Southwest Washington Childcare Consortium Review

The care they provide is a real bargain. They lose a star due to billing practices, which are too rigid.

DO NOT TAKE CHILDREN WITH SPECIAL NEEDS HERE. THEIR CENTERS ARE LAZY AND WILL NOT USE THE TOOLS PROVIDED TO MAKE YOUR CHILD SUCCESSFUL.

as a kid who went to this daycare id say it was good for the most part and i was one of the kids that ALWAYS got into trouble but ill have to admit that some of the staff were a bit unfair sometimes but other than that i made some great friends and sometimes i wish i could go back in time

I dont think they deserve even 1 star. The people who actually watch my daughter are great but the billing department and how they charge is criminal. They will bill you for places your kid has never attended and if you dont pay, then they will cut off services and this is all for days that care was not provided and places they your kid never went to. They tack on charges randomly then send threatening emails to cut off care.

Generally I have been happy with the care my two children have received. Care providers, however, rotate in and out frequently. Billing practices are BURDENSOME and AGGRESSIVE. Requiring divorced parents to battle with each other to decipher and pay invoices at more than one care center is ridiculous. The web site is NOT intuitive. You can't switch from center to center. 4 stars for childcare. 0 stars for billing practices. I cut my childcare from 5 days each week to 1 due to the billing practices this school year.

While I have had a few minor issues with the folks who are actually WATCHING my children, all-in-all I am happy with the level of care that they have received. My issue is with the people behind the scenes, who need to be taught a sharp lesson on predatory business practices and the meaning of a legally binding contract between two individuals. I'm sorry, but your company policies do not trump the laws of Washington State.