Spice Jungle, LLC— Beanilla.com | SpiceJungle.com | AmericanSpice.com Review

Generous quantity for 1.0 OZ of seasoning! Fast shipping and tastes delicious! We will be returning customers, thank you for the service you provide for us all

I've purchased from them for years because they have a large variety & I like the free shipping. Spices have gone downhill in recent years (bland, flavorless - seemingly very old?). If you have a problem with your order, they practically fight you tooth and nail about it. I was given the wrong product & it took 6 weeks to get the correct item. They only responded when I filed a dispute with Paypal. My other issue: I always order their sage peppercorn seasoning. A recent batch was bitter and VERY off. They replied to my email once wanting pictures of the spice & then have ghosted me for the last 2 months.

Spice Jungle has a fantastic selection of spices and dried chili peppers (and much, much more). Typically I buy dried chilis from them: they have many varieties that are difficult to find in stores in my area. Everything I have received from Spice Jungle has been of excellent quality. Also the shipping is free shipping, which is an added bonus!

The price wasn't bad, and I was ordering things not carried in every supermarket's spice section. Delivery was prompt; but I have to agree with another reviewer, in that the herbs I ordered smelled old and bland. Not likely to order from them again. I have one more thing I got from them; I'm hoping the experience with that spice will be better. Spices usually hold flavor better than herbs, so I haven't given up entirely. They may not be selling their stuff as fast as they wanted to so that perhaps there's a backup in inventory that means buyers are getting older stuff.

First time buyer. A few items I would have wanted were out of stock, so I ordered different ones. Got an email a few days later that one of the things I had ordered was out of stock. What the heck! They said they could send the in-stock items and send the out-of-stock one once they had it. I wrote back with a few questions, they never responded and just cancelled my order. Last time buyer!!

Shipped out my order lightning fast. Always great service from them. Highly recommended!

I always order between 5-15lb of a specific season from spice Jungle but this time around I decided to order 25lb. Unfortunately rhe $25 came smelling like mint and also tastes like mint. I called to report the problem since I'm running a restaurant and it's affecting the taste and our standard. It's been almost a month and nothing is being done about it. I've been ordering from thid company for over two years and I'm not happy how they handled this situation.

Inferior Products!

I bought 1/2 lb of Grade A Mexican Vanilla pods. What I got was barely grade B and of inferior quality. I could have purchased grade B pods elswhere for far less. Congratulations, Spice Jungle. You got me. But you'll never get a cent more of my money. Fool me once, Spice Jungle...

Between Dec 2020 & April 2021, I have ordered three times. None of the products were old/off-smelling/inferior. When one product was not available, a refund was issued promptly. Customer service has been readily available and responsive, by phone and electronically. Each product received is high-quality. The extensive variety of products, and informative descriptions offered, add to the value of Spice Jungle, for me.