I'm done with this place. Every single time I call I get placed on hold for upwards of a half hour, and then when I do get the parts I ordered it's almost guaranteed to be the cheapest Chinese made junk you can get. I've spent 1000s upon 1000s of dollars here and this place is no longer where I'll be spending many more 1000s upon 1000s of dollars. Good riddance!
What a joke, I purchased and emblem from speedway motors, emblem looks fine, but they send there trash with it. I opened my package to find the label backing. Really doesn t put a good look.
Love this place and love the car shows they put on.
Fast service, great place to by parts for your hot rod !
Went to the museum and the store. Staff are knowledge and friendly. Museum is one of the best for car guys and gals.
Hats off to Brandon helped me with my order to the tee was nice to have that kind of help
Had a small problem with one of the items I ordered,but they took care of it with no hesitation!!!! Great customer service!!!!
Terrible customer service! Two different times I had issues and was put on hold for over an hour with customer support.
That is absurd, great for you if your actually that busy but how about hire a couple more people? The real funny thing is if you call to make an order, no wait. So just hope you don't have any issues!
Talked to "experts" for help finding parts for my car. They sent me the wrong parts and I had to talk to several people on the phone explaining the issue to get the correct hardware. When I returned the hardware I had to call several times for my refund and it took over 2 weeks to get it straightened out. Most difficult people to deal with. They're extremely arrogant and condescending. The worst part is they ripped me off for the hardware I returned. I only got half what I paid back and there was no convincing them they were wrong so I just had too accept whatever they would give me. Would give 0 stars if that was an option. GO ELSEWHERE FOR YOUR RODDING AND RACING NEEDS.
Thank Speedway so much for sponsorship of the Saturday morning show!
Wow I did not expect the museum to be like what it is. It just keeps going! Our tour guide was very informative. I learned a lot of interesting facts. I've been to several automotive museum's including Don Garlits "Big-Daddy" and this has blown everything out of the water. Super impressed !
I had ordered a disc brake kit when initially shipped no rear brakes were sent. After contacting them that was sent out without issue. I then noticed they had sent me the wrong master cylinder for my application I now have to lose a second day of working on a project and pay for an extra part and be refunded or wait until this part makes it back to them for the Correct one which I ordered to be shipped. They did nothing to make the situation right I will be out more time taking the wrong part they sent me to be shipped back.
Thank you so much for all your HELP . I
would recommend Speedway to very one
Nice ppl .made a delivery there fast to unload .every well organized.love to deliver here again.
Lots of choices. They are very patient. The counter guy let us try on different helmets to find the right fit.
One of the best automotive museums in the world! A must see! Give yourself plenty of time to take it all in
Adam provided excellent customer service even stayed after close to help finish my order! Very smart and knowledgeable employees
Outdoor AUTO SHOW free to the public. My brother, Jesse, builds show cars and he gets his auto needs at Speedway Motors.
If you like cars and you like car history, then you need to come to speedway motors. They have an insane in depth museum about all kinds of racing history and such. I'm not going to spoil it for you but this place is awesome! Also they have cars and coffee I think it's once a month but I don't know their schedule if you want to know that go on their website. But it's an amazing place 10/10 would come here again!
Great place for gear heads...wow
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Worked with me to ensure we had the right fit of the right part for our 31 Chevy streetrod. Most places would have sold you anything and not provide the customer service we received today. Thanks.
Cars and coffee visit. Not bad, typical for the region. Mostly 50s-80s chevys, 32 Ford kits, all the mustangs, and a few trucks. Meh.
This is the second time I've ordered from Speedway Motors and they've gotten my orders spot on each time and if I had questions their tech support new all of the answers I would strongly suggest buying parts from Speedway Motors
Glad I was charged $10 for false guarantee delivery date. Parts are not here yet.
If you need a part for a race car, Speedway will have it. Customer service is top notch and the facilities are unlike anything you've ever seen. I would highly recommend stopping by if you are around the Lincoln area.
People were be great and very helpful.
Got everything I needed.
Very big well-kept place little misunderstanding on their hours but pretty damn expensive to get in for 15 bucks a person
Found the company by mistake while searching for seat foam for my 2nd gen Trans Am. Had never heard of then before. To my surprise not only did they have the item in stock, and by in stock I mean at their wearhouse as opposed to 3rd party, but shipping was free too. Between their sale price and the free shipping I saved $70 on my passenger seat foam compared to the driver's seat foam I had bought 2 months prior. Also being free shipping, and a large item, I figured it would have been a week and a half to get to me. That was not the case, I ordered it on Tuesday and it was on my front porch on Friday. I was beyond pleased with the ordering process, the person I talked to you was polite and knowledgeable.
I highly recommend ordering from this company
Interesting and beautiful. Allow 4 hours to see everything.
Massive warehouse, didn't happen to carry the parts we need
Due to an error by the shipping company, I did not receive my part in time. My shipping costs were refunded by Speedway even though it was not their fault. It came as a surprise since I did not request this refund. Great job on following up even after the shipment!
Went to the Cars and Coffee on the last Saturday of the month... What a good time... Stopped at the parts counter and bought a new toy... Very pleased with everything... The parts counter, the race car museum... The staff at the cars and coffee... And can't forget to mention all the cars that showed up... I Will Be Back... Definitely worth the 400 mile drive round trip...
Awful experience. Ordered a seat online for curbside pickup in Lincoln. Seat came out and the box looked banged up, so I opened it up and the seat was covered in dog hair, clearly a used/returned item without the hardware or slider in the box. Asked for a refund, will see how long that will take to get. I will never return or shop here again unfortunately.
You can sign up for stuff to win and see some model
Friend needed help with and old racing engine. He founded at a garage sale in Georgia. We got all he needed an more to get him strated.
I have been trying to reach them for two weeks by phone, email ect. Nothing. Spent a total of 4 hours on hold now.
Excellent displays. Helpful volunteers and guide who are enthusiastic about telling the story of unusual collections.
Great place that has all sorts of things you may need for your car, especially while at a racing event.
I had a question on a part from them so I called the tech line. Nobody had a clue about anything. The second guy put me on hold for someone who could help and said it would be 10 min. After 35 minutes of waiting I just hung up. Guess I'll just figure it out on my own.
Speedway warehouse, we went to see the warehouse. Awesome place.
I would give it a 10 but seriously need more help getting orders. They take the order in a nice timely manner but there are only it seems like 1 or 2 order pullers so it is a long wait.
Quite helpful and I'm probably going to come back for some more parts!
Wait 40+ minutes on hold because the system didn't count my promo code. Just gave up and hung up. Very sad!
They are very helpful getting the right parts. Also loaded them in the lot. Always a good experience.
Order a Bunch Of stuff. All comes in two days. Multiple question are answered through knowledgeable staff. Satisfied will all of the products so far!
The museum is great. Nice cars and some old memorbilia. Would recommend going at least once.
Pretty successful business for Lincoln Nebraska got to be doing something right
Normally the items I buy from Speedway I am happy with but I purchased a "Nebraska Duster" recently and was very disappointed in how the product performed and the description they gave was, in my opinion, inaccurate. my search continues for a better duster.
very bad response over mail.improve your customer support.i sent a product related query and i still have not received a response.
Worst customer service around total incompetent personel.
Your better off shopping at summit or amazon.
Dont expect help from them especially when they sell you a faulty product.
Their customer service dept, namely Jeannie Rasmussen, provides prompt, professional and courteous service and helps resolves issues quickly. I appreciate this very much.
Chris
Security here is laced and iffy if you'll see another soul there.
Friendly staff. Great Facility. Always Enjoy visiting.
Received complete ring and pinion 3rd member with busted housing cap and they said they wouldn't do anything about it except 10% off on another one. I will never buy these from this company again. A person would think that a company this large would have better customer relations.Speedy Bill would not be happy!
Very cool place me and my dad enjoyed the tour was well worth the wait my guide was very knowledgeable
The staff is amazingly helpful and knowledgeable! I went there for a very odd size bolt they didn't have it but they literally went above and beyond to guide me in the right direction in terms of finding it or repairing it. I'd absolutely recommend and go to this place for anything I need!
Speedway's customer service is hands down the best in the business!! Needed parts in a pinch they had them out that evening. Couldn't be happier with speedway! And a fantastic selection of parts to boot!
Called in knowing I'd need some technical assistance to get my whole order completed. The initial tech staff admitted he wasn't that familiar with the Holley EFI Sniper system and made sure I had the right guy. Next guy took great care to make sure I had EVERYTHING I needed. He even needed to do some research and gave me a call back within an hour so we could get my order completed. Top notch company to do business with and fast shipping.
Excellent service, good prices, huge inventory! Wish there was another location in Omaha
It's a very complete museum with a lot of information about the race cars, I had a lot of fun
I used to really like speedway motors but now it s getting to the point I can t stand them I guess the owner s have money and it s ok not to read the trouble s that the staff is having answering the phones I ve been trying two days and no answer. I m driving to them Saturday and calling the pickup number to have them replace a distributor that stoped working. Hope they answer. If not I ll start ordering stuff from other places that care for the customers.
TERRIBLE CUSTOMER SERVICE, TERRIBLE TRANSACTION, AND OVERALL TERRIBLE COMPANY!!!! SAVE YOURSELF THE TROUBLE, BUY ONLINE FROM JEGS OR SUMMIT RACING!!! Purchased 5 wheels over a month ago that their website said would fit my vehicle, which they did not. Returned all 5 wheels weeks ago, but still waiting on a full refund. Emailed customer service, and two different representatives were unable to get me refunded. Called customer service today, and after 25 mins on hold, the sales rep disconnected my call. Forced me to call back in, wait on hold again for 27 mins for customer service, then the customer service supervisor I spoke with, WHITNEY, immediately had an attitude, told me to hurry up , and that there are a lot of other mad customers waiting to talk to a customer service supervisor . Eventually after I refused to go on hold again, she disconnected my call. Hopefully my refund is being issued!!!
Who doesn't love snazzy, fast cars? I just stopped to pick up catalogs from the parts counter. Easy!
Order came missing pieces no one will return a call or email.. terrible customer service
Best customer service around and biggest selection of parts on hand
One of the best car Museums I have been to. You will learn a lot about model T engine's as they have 1 of a kind parts.
speedwaymotors.com
