Spa Struck

Spa Struck Reviews

Reviews 17
4.5
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No knowledge of services, bad communication and po...

No knowledge of services, bad communication and poor customer service form the front desk to my service provider. After a few attempt to speak to Scott Kibourne the Spa Manager a review was my only option. The Spa gets
1 star, the robes get 2. So soft and cozy. I'll have to buy one since I won't return to this spa. Struck.

Wonderful experience all around! Every staff memb...

Wonderful experience all around! Every staff member I encountered was wonderful (reservations, front desk, esthetician). The spa is beautiful and has great facilities. I had a facial and pedicure, which were both amazing and relaxing, and then I spent some time lounging by the outdoor pool. I highly recommend Spa Struck, and can't wait to return!

Best spa experience ever!

Best spa experience ever!
The staff went above and beyond with details to make my birthday spa day complete. Brought in cupcakes and wine to add to my celebration.
The treatments were amazing too. I will Definitely be back!

We had a pretty terrible experience here. We had s...

We had a pretty terrible experience here. We had signed up for a couples massage. 10 minutes before, they cancelled and said they could only do one massage after the other.

After changing our dinner plans to accommodate their last minute cancellation, we went one by one. We had paid for the Stress Relief massage (mixture of deep tissue, Swedish, reflexology, and aromatherapy). When my friend came out (from the first massage), he said that he only got a Swedish massage with no aromatherapy. Before I went to my massage, I double checked with the front desk that we were paying for the stress relief massage and asked that she ensure it's what I would get.

What did I get? A sad excuse for a massage with nothing from the Stress Relief package. When I asked if we could at least only pay for the basic massage (since that's all we got) they were extremely hesitant and rude. I do not recommend this place.

Spa Struck

Spa Struck

4.5