The company's website was easy to navigate and had...
The company's website was easy to navigate and had a clean design. It provided clear information about their products and services. However, I found their customer service to be lacking. When I reached out with inquiries regarding pricing and installation, it took them a long time to respond, and the information provided was not very helpful. Additionally, their prices were on the higher side compared to other companies in the same industry. On the positive side, the quality of their staircases was decent, but nothing extraordinary. The installation process was smooth, and the final product looked good in my home. Overall, my experience with Stairs, llc was average. I would have appreciated better customer service and more competitive pricing.
