Starhub Review

StarHub HQ, pleasant environment but expensive food court in my opinion; and carpark rate is priced high.

Had a bad experience dealing with a customer service officer who did not get back to me promptly on my request to check on my account. I waited for a week and still not response.

The food court in this building is awsome. The Malay store sells one of the best Nasi Ayam Penyet.

StarHub failed in all aspect! Do not deserve even a star.

Air-con food court for cozy meal. Nice coffee at a cafe.

I am here almost everyday. One of my favorite place in 2014.

YTF and Xiao Wan Mian in the food court is nice.

The worst. Had to pay $5 per month for caller ID (why is this basic service not included in the monthly plan even). Was not informed of a one time activation charge of $10.70. Dishonest company trying to cheat money off customers.

Starhub headquarters, Singapore's second largest telecommunications company

Spotty connection. Unhelpful staff and so many dishonest terms and condition for contracts. Would not recommend at all.

You'd be kept waiting for ages when it comes to moving premises. They'd push you back and forth between them and NetLink.

It takes 6 months and multiple phone calls to get a refund wrongly charge subscription fee. I won't recommend anyone to do business with this company.

Starhub customer service could have been much better. I called a number of times and they could not attend to my queries. Connection can also be a problem at times.

My family had been starhub customers since 2010, subscribing to cable TV, cable internet and 3 mobile lines. For the past 1 year, starhub is unable to resolve the issue with my cable TV which I am unable to view channel 5 and intermittent disconnection of the internet. It is very annoying that the customer service has been using the same method to resolve the problem and is obvious it not working. Goodbye Starhub, I will be cancelling all the plans with you in due time which I had just cancelled my cable TV.

Cost Starhub green. Cool offices with nice restaurants at ground floor. Came here to collect some items from StarHub telco office building

Our training was held there by experienced instructors. Spacious & comfortable environment.

Come to visit here to the staff canteen. Worth the price and taste

Nice Environment to work, good amenities and transport facilities

Customer service personnels are unprofessional, has poor understanding of product and straight out incompetent.

Clean Place ,Woe salad salad shop is a must visit place .

Well maintained building and clean. 1st floor has rocky masters and food hub with variety of foods.

Public food court with plenty if seating and good variety of stalls.

If you are using Singtel, you will have limited or no signal in this building

Staff canteen has delicious food. Great place for lunch.

Nice office reception and lobby. Cafeteria food is expensive

Transparency is part of Starhub s stated point of difference compared to disreputable cable companies. However, Starhub is not transparent and does not provide customer-focused care. My advice, shop elsewhere.

It's a short distance walk from the MRT station but no shelter and have to walk thru a dusty car park.
It is very far from the subway station but it is necessary to take the uncovered road and the dirt stop.

Food court Food is just average. I would prefer open air coffee shop anytime.

Visited food court for south Indian food ...food quality ok.price expensive and too noisy.

Have a wide range of foods, low price. Suitable for office lunch.

There's an aircon food court which you can get to chill during lunch time.

hiaz they not have proper info on office for coporate service . jus asking also the reception not very keen on helping personal account . it that so difficult

When you working at this building, there is no Mobile Signal of Singtel or M1 as well.

nice company, good office, some food place on ground floor

The foodcourt has a good variety. The building hosts Singapore's second telco -Starhub, but the network quality in the goods is terrible... There are a number of offices here...

HQ of Starhub. The second largest telecoms operator in Singapore.

Terrible connection, wifi keeps dropping even while standing right next to the router.

This is Starhub's corporate offices, don't expect any sales office where you can purchase their services. The building has a public access air-conditioned food court that is popular with the lunch crowd and food stalls close by 4pm on weekdays.

I use starhub. It's starhub building but I can't get full data signal at the foodcourt. Useless.

Starhub is one of the high rated telecom provider but when on connection ...the tower problem is an major issue . Idk why still then don't consider this ....here customers can ask queries about their products ...they not only provide telecom .also various dept ...do check at ubi starhub office for more details

I'm not sure it's just my luck or it's just StarHub has a terrible customer service. The phone helpline CSO don't seems to live up to basic customer service standards. I've had on several occasions been given the wrong information which lead to time wasted. And they don't keep to their promises of returning calls. Of late their fibre broadband has intermittent issues. They need to get act together before going into the clean energy business.

There's a food court in here that's opened to public. There are plenty of food selection. Note that they don't serve dinner time. If only there's a telecommunication retail outlet here.