StarTech.com, London, Ontario Reviews

Always prompt with parts I need. Treat me as a valued customer!

Great company and AMAZING customer service! Had a problem with a cable i purchased from Amazon by this company and when i ran into a problem with it and contacted them, they immediately solved my issue and replaced it.
But what made them stand out for me was that the customer service is wonderfully polite and patient. Also there are real humans you connect with very quickly.
Great Canadian company!

Hard to find cable adapters and other oddball computer parts with excellent service.

Wow! Talk about customer service!! SUPERB! I only give reviews when I feel a company deserves them (good or bad). And boy, was I pleased with Startech's customer/technical support service.... I bought one of their products and had an issue with it after a while. I called them up and the time they spent with me over the phone and online to help me with the issue I was having was incredible. The patience they had with me was much appreciated too. We had to do several calls but it all ultimately worked out and I have to say that StarchTech Canada stood up by their product. Very knowledgable and helpful staff. Thank you Stephan and Justin for all their help. They have amazing products and I definitely recommend them. Would buy again 100%.

Great friendly service from the phone to the counter to the front door service. Why havent I been shopping here before now.

false advertisement of spec for their monitor arm

Bought one of their monitor arms on newegg and it couldn't handle my 32inch 8kg monitor. even checked their own site for spec to confirm.

The spec for the arm was 9kg and 32inch, clearly a big fat lie because i tried it on my 27inch 5kg monitor to make sure its not me mishandling the arm, well it dropped onto my table without resistance. Epic fail

Then guess what, placed my smallest monitor, a 24inch 4kg monitor on it, just barely able to handle the weight with clear signs of drooping.

Epic fail product for premium price, higher than most arms out there.

Never buy from this company if they can't even get their specs sheets right on their own bloody site, or just outright lying in their advertisement.