3 years ago
It s bad enough if you damage your car, but findin...
It s bad enough if you damage your car, but finding a reputable shop to handle the repairs only adds to the headache. When my front bumper had an unexpected meeting with a small boulder, the hassle of getting home from the incident was followed up by the whole process of finding a trustworthy and reputable collision center to handle the repairs.
I was recommended to call Spectrum Auto in West Nyack by a relative who just received his truck back from them, after dealing with a hit & run incident himself. He had nothing but high praise for the team at Spectrum Auto and so I decided to plan a visit.
Walking in the front door feels more like entering an upscale car dealer than what you would expect from collision center. I was immediately greeted by the front desk staff and met with the collision manager Jamal within minutes of my arrival.
Jamal was tremendously helpful through the entire claims process and made all the arrangements for a rental vehicle as well during the same visit.
During the entire period my vehicle was at Spectrum Auto, I received more periodic updates from Jamal than even my insurance representative; patiently answering all my questions during each call.
A week later, the repairs were complete and the vehicle was thoroughly detailed when I arrived to pick it. The last time I recall my vehicle looking this good was shortly after I purchased; eight years ago!
The team at Spectrum Auto is phenomenal and the expansive facility is state-of-the-art. With the dozens of lease-return cars available for sale at the same location, I was definitely tempted to start shopping here as well for my next ride
I would recommend Spectrum Auto without hesitation to anyone looking to repair, repaint or replace their vehicle!