St. Joeseph's Health Centre Review

I seldom write reviews, but I must express my gratitude to St. Joseph s. I was brought to St Joseph s hospital via Ambulance half unconscious. After i was awake, i was already in a room and was given treatments and tests. I am truly grateful for all of the helpful and friendly staffs and doctors who works there. The doctor i saw listens to my concerns and took the time to explain. I am very much appreciative. Thank you.

One of the worst hospitals I have ever delt with. They lost my mom in the system; took us 3 1/2 hours to locate her, they gave away her booked room, and lost her all her clothing. Absolutely pathetic!!! As a health care professional myself, I have never been so disappointed in the system.

unless you have a cancer and they can make money on you,they are not interested to help you, do not even bother to come, you will not be even examined. particularly urology, this this first what you will hear - you do not have a cancer. another words come back when you have one.

hey.....i am pregnant and i havenot any insurence because i am international student...can any body tell me the cost of delievry in this hospital

If I could rate ZERO, I would. After waiting over 3 hours, and watching people who came an hour after I did, still was waiting. Ended up leaving. This was the night shift, from 1 to 4am in ER. They were more concerned with socializing and flirting with each other, than actually pushing the tempo to how fast and serious they give care to people

Came in Er yesterday morning around 10.30 coz I have a Rectal Abscess and it was swollen really big. The triage nurse was very rude. When she called my number and I went to the desk she asked me what my problem was, when I started telling her she stopped me and rudely said " Make it short ok. I don't need to know all ur problems leave that for them inside. Tell it to them." So I simply told her I have a Cyst and its swollen. She gave me some papers and told me to follow the blue line to C. When I got up from the desk I turned bk to look at her and both Triage nurses had their cell phones in their hands. I guess they get paid to be rude and play with their phones. I did what she said and within 10 mins the doctor saw me. He said the Cyst was really bad and that he was goin to get a room to cut and drain it and then he'll recommend me to someone who can fix it. He made me change into 2 gowns and left . After he left on of the volunteers came and told me to put my regular clothes bk on. Then he took me to a waiting area to get registered. After I was registered another nurse called me to another waiting area. I'm a seizure patient also and I take seizure medicine 2 times a day. I took it in the morning with some apple juice coz I kno I'm not supposed to eat if they r goin to do surgery. I sat in that waiting area from 11.30am until 7pm without eating or drinking anything. 2 times I asked the doctor if any bed was available and he said no. He was jus sitting at the desk laughing and talking with the other nurses. I was so hungry and in alot of pain. I asked the doctor again if I can eat anything and he said no. I told him I have to take my seizure medicine and what should I do coz I have to eat something before taking it. He looked so irritated at me like I was bothering him. He said jus take the medicine with water and wait coz he might not do the surgery and maybe another doctor will. I took the medicine with water and after a few minutes I vomited it out. I continued waiting. Many times the waiting area got empty and filled up again. And I was still waiting. Around 5.30pm I started coughing and I guess from sitting and coughing I put pressure on my butt and the Cyst burst messing up my underwear and pants. I went bk to the desk but the doctor wasn't there so I told the nurse that the cyst had burst and what should I do. He asked me my name and looked it up on the computer and then told me to continue waiting so the doctor can look at it. He didn't even offer me some wet wipes to clean myself. And the stuff that comes out is alot and it stinks really bad. So I just went to the washroom and tried to clean myself with some wet paper towels. I went bk and waited until 7pm when no one still didn't call me I left. I came to that hospital because the last time I was there which was in 2012 the nurses and doctors were very helpful and caring. I guess alot has changed from then to now. I will never go bk there and won't let my family members go bk. If the nurses and doctors don't want to work then y are they there. If they just want to sit and play on there phones then they should stay at home. U guys really suck.

Had an amazing experience at the birthing ward- all the staff was great and kind, delivery was flawless and the facilities amazing! 5/5 would recommend

This place is horrible, the service I got was shocking. We ended up at Sick Kids within 5 hours after leaving the emergency room and was told it was a virus. My child had an infection and the doctor missed it after telling me my child ears and lungs are clear. Sick kids told me you can see the redness in the ears and my child's mouth to which the doctor did not look in my child's mouth. I went in with a child with a fever, pulling on the ears and a nose bleed and medication for an infection from my family doctor 5 days previous and the doctor I saw in emergency undermined my family doctor's expertise and suggested antibiotics cannot cure a virus.I contacted the team who looks at patient complaints and have yet to hear back. I WOULD NOT RECOMMEND THIS PLACE UNLESS YOU HAVE AN EARLY DEATH WISH!

I received the highest possible standard of care in the CCU. My thanks go to the whole team.

Ended up in ER at the same time as my 87 year grandmother for unrelated things. I received care, albeit a bit fast in terms of information in the end from the ER Doctor for myself; I was still happy with the care I received. Grandmother was moved out of ER and still receiving great care. They immediate diagnosed what two other hospitals in 5 days could not. Very pleased. They are attentive and the different doctors inch led gave all visited. The speech language pathologist, and dietician, Diabetics doctor and general Doctor, the heart specialist and technicians. Very effective and helpful.

Like all Ontario hospitals ... some things are great some not.

All stuff is sooo helpful and kind except one lady in ER. Every time I visited this hospital i welcomed with acknowladge and help. Thanks for every one in ER and Just for kids clinic...

For my first visit to St Joseph Health Centre I found everyone that came into contact with was ever friendly and helpful and acted professional in every way possible. I have to back for surgery this coming Monday. I am looking forward to my next visit & stay in the hospital

PREGNANT WOMEN BEWARE

I recently had the most terrible experience at your hospital. I am supposed to be birthing my child at this hospital and I cannot believe I was getting turned away. All because my doctor recently got blood work back that I had high thyroid levels so she emailed me a requisition to get blood work done at St.Jospephs. I had no access to a printer and I showed up at the hospital because I had an ultrasound appointment the same day. I explained it to reception she said I would have to leave to get the requisition printed. I explained to her that I had an appointment, I received a letter in the mail and that my doctor just found these results and needed me to get additional blood work. When you are expecting a child everyday counts for something. I can just put off my appointment and try and reschedule for a couple of weeks later, it just doesn t work that way. I was shocked that she wouldn t try to find a solution for me so I could continue and get the information my doctor was requesting. After I asked to speak to a manager a coworker stepped in and they told me they don t have a printer. Then she said maybe I could get the doctors office to fax it over, only after intervention from someone else did I get a solution. At this point I wanted to leave because I was in tears and I was just told to leave. As the health of my unborn child is the most important thing to me I stayed for my appointment. The lady directed me to the wrong place then I almost missed my appointment until the people in the lab told me I had to go somewhere else.

I think that your reception staff needs to have more training and more sympathy towards sick or people who are trying to follow their doctors orders. I do not think any person who comes into the hospital where our tax dollars go asking for help should be shut out and told to leave.

I am strongly affected by this and considering going to a different hospital to give birth also letting my friends expecting or in the future to avoid this hospital at all costs.

So inefficient, so slow, now I know why people say that you come here to die

We came to emergency. Still here for more than 10 hours. Service is awfulawful, no available specialist in hours. No air conditioning in waiting room. We didn't have even a chair to sit down, waiting area was full of people, we were standing at the door , asking for pill which was brought after complain . Bad experience, definitely!!! They need more staff!!!

Nursing staff treated my mom well. Wait times are ridiculous.

The ER was like Sodom & Gomorrah in the combined midst of a hurricane and earthquake while the cauldrons of hell were bubbling underneath; Hades himself beckoning those fortunate few to join him in more pleasant environs.

Grossly overcrowded, under cleaned/maintained and just a general air of complete organised chaos in its purest form. This sad excuse for a bastion of rejuvenation desperately needs to be razed and rebuilt for the remaining sanity of any and all who cross through its creaky gates of hell.

Two stars mainly for the tireless efforts of anyone heroic enough to practice the demented form of medicine within these cramped confines of confusion and despair. Time to coldcall the Munk family and rouse up some shekels for the sake of human dignity everywhere.

To end on a positive note went in on a Friday at 8am and ZERO people in ER waiting room!

Good luck, Joe!

This hospital is boiling hot and I can t even breathe I have a fever and it s so hot in here I need to go outside. Been here for 6 hours and no results back yet

My favourite hospital in the GTA. I've had a couple of trips to the emergency room here and the wait is always suprisingly short.

The staff is always helpful, respectful and efficient.

The facility, although older in some areas, is clean and well kept. They are in the process of renovating some areas of the hospital to further improve the space.

Overall, I've had an excellent experience with St. Josephs in various departments. The services I have received from the staff here has been nothing short of incredible! Thank you to the nurses, doctors and all the other employees here who have worked so hard to provide an excellent experience to all the paitients here.

I have to say that this hospital is wonderful. The hospital is very clean and well organized. The volunteers at St Joseph's Hospital are very helpful and even show you how to get to a certain department. They treated me and my husband kindly and the ER department is wonderful I was there for 5 hours and I couldn't believe that but it's true and the nurses are wonderful, helpful, and attend to all your needs and even during this COVID-19 outbreak they handled this situation the best I have seen.

Never had a problem with service or caregivers in my entire 60 years, when the need arrived. Yes, things are and have changed, however so has the respect and demands of the public... Basically within all profession's.

Wait time was not long at all and every single employee I spoke with was sympathetic and very understanding of my concerns and needs.

I have come to Emerg two times. The 1st time complete disaster and we walked out cause the doctor did not care my partner was feel worse and he would not even show his face. The second was only because they have the medical records as we did not want the same experiance. It started the same was the sencond time we waited 4 hours to see the doctor. This time the experience was not the greatest but the on call doctor was good once he came to see us. Because do this I will say they changed my mind a bit.

Worst place ever, been couple of times and wait more than 5 hours to be taken care, triage nurses are rude, they told one time that came with a big pain that they don t see the reason of an emergency , one of a big reason to become a healthcare profesional is compassion and love to work, but no the right place for that, no even ethic to approach a patient in that way.
Finally went to trillium and they totally did they right job,

"Fantastic hospital, facilities, location and staff!"

St. Joseph s hospital is severely underfunded, understaffed and it s a chaotic place when it comes to wait times, beds, and getting a hold of a doctor/nurse/admin in order to get what you need done. I completely respect and appreciate the roles of each and every worker here and understand they try their best to cater to everyone that comes in, but it just doesn t seem to get any better. This place really does need a lot of improvement in terms of what s stated above.

My uncle is dying of cancer. I went to visit him and was appalled at the disgusting state of the hospital. My uncle was in such pain, dehydrated with foam around his mouth, and calling for his mother. I went to find a nurse and she just looked at me and said well I did my final rounds for the night (8.45pm) and he looked ok. With a smirk on her face like a sadist. I lost it and told her he is far from ok now go in there and give him drugs and water and make him feel better. Which she did do. The nurses do not care one bit, I had to get upset in order for a nurse to take action after my mother tried being nice but failed. I will
Be complaining to everyone tomorrow morning including the hospital ombudsman so be prepared , this is just the beginning. Our health care system is broken; the caregivers are apathetic and do not care one bit for the patients. I have also heard rumours that nurses at this hospital steal narcotics from patients and dilute the patients narcotics with water in order to not get caught. I had an old friend who worked there who will remain unnamed. I will be addressing this with the hospital ombudsman tomorrow as well. Heads up St. Joseph s. Time for a very rude awakening.

Great facility! Clean & spacious. Staff are kind and courteous. I am treated with the utmost care with every visit! No lineups.

If your child is 2 and over i do not recommend going here. In the past i have experienced a peace of mind in the care my infant was receiving, as he grew the urgency to his care after they combined both the adult and kid section is AWFUL. Today is the last time i am seeking medical care from this location. My son woke up out of his sleep having trouble breathing nose bleeding and an awful cough even though after me rushing to get us out the house to the emergency he had started breathing a little better still nervous i decided to take him to St.Joseph's to be sure everything was ok i got there 6am i was met by a fowl smell of pee in the waiting area from a homeless man who peed himself in the wheel chair and was not sitting on one of the chairs in the hospital robe from what i observe he kept talking to himself i decided to sit facing him for my peace of mind. He was scratching himself and kept watching me i looked away only to glance back to see him looking at my child touching himself then he exposed his private i got up and made receiption aware they kicked him out. shortly after i was transferred to the kids waiting area one child was ahead of mine at the time but i forgot they COMBINE the care. Regardless i was seen by a Dr in a timely manner advised of what medication was going to be given to my child but not why. 730 came this is when they did the switch off nurses no one made me aware. I came aware of this when two female nurses didnt even introduce themselves or read my sons chart said your holding the mask wrong and "she" is not going get the medicine fully. I smiled because the prior nurse before the switch advise me hold it over my sons mouth as long as i can and if he fights just hold it close to his face. They walked in and provided opinion based on assumption just like calling him a her at this point a smile was my response they passed back again with judgement same comment and called my child a her AGAIN. Because i didnt know who they where and didnt respond i feel the attitude began from their part itried explaining the interaction i had with the previous nurse but she was dismissive and said she would look at my child in 15mins and call the Dr. 30mins later no one came back i went back to the front only to see the same nurse checking on a new patient so i went to the other nurse that was with her and i explained no one has came back she responded this is how the emergency works and someone will check on "her"soon i snapped i said this ia my son it went over her head no apology and she said i know its your aon but if something happens we are not responsible. i decided to entertain her comment. waited another half an hour no one had came by it is now 830 i advised the nurse i am not moving from the front desk clearly they were losing track of their patients they called thw Dr he said wait 15mins i waited half an hour more even though she did contact the dr on 20mins she decided not to tell me his response because she didnt want me upset. he came at 9 and asked me whats my rush to leave usually they wait an hour i said you nurses kept refferring to my son as a female,no one advised me of the wait times you dont know if i have to fill up the meter i could go eat he said it is not his JOB i declined his help and contacted my family DR. If you do visit this hospital look at the sign in the kids waiting room by the fish tank and tell me if they follow those steps. Pay the all day price for parking.

This medical center has a staff truly concerned about the well-being of patients, doctors and nurses, technicians and very professional assistants. They make you feel confident in restoring your health or that of your family. Impeccable and highly hygienic.

I required a xray for my chest. Nurse was rude in the way she spoke. Almost condescending in her tone. Long waiting times too.

The fracture clinic at St. Joe's is a hot mess. Basically a free for all in the waiting room. Don't rely on your appointment time. It never happens on time. The doctor I delt with didn't even give me advice about how to treat my broken arm, I had to look online to figure everything out.

The nurses and my surgeon Dr. Compeau were all so kind and accommodating. Thank you St.Joseph's!

I was born there!

I love it:)=)=)=);)

Most people would be shocked at just how disorganized and poorly-trained some key departments are, and just how disinterested, uninvolved, unprofessional, and rude management can be. I would be deeply worried if friends or family spent time at this hospital.

I love the staff and the environment. There are great views of the lake and lake shore when waiting for treatment.

Great place, lovely staff. Except for the FEW stuck up or fed up people who dont even bother listening to you.
Wife asked to the lady at the front desk who's gossiping with her colleague "excuse me, can i ask you a question?" The answer she gets BEFORE even finishing her question is YEAH JUST GRAB A SEAT. 9H15 Tuesday 21st of May. Went on to be borderline rude, but with a smile. Not cool. You get paid to provide customer service, either do it or get another job. Seriously so much contrast compared to your colleagues' attitude.

I had an Appt. with a professional & had to find the office,this took 2 different volunteers to set me in the right direction. I had to wait for about 45 min. & then had to wait yet again for a simple check up. My appt. was for 2pm ,I didn't get out of my apt till,4:20 pm ! The Dr was very good . This hospital is a very warm & friendly place but it can be very busy .

Refer and forget is the name of the game in this hospital.Until you have a crisis on your hands,they don`t operate,give antibiotics and refer to you other General surgeons a few times.When the operation comes knocking inevitably,you have to go to ER and and you wait 6 hours for surgeons to come and recieve hap-hazard operation which doesn`t address the root causes and repeat in a month or so.Needs MR machines,more doctors,more experienced doctors..Sunnybrook ER is pretty much the same, at least you`ll get a bed there.Here they take the bed underneath you when you go to the bathroom!

My dad went into the ICU last week, entire staff has been friendly, helpful, supportive, and caring throughout this difficult process. My dad is on his way to a full recovery. THANK YOU to all the staff that looked after him and dealt with us. The work you do is challenging and indeed life saving.

I went for mental health help here one day then the next thing I knew there were about 7 men and women in a room to intimidate me to take some medication, and later to hold me down to give me injections of something after claiming i was a liar and insisting I threw up the pills they gave me but I didnt. So on top of the injections i already had pills in me... not sure if they're trying to help their patients or overdose them cause I wasnt back to feeling normal for a few days. Will avoid their care at all costs. I was treated like a crazy criminal.

I was brought here while I was very sick by ambulance am 15 weeks pregnant didn t eat for 2days I was very weak all in all they didn t do anything for me they just put me in waiting room for 4hours nobody calling me and then I went to them I couldn t even walk I was in the Wheelchair they told me just wait there s sick peoples than you omg I think is just because I was Muslim so they didn t wanted to call I can t believe this my husband came take me to Etobicoke hospital it was much much much better

I visited a family friend on 3M on the weekend and it seemed like I was not in a North American hospital. It was like a fish market there and while some of the nurses were great, I can see that they were understaffed and overworked. The unit itself is old and I'm not even sure if housekeeping exists there. I saw one of the nurses cleaning the floors with Clorox wipes. This unit needs to be audited. While I was sitting down waiting for my family to say goodbye, a nurse walked off the elevator and started arguing with the other nurses at the front desk in front of patients and families. Unprofessional is an understatement. Phones were ringing with no one answering, the nurses were running back and forth trying to take care of their patients. There was no clerk in sight so I don't know how they get administrative stuff done and I wonder if stuff is missed. If you have no one to advocate for you, don't go to this hospital because you really have to be on top of everything because it seems like things will get missed here with their poor management.

I brought my son here in St Joes ER last Nov2018 and I am happy with the service.
You just have to tell well your idea of the problem.
At first my son was just diagnosed with just small problem and was about to be given a cream but I said it was more than that and was referred to a specialist.
Good that I said that and was did referred to the right specialist.
The specialist was really great under St Joseph Hospital.

Love the COVID-19 testing experience at St. Joe's. Have never waited longer than 45 minutes, but mostly it's a walk-in situation, depending on when I go. Results back in 24 hours now. I hope they can keep up this great work.

Worst hospital I ve ever been to. Extremely rude and disrespectful staff. Unwilling to help - was a horrible experience. The registration staff basically told us they would not open a chart for us as we were using out of country coverage and made a point to mention that they will get their money if we go in to see a doctor. So we left feeling threatened and felt like we were basically denied medical attention. Unbelievable

Literally don't remember a thing about this place, besides the fact that I was born here.

Unbelievable wait times to see a doctor. Parking rates are higher than street parking, staff is not concerned about the patients and you have to wait a really long time to see a doctor no matter what.

Not a good hospital I am daughter is in labor for three days and now they decided for c section slow doctors my daughter got fever and totally exhaust very slow decision

Compassionate care that went above and beyond. Every single person from ambulance to front desk to the lady registering were understanding and caring and kind. Each brought their own personality to help. The gentleman who had to place stitches in my face went so far as to take a few minutes to help me calm down. Unbelievably good care. These are the hardest workers with the most difficult jobs. Amazing people.

I have found that if you give the staff the respect they have earned, then you will receive the respect you deserve. I have dealt with St. Joseph's Health Centre since 1978.

The care of both myself and my children over the past 20 years
Has been very good , hence the 4
Rating . Room for improvement ,
For sure , but I would still drive
By other hospitals to get to this one.

Worst. Hospital. EVER!!!

The nursing staff in the Emergency department literally almost killed me twice by giving me the wrong meds. TWICE!!!!!!! When they finally transferred me to a room, they gave my roommate MY CT Scan and tried to give me HIS "IV Pick". I'd rather bleed to death than go back to St, Joe's.

Do you looking for see Good examples Unprofessional And full collation off Losers student college or university. We so how worst ever way person trued take blood from my wife he didn t know how it s work ( hard to believe doctors who don t know how use samples tools . One of worst think they sloping from 5pm to 11 pm when hospital emergency fool off people s who need Emerg help starting from 11pm until 12pm so fast ( looks like they have strong support from someone powerful- for that do Un professional un honorably thins like group vampires) They Are totally different the doctors who we see in American cheap movies serials. I Gonna Run from this country my and my family live I will not trust such Vampires.

I fuc*ing hate this hospital, like every hospital the waiting time is a huge pain and for you to get a blood test your going to wait about 8 hours (it happened to me before). Another thing is where the hell are all the staff, yesterday my mom got a massive stomachache that she couldn't even stand up from, and after calling the ambulance they took her to this cancerous hell btw this happened at 3am, and from there I came to visit my mom at 10pm after work, I found out that she has been in some kind of waiting room THE WHOLE DAY!!!!!!! When I ask her whats going to happen she said they have to do some kind of x-ray (I'm not exacty sure what it was they have to do but it has something to do with it) that apparently they don't do on weekends, what the hell she came on a Friday and she had to wait all weekend just for them to do something like this? It is because of THIS hospital that I despise all hospitals. I swear if I get shot I will tell the doctors, police or whomever to send me home because I'm going to die at home through the blood loss and if I go to this hospital I'm going to die waiting through blood loss. Only reason why I am giving it a 2 star is because the staff are actually respectable, for now that is

DO NOT GO TO THIS HOSPITAL FOR PAIN SYMPTOMS!! Biggest disgrace of a hospital I have ever seen. At 5:00am i called 911 as per instructions from Telehealth, I should have gone elsewhere however only this torture centre mislabeled "St. Joseph's Hospital" was available. I had to beg for pain relievers, and was not adequately assessed. When i was verbally advised of being discharged i queried the reasoning and expressed my as yet unassessed symptoms whilst the nurse abruptly contacted security mere seconds later who then forcibly removed me and assaulted me in the process, exacerbating my pain excruciatingly, even hand cuffing me and beating me outside of the facility. The security staff wre brutal inhuman monsters, laughed and gaslighted me, denigrated me, threatened and forced me to remain silent through torture and abuse; inflicting pain on my wrists, neck, head, back, and i had to call 911 again who took me to Toronto Western. I am here now typing this prior to contacting my lawyer.

Our baby was born here, and I can tell you he was in very good hands ! The nurses and doctors took really good care of us from both a health and comfort perspective. Plus everyone was so lovely and adorable ! We didn't had the impression that we were at a hospital. Big thanks to all the staff for the great job you do!

By far the worst hospital experience in my lifetime. My boyfriend dislocated his shoulder 5 weeks ago and went into emergency. He was given no pain relief and it took 2 hours and 40 minutes for them to put it back in. All they seemed to be worried about was how we were going to pay and made him sign the payment form while he was under anaesthetic, which in Australia is highly illegal. He was then sent home with absolutely no information as to how to care for his freshly relocated shoulder and still no pain relief. We went back the following day and saw a doctor who again gave him no advise as to recovering from this injury and said he would give him a prescription for pain relief but left it out of the paperwork he gave at the end of the 2 minute check up. Also, travelling from Australia and not having OHIP, they acted as if this was the first time they had dealt with foreigners and noone had any idea of how to treat us. Thank God we speak fluent English because if not, I'm sure they would have sent us home without relocating the shoulder.
Everytime we have to go back to the hospital for check-ups, I am extremely anxious and leave very angry.
Please, save yourself from this headache and if you have the choice, DO NOT GO TO THIS HOSPITAL!!

I've come here a lot for different things so I'm going to give an honest review. Overall this place use to be quite bad and that is the truth, but it is slowly improving. In terms of pediatrics and caring for children they are pretty good so I'm glad that it is a safe option to go to if you are a parent.
When it comes to adults it is a different story. I find the care to adults is much different and is still lacking a lot of compassion when it comes to treating people. In addition, I find the volunteers are more supportive than the paid staff and without the help and support of so many good volunteers I don't know how this place would function. It seems a lot of the volunteers care more about this place than the people who get paid to work there. Hopefully in the next few years or so when they finish improvements they actually improve.

Trying to fax over pre-admission form. no answer, fax machines is busy for over 3 hours now. no answer by telephone switchboard aswell. I can only imagine the hosptial experience will be no fun when my girlfriend goes to give birth here.

Had an appointment at the ENT clinic for 9:45, they told me to come 15 min early for the appointment. I waited over an hour to see the specialist, even with the appointment booked. I would avoid the clinic here at all costs.

Their nurses are horrible. Sometimes they forgot to put labels on blood sample from the patients and they had to be pierced again. Other times they said the blood was clotted and unusable so they also need to take it again. I never had such experience in a hospital since I had memory.

The managers and the doctors in the emergency room tried to hide the issue and protect each other. They tried to suppress the patients' complaints. Have a feeling that this hospital will be ruined by these people sooner or later.

Avoid this hospital if you really care about your family members.

I had an operation in this hospital was 5 stars I can not speak English well but I did not need an interpreter with the sympathy of all nurses, doctor and especially the Anesthesiologist Thank you

I requested my paramedic team to take me to St Josephs, after a night of experiencing stroke-like symptoms. Upon arrival at St Josephs, I was immediately upset with the overall cleanliness and organization of the hospital. Due to my symptoms, I was put in the "fast track" ER waiting area,which was said to help patients meet with the Doctor much faster. I arrived at the hospital at 9:30 pm and was released at 6:00 am, after I'd been given medication to reduce pain. I was incredibly drowsy and the Nurses/Doctor were absolutely unprofessional. If my boyfriend had not been there, I'd have remained slouching on a wheelchair all night. I strongly DO NOT RECOMMEND this hospital. The washrooms, floor, and rooms are very dirty, covered in old blood stains, the patient bedding is discolored and old. It would seem as if the whole emergency section was used as a cafeteria for toddlers. I am unimpressed and do not recommend at all.

This place has really gone downhill, got here with my 5y daughter at 12:45, its 3 and havent been seem by any Doctor, shes fallen asleep twice!
Triage was a joke, 2 nurses, 1 left for like 30 min, the other was taking 10 min breaks between patients and at 1 point was gonne too.

I remember coming here to pediatric and it was amazing! Now... A joke, place is packed and it seems to have 1 DR only.

Way to go guys!!

Fantastic hospital, facilities, location and staff!

I ve never seen a more chill and laid back emergency center of a hospital. I felt like I was at a bookstore; everyone was just walking around, no rush, no concern - nothing. I don t know who runs this place but this was a prime example of our terrible healthcare system. I ve seen more diligence and rush at a Starbucks. God forbid I ever have to use St Joseph. Please try finding another hospital.

I was in the Emergency from noon until 7:30. I went there as my thoracic surgeon is there, my medical history is known. Dr. Michael Ko, took the time on a break from surgery, not once but twice to come down and see me. The nurses are run off their feet. Our healthcare system is in big trouble. Be prepared to wait however, you will be completely checked over. I would recommend that if you are in need of urgent care, go to the hospital where you have records. Your history is very, very important. Kudos to all staff. They all work very hard with limited resources. I will go back there.

Disgusted. Scarred me more than they healed me. Worst eight days of my life. Doctor was super rude and arrogant. His eyes had no empathy. I was so mad at him (and vocalised it) that they had to give me a new resident doctor, since I didn't want to talk to him anymore. DON'T EVER GO HERE.

I must start by saying...I visited the ER for pediatrics last night (04/09/2016) The triage nurses are OK..a bit UN-organized with the number calling system.Once I went into the ER pediatrics section the woman behind the desk was very rude..passive aggressive behavior.she called my child's name and we went over to her..she did his temp..weight & height...she then asked me whats wrong with him..why did I bring him..as i began to answer her..she abruptly cut me off and said no its not this or its that.like lady If you knew all the answers why ask me.I didn't get her name..they don't wear name tags..shes the fat stout lady with curly hair & glasses with a fair complexion...1.5 hrs later still no update on the wait time..there were 3 kids in the ER.Dirty washroom and you can smell the germs in the air...my advice for future if your child is ill and requires emergency services..take them to the best hospital in the world "SICK KIDS" the parking price may be steep but at least your child will live...zero stars if I could pick that.

I went to the ER on a Saturday afternoon recently. Room was packed. Triage nurse was patient and compassionate despite the fact I was there with a non emergency: chronic sore throat / stiff neck. I arrived at 2:30 pm, saw a kind doctor at 3:40 pm, and left at 4:10 pm after having blood taken and with a referral to the in house ENT clinic in hand. I see the ENT doctor in 2 weeks. I could not have scripted a more civilized experience. Thank you SJHC!

Appalling wait times... Good people bad management by the hospital and the govt, way too many people that need to be serviced by such a small and outdated facility. The staff do everything they can, including making their own signs when management can't be bothered.

great staff and never boring. you can see a woman dressed head to toe in Prada and in the same blink of an eye a woman wearing her underwear on the outside caring a Mickey mouse stuffy lol

Emerg is awful, 3am, and i am waiting for 3 hours already, my wife and 1yo son are inside waiting for assistance. 3 HOURS, worst experience ever, my son had fever and couldn't sleep, and the nurse/staff spend more time chatting and fighting them actually helping.
IF U DON'T WANT TO WORK, STAY HOME, A HOSPITAL IS A PLACE WHERE PEOPLE GO FOR HELP!!!!
ABSOLUTELY DISRESPECTFUL!!!!!!
Should be a 0 star option....

(Update) I've been told that, there is only ONE DOCTOR. FOR THE WHOLE HOSPITAL..... HE is running 3 sectors by himself to assist everyone.
WHAT A SMART MANAGEMENT!!!!!! CONGRATULATIONS.

The staff in the emergency room let my grandmother die in the emergency room. She was waiting for her own room for several days. You would think a 95 year old would have priority to a personal room but no, she died listen to the painful sounds of the ER. I would have liked her to die peacefully in a room, undisturbed and quieter. The staff really let me down, I would never take anyone here, really poor care.

My daughter was taken to this hospital yesterday by ambulance with severe back pain, couldn't walk. Paramedics were fantastic. Hospital not so much. Very long wait for any help, IV empty for long time, no bell to call for help- need to use toilet. Doctor didn't examine her at all just jelled that xray is ok. Nurses from afternoons Sunday shift fighting , my daughter still in pain, no help and mean comments from attending doctor as of now!!!! Where are we third world????!

By far the worst experience I have had in a hospital... Completely under staffed. Zero organization. Don't come here if you are seeking attention for anything major, they will treat you like the Crack head that came in off the street.

I share a 3 star not for waiting in the emergency room for 3 hours. That is not a problem, coming in today to do a ultrasound. Made a appointment yesterday before leaving for a 9am appointment this morning. Only to find out after waiting for the test appointment that I have to line up again just to register for an appointment that was already made. This seen a bit repetitive and annoying. Espeically when it is not written on the letter given with the date and time.

This hospital full of demons is forcing me to stay here with no food or water for the whole weekend at least so now i say THIS PLACE should NOT exist and until they let me go i will update this review every day and eveything i said on my first review on this place is untrue so please don't go here

P.S. i know most of the good reviews on this place are FAKE

I'm updating this review because these demons are making me stay another day and the doctor named Doctor Lindsey is an incompedint jackass so like i said before i will update this review for every day they make me stay here

I'm updating this review again because they still won't let me leave and i'm slowly going crazy because of it so in short i would rather be stuck on an island that's 95 o C then here

I'm updating my review again because i feel these demons are trying to kidnap me from my mother and they put me on a drug called ADIVAN that makes me not hungery and gives me headaces and i was sopposed to stop taking that med years ago when i found out it dosen't work

I'm updating this review again because after they kidnapped me before they kidnapped me again a couple days ago and they almost killed me and the room i was in had blood all over it so if you don't want this to happen to you please don't go here

and to any employees here i warned you it was a mistake to kidnap a reviewer

I had amazing experience at St.Joseph s in May. My baby was born there. I would like to thank Dr.Park and the team of nurses and paediatricians who had shifts on May 7th and May 8th, 2020. They did amazing job. I got a very good care as well as my baby. If I am not mistaken, one of the nurses was Nadia. She and paediatrician came to visit me and my baby the next day as well. It was very pleasant surprise.
During my pregnancy I had to visit emergency a couple of times. I got care I was looking for. All the tests were done during my visit including ultrasound.
A couple of years ago I had a surgery- ACL reconstruction at this hospital. Dr. Lopez did amazing job as well.

Went there with my 4 year old. Er doc, did not order a test as discussed. So blood had to be drawn again from a four year old. The two nurse wiggled this needle and couldn't get blood. I was pissed off and my son was sooo upset. So now the pediatrician came and asured me a mire senior nurse will take the blood. The blood was drawn successfully but after an hour and half of waiting, they came again and told me the wrong test was done, they not suee who's mistake it was. At ghat point, I toom my traumatized 4 year old , with 5 sore needle holes and two sore arms, out of there!! I went to Toronto western, they are fast and made no mistakes. I will drive a bit further in the future than go to that hospital filled with idiots!

Just horrible! No rooms available, nurses make multiple mistakes, touching and stealing your stuff don t come here!!!!!!

I had really bad back pain and went to the emergency. I waited for almost 2 hours and Dr. Kim treated me. Dr. Kim was extremely inpatient and seemed really rushed. Instead of sending me to get a MRI, he just prescribed me with PAIN KILLER LOL. He treated me for 2 mins in total after I waited for 2 hours. I went to another hospital and got my MRI and X-Ray done. I was diagnosed with a herniated lumbar disc. Good job Dr. Kim.

The staff are friendly enough (overworked as usual) but this place is a pigsty! Absolutely filthy everywhere I went. The bathrooms are cleaner at McDonald's. The funniest part is when you call the general number, there's an auto message telling us to wash our hands before entering the hospital lol! I've lived in Toronto all my life and have been to a lot of hospitals, but I've never seen one so dirty. You'd have to pay me to have any kind of surgery done there.

Worst hospital in Toronto.

I've heard plenty of horror stories about St. Joseph's, well today is my turn to tell one.

My father in law had a stroke a couple of days ago and lost the use of one leg, at least for the time being. To add insult to injury today he got no lunch and, when he noticed lunch time was flying by and asked, was told there wasn't any more food!

All this just because he was switched to another room, on a different floor. It's like the left hand doesn't know what the right is doing and the brains of the operation couldn't care less.

I seriously doubt that there was nothing that could be done for him and said so to the person responsible while he did his best to hold back a smirk! What the hell is wrong with these people?