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M
3 years ago

I've been here twice now, both times as a wedding ...

I've been here twice now, both times as a wedding guest, and both times it's been fantastic. The staff are extremely friendly and helpful and are willing to go out of their way to make sure you are happy and satisfied. Well done!

A
3 years ago

We (at Amanda Douglas Events) love getting to work...

We (at Amanda Douglas Events) love getting to work at St Charles. Their service is great, their event food is very tasty, and their staff is helpful and the view and remodel of the room - so beautiful!

C
3 years ago

Very poor customer service from Craig Strand, one ...

Very poor customer service from Craig Strand, one of the Golf Pros, at St. Charles Golf and Country Club. My son's custom clubs were ordered on 23rd of June and were due on July 5th. It was estimated 5 to 10 working days.Despite being told that he was returning to Scotland where he lives and works on 18 July, the clubs did not come in time. My son called repeatedly (the staff neither listen nor communicate with each other), but they did not bother following up on the order until we began to complain vehemently. Apparently there was a "delay"...of which we were never informed. When I asked for the clubs to be shipped to Scotland where he lives they tried to say they didn't know he was leaving (they did!), and of course blamed Ping. I picked them up and will ship them myself. I cannot be bothered with their excuses. Interestingly they questioned us as to whether we were referred by a member (we know several people that play at St. Charles). This seems totally irrelevant, but leads me to believe they treat their members much different than they treat their non-members. If this is in fact their policy I would not imagine they get very many new members in their club. My hopes in posting this is that I can spare someone else considering getting custom clubs from St. Charles, the frustration, unprofessionalism and lack of competence that we experienced. I would recommend that you order custom clubs somewhere else.

L
3 years ago

A beautiful venue, with a very cozy and classy vib...

A beautiful venue, with a very cozy and classy vibe. Dining room and lounge are separate. Service was friendly and fantastic. Food was amazing. Overall my group very much enjoyed our experience and would recommend.

T
4 years ago

We used this venue for our graduation reception in...

We used this venue for our graduation reception in November. The venue is a relatively central location and has beautiful scenery. The club was the perfect size for our ~100 person seated event with classy architecture and design. We got some nice class photos inside and outside. We chose the lunch buffet option and everyone was impressed with the quality of buffet food which came out perfectly on time. Tyler was sometimes difficult to reach as it sounds like the venue is so popular for various events but ultimately all of our needs were met. I was very impressed with the service and I would definitely book events here again.

K
4 years ago

Beautiful golf course with very good conditions, d...

Beautiful golf course with very good conditions, despite being early in their season and a harsher than usual winter. Friendly helpful staff. Played their Woods 9 twice as a reciprocal from my own club...they had a tournament here on their other two 9's. Would love to play their other two 9's if I'm back this way for business.

St. Charles Country Club

St. Charles Country Club

4.3