Stanley chevrolet Review

Well Stanley Cheverlot still pissed off was there almost 3 hours nobody tried make nothing right with me just anything for ya all get more money its ridicous if you wanna sell a 15,000 dollar car with stuff wrong with it u should b responsible and according to other reviews I'm not the only unhappy customer. I have been here twice in 3 weeks you don't see something wrong with that?

this is our third car/truck that we bought from stanley. i believe that we are loyal customers. during the negotiations i was granted a bed cover for the truck. i then wanted to use1000 accessories discount on side steps. i have two small kids and a wife that is 4 9. this would help gor safety reasons. i was told that they used that on the cover. that wasnt in tge negotiations. i felt taken and used. i bought the truck, but will rethink coming back again

This was an amazing experience! I recommend anyone looking for a wonderful group of people to purchase a car from to come Tom Stanley Chevrolet! Ask for Tom Jennings!!!

I was very impressed with the service I received at Stanley Chevrolet! Justin Albea went above and beyond to ensure my vehicle was exactly what I wanted! Great job!

These guys are the real deal, easy to work with, no pressure to purchase and for the first time I didn't know more than the sales guy did. Great place!

Always pleasant. Loaner car was great. My problems were fixed.

Good service department and reasonable prices. In and out for an oil change in less than half an hour. That is unheard of today. My job is to visit dealers daily.

I am so impressed with Stanley Chevrolet. Jeremiah was so helpful and friendly. Everyone went out of their way to make it an easy and smooth process.

Kim Bell

I had a great experience. I felt like Trent (My salesman) was great and so was Mr. Patel. Both made me feel that they cared about my satisfaction about the car I purchased.

Sales department is good the service department tho sucks and they will screw you any chance and anyway they can.

used to work at a car auction delivered cars there did not buy a car there people seem to be very nice

I had brought my car in on March 13 to have my air bag sensor light checked as it had came on a couple days prior. They had to replace a part and said that I should nt have any further issues. My extended warranty didn t cover this so I had to pay over $400 for this fix. Two weeks later the sensor light came back on so I scheduled to have it looked at again. I received a call from the service department sometime later that day stating that the technician forgot to grease the harness and/or door during the prior time. I feel that this was initially done in a half ass manor and not completed satisfactory after forking out almost $500 to get the issues fixed. It s frustrating that I have to keep taking time out of my schedule when it should have been taken care of completely the first time.

Buyers beware!!! I was warned not to go to Stanleys but I didn't listen. They are friendly and very nice until you sign on the dotted line. What should be a happy occasion of a car purchase has turned into a nightmare. Great chevy suv, but not what I needed for work. I couldn't trade in my car, now i have 2 payments. I was told sales tax was taken care of, yes it was financed which made my payments higher. I could of paid this up front. The suv is way too fancy for my work truck. Now I'm stuck, since I signed for a 70 month loan which is ridiculous. Im disappointed with myself for not listening to several folks who told me to stay clear of Stanleys. Jessica Brooks

Really nice staff, and they were very helpful in finding correct answers to my questions. Jeremiah was very helpful in helping me find the right vehicle. The sales manager and finance manager were also very helpful and were low pressure with the sales process. I would certainly recommend Stanley Chevrolet for your next new or used vehicle purchase.

My sales guy Dave R. was awesome. Very easy process and I actually Enjoyed the non harassment of the whole experience. This is my second traverse I ve bought from Stanley in McCordsville within 9 years.

I wanted to lower my monthly car payment and get into a more practical vehicle. When i came into the showroom, Trent Morgan was such a tremendous help in educating me on my options and showing me different vehicles. Everyone at the dealership really made me feel at home. When I decided the 2018 Mailbu was the car I wanted, Ajesh, the sales manager was aggressive in making it happen for me! The final process was flawless and Chuck in finance was very thorough and informative. I am a previous Bill Estes customer but now since dealing w Stanley Chevrolet in McCordsville, I can't imagine buying or leasing elsewhere.

Very fast transaction; not a lot of catechizing was required to make the deal happen. I felt that I had the bottom line price quoted to me prior to leaving the dealership.

The staff are very friendly and helpful. Repairs to my Equinox were made quickly and as promised.

Credit amnesty definition is an offer to ignore a person s bad credit. However when I applied for this during their dime down credit amnesty special I was told they couldn't do anything to help me get into a vehicle because I quote " your credit score is too low and keeping you from getting anything". How does that work? You offer something and deny me based on exactly what you say you will ignore. That is false advertising. I make $2500/mth which is WELL over your requires amount to qualify. While the sales associate I talked to was very polite I don't appreciate false advertisements just to have my credit ran, which is obviously not so great in the first place, just to have another hard inquiry on it to bring it down even more if you would be honest and say you do not really ignore ones credit.

Everyone in the maintenance dept smiles and there to help keep your vehicle in great condition.

Great service. Friendly, treat you like you're a person and not a bank account.

I enjoy the quick service I receive when I have my car serviced at Stanley Chevrolet. It feels good not having to wait an extended amount of time. The staff is extremely courteous and friendly which makes for a pleasant experience. However, the best part of my experience is Stanley's warm inviting atmosphere in the waiting area! It's very neat and clean, with nice comfortable chairs, two TV's, and separate a playroom area. When you walk in an aroma of fresh hot coffee & popcorn fill the air. I always bring my daughter with me and she especially enjoys the popcorn, but yesterday we had a special sweet treat; McCordsville's famous Tim's Donuts! With comforts like these, who would want to go anywhere else! Thank you so very much Stanley Chevrolet! :)

I believe they were short handed. But didn't show it. My appointment was for 915am and I was leaving at 917am. I did show up early. When time is limited. It was great to get in and out. Bravo

Have been twice to service car. THE MOST UNFRIENDLY STAFF. I called about staff they told me a Stanley would call me. I waited a month NO CALL. I called again told them the problem. And told them I will take my car somewhere else. Told them I was done with this dealer. I thought a family owned place would be a good experience. I was wrong. They said Stanley would call several weeks later they called. I told them I was done so I didn't answer. THE WORST DEALERSHIP I HAVE EVER BEEN TO IN 50 YEARS.

Stay away! Bait and switch tactics. Drove over and hour when they said the car we wanted was available and once there was told it had sold a few days before.

Their service dept. basically lied to us claiming a blower motor needed replaced (to the tune of OVER $600) when in fact it was another part causing the motor not to work. We called them out on it, they said "we always change out that part while we're in there. It could go bad in a week" It would have been nice if they would have been honest in the first place...we won't be going back for service or for anything else. Very disappointed...

Trent was great
Ajesh was great. $1k for my trade was not so great.

My husband and I were very impressed with the professionalism, personable, and kindness. After a dissapointing experience at Hare Chevrolet, Stanley was very helpful and thourogh and got us approved for a brand new car! Would definitely recommend Stanley Chevrolet.

Mr Bill Cecil is the best. He explains everything and work to make sure you are completely happy. He is very patient and attentive. Great folks at Stanley.

I LOVE your service department! Always friendly, quick and completely honest and trustworthy! Everyone is so nice and friendly! Used to hate going to dealerships for service but love your dept!!!

I calked in and made an appointment for Saturday at 12:00, but when I arrived for my appointment it was never pit into the computer.

The gentleman handling the appointments for that day squeezed me in anyway getting my car taken care of.

I have always been treated like royalty here, which is why i have bought my cars from Stanley Chevrolet.

They did a great job helping us find the kind of we wanted

Judy was very helpful when she initially contacted me, which made me consider trading in early (probably would not have if she hadn't called). Kaleb was great with follow through after Judy had gone home for the day. Upon arriving at the dealership, Neal was great to work with. He and Ajesh stayed late to get the deal done. I am 100% impressed with the professionalism and teamwork at Stanley Chevrolet.

Great service. Friendly people, couldn't ask for better. Every visit with my car he's been wonderful. Everyone makes you feel so welcomed.

I PURCHASED MY SECOND VEHICLE THIS YEAR FROM THIS DEALERSHIP, HANDS DOWN THE BEST. CHUCK, AJEESH, AND CORY AND ALL OTHER STAFF, WERE AMAZING. I GOT THE BEST DEAL FOR ME, AND I'M TRULY HAPPY WITH MY PURCHASE. DON'T SECOND GUESS THIS PLACE!! BUY HERE!!

Superb service by a professional team. Thanks guys.

Always easy to deal with. Efficient and reasonably priced service! Why go anywhere else?

Convenient location and work completed in timely manner.

Stanley Chevrolet is the best in the biz. From the time I walked in the door, I was taken care of and treated extremely well. Their staff was easy to talk to and very informative. I met both the owner and GM and they were both affable and unassuming. The 2019 Chevy Silverado High Country is extremely spacious, like a Tahoe with a bed. Lots of power, an absolute pleasure to drive. I'll continue to give my business to Stanley Chevrolet.

they was there two make exsperinc. . very nice they took the time tw. make shur all way grate.

This is an amazing business! Ignore any reviews that have been turned in over the last couple of months - they are simply emotional reactions to the media narrarative that wearing masks somehow makes you a better business when it has actually been shown to be very unhealthy for employees to wear them all the time. I have not been to Stanley Chevrolet personally, but I voice my support for this business and hope that they thrive beyond their wildest imagination! Thank you for not giving in to the false pressure and giving your staff the freedoms granted to us in the Constitution!

The staff at Stanley Chevrolet Is always outstanding.

Sorry this review is so late but I had such a great experience I couldn t let anymore time go by without letting everyone know about our amazing car buying experience with a truly family owned company! We went to Stanley at the end of February not expecting to even get approved. We had just left Hubler and had a terrible experience of sitting there for hours with terrible customer service and turns out they didn t even run our credit. When we came to Stanley, Ryan Rummell told us he was not going to let us leave empty handed. They gave the kids doughnuts, popcorn and juice and even had a tv and games for them. They bent over backwards for us and we drove away in a 2020 Chevy Malibu! I can t say enough good things about this place, but I was not surprised that my kids, till this day can t stop talking about the car place they love. Everyone was so nice and accommodating and made sure my family was comfortable. Thank you so much to my new Stanley Chevrolet family!!!

Service is great and the people are awesome, especially the detailers!

Workers provide a lot of knowledge ,Friendly , and helpful

Have dealt with Stanley for years. Have always been very pleased with their service and personnel.

Dropped a vehicle off the night before it scheduled to be worked on told them that I needed it back Friday evening. Next day no phone call. Day after still no phone call my noon. Called and was told that they were working on it as he speaks. Should have an answer in a hr or two. Three hrs later in showed up and was told that the tech got pulled off of it to get another vehicle in that was there before mine. Ok.. but still no diag after two days being there. Took vehicle and will take it or my other ones there agian.

Just checking out my next car for my wife. Malibu!!!!

Hey my name is Toryon and I recently was shopping for a car broke down mine broke down I met, Bill Cecil and Ryan who handles paper work and we worked out a great deal for my car!!! I highly recommend Stanley Chevrolet to any Indianapolis Indiana people interested in car dealership and these employees!!

From start to finish, I thoroughly enjoying working with the folks at Stanley Chevrolet! I purchased a pre-owned 2015 Honda Odyssey Touring Elite that needed a minor fix to make it a top-notch vehicle, and they took care of everything! Doug Callahan was my salesman, and I highly recommend him if you re looking to buy a new/used Chevy, or if you re lucky enough to find your sought-after other make vehicle on Stanley s lot! Doug is a super-friendly, no pressure guy who helped make my car buying experience an enjoyable one! Thanks!!

the best dealership I've ever been in. very helpful staff. and what I liked most when I first went there looking for a truck, they don't bother you while your looking. they have a lifelong customer here

I had a wonderful experience with Bill Cecil and I would highly recommend Stanley Chevrolet to anyone.

First time stopping in here and I have to say I was impressed. Trent was very friendly and polite, and he went out of his way to help me. Sales Manager was very friendly and worked really hard to help me. Stop in and see Trent he will take care of you.

Walked in to look at a used Cadillac SRX they have two advertised. Unfortunately both were being driven by the owners wives. Both the sales people didn't seemed concerned. Said they could have them back by early next week. Neither one of them asked my name or again seemed concerned when I said I would go to Tom Wood Honda in Anderson. No way to run a business. Go elsewhere.

Have only had experience with the service department. But they suck. They lied to me about a repair that they said I needed, but didn't. Luckily I didn't pay them the outrageous amount they wanted to "fix" it. It definitely pays to drive to Indy.

Mgr lied to step mother and i just tried to get a vehicle and was turned away i work and yes credit is good not excellent but mgr said they help all credit types. Trucks here was in bad shape

I applied online. I got a text message and a phone call within minutes wanting me to come in... I came in and after a short period of time I was walking away in my Brand new car!! Jason H is the man!!!

Went in for the dime down event and found out it was a lie. I make 350 a week and brought in pay stubs. I told the guy I was wanting to test drive a car and the first words out of his mouth was if I was going to make a down payment. The motto is "its a crime to pay more than a dime. Bring home $350 a week get $30,000 of credit amnesty." I got denied because I didn't have any credit. And I was denied the chance to even test drive the car. I find false advertising very aggravating!

Went to Stanley Chevrolet looking for a nice used truck no one came out to help me for a while when they did come out they did not give me good customer service and acted as if they didn't want to help me at all. In fact he did not help me at all he got back in his cart and started to drive off I guess he thought I couldn't afford anything else.

Check this dealership out, l think they will give you the best deal on your next ride.

Bill Cecil is a great salesperson. He is honest and he listen and understand what you're looking for in a car. He goes above and beyond to help you find the vehicle that is comfortable for you.

Ajesh handle the finances. He is great and trust me, if you see a vehicle you would like to purchase, he will make it happen. He does not try to sale you a vehicle that you're interested in or try to get you to purchase something else. If you see something you like and wish to purchase, he will make it happen for you.

My first vehicle was a lease and this time I am buying from Stanley. Both Bill & Ajesh is true and honest when helping you find and purchase a vehicle. They do not pressure you at all. It is hard to find good sales people and finance people to be honest. I will most definitely recommend my family and/or friends to stop by and see both Bill and Ajesh.

Squeezed me into their busy schedule...and then delivered the car back to me at my workplace!!

Del was very good about explaining everything that needed to be done to my car to fix it.

My experience at Stanley Chevrolet was very positive! Jason was patient, helpful and knowledgeable! The process went beautifully! I left with a fantastic new Equinox! This is my third experience with this dealership and I will be back!

I feel everyone went above and beyond expectations to help me out!

Very pleased with my experience at Stanley Chevrolet today. Would highly recommend.

It was like it should have been I called , made an appointment , went in they done the work I payed and went home.

I recently had my vehicle vandalized. I am not from Indy and really did not know a reputable place to go. I remember seeing Stanley Chevrolet one day when I was wondering about. I headed over to the service center in a complete panic. There I met Jennifer in service (and the nice blonde lady) and they comforted me. They were the sweetest ladies and made my experience all that I hoped it to be. Jennifer called to check on me and kept me up to date on the status of my repair all along the way. I was given a courtesy vehicle to use until my car was done. I had a co-worker ask about how I liked Stanley as he was in the market. He's going to check them out first. I will also re-visit Stanley this fall when I'm back in the market. All thanks to the great customer service I received. It really does go a long way. Kudos to you ladies. Thanks for making me feel special.

Went for scheduled service we were told didn't need it very honest and straightforward have been customers for 5 years always great service and good deals on the vehicles we have purchased

Kylie always does an excellent job with writing up the Service Order and following up with me as soon as my Vehicle is complete.

Lied to my mom about helping everyone but I was denied vehicle by myself

Terrible customer service. They also lie about what your car needs to be repaired. Took a car in they fixed it, then the next day after i took it home and tried to start it the battery needed to be replaced because a part of it was dead... suspicious that it worked fine the day before then over night the battery goes out. Had to buy a brand new battery! Extremely suspicious since the battery was completly fine before i took it into be serviced! Also very rude employees in the service department.