Nothing but caos.. takes almost until 5:50 to get an assignment very unorganized they hire and fire the wrong people entirely too much animosity going on with the employees benefits suck ass you have to work there for years to even see something you worked for ... this places just needs to be shut down the state is always there you was to think that this place is so ethical because it's Religious practices but hell naww ... Lol
I had a great experience staying at St. Mary's. I was there for a little over a month for rehabilitation after a car accident and I could definitely say that this place helped me to get back to my normal life. Thanks to Nursing and PT Departments for providing outstanding care and getting me walking again. I will be forever grateful.
Very smelly place! The smell of urine owns this place. They have very bad staffing. Once Jackie left they hired the most inexperienced scheduler ever. It caused so much turmoil that practically all temps work there now. Some of the staff was so childish, they wanted to be the boss due to being in a clique with the administration team. The woman Rebecca use to change people hours to accommodate her friends. She would start stuff around the job and have the women upset. They make people on hospice get up instead of keeping them comfortable. Ive witnessed Brandi leaving meds out overnight, which meant someone didn't get their medicine. One dementia client sugar use to be 17 and 23, which is scary. When they are tired of attending to certain clients they ship them over to the healthcare side. This is the worst place to live and/or work. That is why their turnover rate is at an all time high.
Totally a five star nursing home. Great staff, delicious food and beautiful environment.
The room was filthy. There was garbage on the floor the day we arrived, and was there the day we left. There was a spot of blood on the floor that was there for two weeks. The room was spot swept and never mopped. Garbage cans remain full for two days. (Photo attached)
my mother s legs were to be elevated to improve circulation, but most of the time or hang dependent in a wheelchair.
My mother had a grade 3 decubitus ulcer on her tailbone. We requested a recliner to minimize the pressure to her coccyx and were told that one would be given, but one never was.
After seeing the vascular surgeon, one of the nurses rewrapped her foot so poorly that the bandages fell off.
My mother was wearing lymphedema wraps on her left leg. Once the nurse unwrapped her leg and threw away the (personally owned and expensive ) lymphedema wrap. When my mother told them not to they did it anyway.
frequently, when my mother needed something, she was often told I ll be right back to fix it in the staff never return. It seemed like a way to placate the patient. Once my mother told a nurse while I was there, at 1:30 PM, that she had received her insulin. The nurse said I ll be right back with it, and did not return until 9:30 PM.
My mother was asked to sign a bunch of papers, without any family supervision, or ability to review what she was signing.
One day an incompetent nurse used a lymphedema wrap and wrapped it so tightly around my mother s leg that it occluded the circulation and decreased girth of the calf by 50%, developing intractable ischemic leg and foot pain for several days. (Photo attached)
towards the end of her stay, my mother asked for water for two days. The nurse said she would bring some, but never returned with any water. My mother had one cup of water in two days. She was eventually readmitted to the hospital with creatinine levels that jumped to 3.5 due to dehydration.
Nurse call buttons all went out in the entire building. Brought everyone a little desk top kindergarten bell. once she rang it for two hours until the nurse came to take her to the bathroom.
Toilet overflowed in her bathroom, and ran halfway across the room, consuming the roommates area, and stopped at the curtain at my mother s area. I personally witnessed the janitor swap up the toilet water with a dirty black mop, and never came back to reclean, or sanitize the area with any disinfectant.
After a nurse wrapped her foot so tight, she had excruciating pain all night and the nurse refused to give a call to the doctor for pain medication. I had to get involved. Once I got involved, a nurse called the doctor and got an order for pain meds. However, she screwed up entering the information into the dispensing machine by typing my mother s name incorrectly. Then, after several tortuous conversations and obfuscating answers to my questions as to why she hadn t called the doctor back yet (over a two hour period of time) the nurse lied and stated that she called the doctor again to get a new code, but the doctor had no idea that the nurse refused to call the doctor again and to get a new access code. I know this because I spoke with the doctor the next day, and he stated he never received the second follow-up phone call. My mother had to wait until the next morning when the nurses felt like calling the doctor again to get pain meds.
Heating system went out for 24 hours.
Although a few people were very friendly they are understaffed and due to that its not very clean. Also residents info is not secure which is a hippa violation. I would not recommend unless changes are made to accommodate the # of residents.
Great place to stay if Hospital says you need to go somewhere for therapy. Staff were wonderful.
My mom moved here at 18 months ago... She never liked it, always said food was terrible...I finally went to the dining room with her tonight and let me tell you I cried. These poor people who worked hard and ,long some raising families getting treated like this .....it is a disgrace and disgusting... Dinner is cold and if they complain it gets microwave .... Juices are water down..Hot dogs should be all beef and they are not...not cooked all the way ...ice cream was so hard they couldn't spoon it out... coffee gross.. ketchup packets dressing in packets... I have seen bugs .. rooms not clean .,, Can't remember last time vacuum was run...... but I must say 80% of staff where my mom is are wonderful.. I need to get my mom out of here ...The elderly do not deserve this so someone can profit from them...
I waited 2 hrs before someone would help me go to the bathroom. Most of the time it was only an hour.
PT was great and helped me.
My wounds on my legs got worse and worse because my bandages only got changed once.
I finally left after being there 4 days because it was detrimental to my health.
I feel like because I m a Medicare patient I was treated poorly.
One night I was told when I had to go to bed so the aide could leave on time.
The food is awful. The coffee tasted like dishwater.
Please don t send a loved one here.
One of the best rehab centers in Lansdale. CLinical Care Teams are focused on implementing new care programs to facilitate your recovery and improve your well-being.
I work there as a security officer. Staff is nice and the people that live there are friendly. I really enjoy my job.
This is the 4th time my mother has been here after the hospital and she likes it here which is why she keeps choosing to come back. She likes the physical therapists very much and the caring attitude of the rest of the staff.
My aunt stayed at this facility for 2 weeks and made a lot of progress with PT/OT team. I will recommend this facility to everyone.
I would not send my grandparents or mother there because the nurses steal the narcs they come to work high off drugs I no one nurse there now who gets high an come to work high I would reconsider this as a choice
One of the worts place to work. Very poor management.
Also there is a director or housekeeping by the name of Mark Williams he is the worst! He treats his employees like they re beneath him and pays his friends extra on the side. Also he s definitely on drugs and I m talking coke. His teeth are like a crackheads and he s always sniffing like he s feening. He s high every couple of days so he s all over the damn place. They don t drug test so the majority of workers there are doing some type of drug and he know it that s why he treats his employees like flunkies.
Do not place your loved one in this home. Although there is a Catholic presence with regular Masses it is not run by a staff with Christian values.This facility has been diminishing in care for years. It was sold by the Archdiocese and the new ownership does not treat the residents as a priority. Most of the staff shows little interest in the residents. The cleaning is terrible. The food is awful. Carly is the only activity person who actually engages with the residents and genuinely shows an interest. The others, especially the man in-charge are rude, cold, and distance themselves from the patients by watching television or gathering in huddles in various locations in halls while the patients fend for themselves.
center.smmrehab.org
