way back we parked in the same place on my way home I put the car in the garage two days later when I applied protective wax I noticed that there were black weights on the rear trunk (pearly white car) too bad! "

Visiting during the RV week, I was very well received by the vendors. They gave me good advice allowing me to refine my research for my future purchase of a van. The products presented were interesting. However, the signage should be improved to access the hangar concerned. Well done.

Takeover of my vehicle by Starterre.

Very satisfied with the service, the teams are good advice and very pleasant.
Special mention for the attention of the reception staff towards its customers. A great job!

Friendliness and competence. what more can be said ? Thanks to the whole team "

Courtesy of people
Cleanliness of the premises

Wide choice of recent vehicles, having little to drive, any style, high prices

Very warm welcome, competent salespeople and a huge choice in stock.

Quality service, well supported throughout the sale, quick and efficient feedback on questions. Perfect use of digital mechanics (email, sms, telephone, etc.), we feel a deep work to satisfy the customer. The car is very good, clean. Thank you to the whole team for your work

A big thank you again Sofiane for his kindness for the time he took to explain the operation of the new vehicle, who took the time to give us a tour with the delivery to take good control of the manual gearbox. Very pro very nice we are delighted. Thank you !

Thieves!!!! I was to estimate my vehicle and was offered a quarter of its value.

Hello,
I had 1 problem on my D-MAX to pass the low speed, I made 1 RDV with the workshop, already 1 contact / very positive tph, then the intervention was made in less than 30mn, the breakdown found and repaired, the invoice = 0, bravo to the workshop manager for this commercial gesture, and thank you again.

After researching the net and comparing with the WW dealer, I called your employee who made me an immediate offer on the same product and you can imagine the rest. I made an appointment for the afternoon to complete the order. I was very well received by your collaborator in your magnificent premises and warehouses. A smoothly managed affair Do not change anything !!!!! "

Purchase new vehicle. Very professional team, friendly, available. I recommend!

Left to visit vans, I had all the information I wanted.

Great choice of vehicles at all prices.
Shy welcome when the sellers are not very available they are in great demand ...

Following the purchase of a scenic4, I would like to congratulate all the staff of Staterre St Fons, for the welcome, the services, the service and the listening of their customers

The advisor, Mr *** followed the file very closely and accompanied us in all stages of the order until delivery. In addition we had a nice surprise, delivery was scheduled for December and we were contacted at the end of September for a delivery on October 8, which suited us well. We are happy with our purchase and this is not the first from starterre. Good continuation.

Super welcome
Very pleasant staff