I personally know many of the staff. They are all hard workers. The things they have to deal with here are just not in our capacity. The campus is beautiful and the architecture is great. This place will be around for a long time helping Richmond with less fortunate individuals.
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Great work for children and people with special needs... if there are no other options left. However there is a serious problem with transphobia within, not all mind you, but a handful of staff members and social workers. Refused to use proper pronouns and constantly misgendering. So it's okay to be a little different and receive services, however if you are trans be weary of who you speak to about it, you may or may not be subjected to emotional abuse. I've also witnessed staff taking food from the pantry when it is supposed to be for clients in need. It's a service with good intentions but they struggle to keep bias and sketchy behavior out of the business. It is a religious based organization, so be very careful if you choose to go to them for help.
Outstanding organization doing great work for children. Caring staff members who understand the needs of the children and clients. The Culinary Dept. also serves excellent nutritious meals way above and beyond any other school menu in the state. No child goes hungry at the Villa.