Sony AF9 8 months, within a month they have changed 2 boards and they want a 3rd, Completely irrelevantThese technicians do not even for the traffic lights, The only thing they manage is to spoil the name of Sony, Informative The guarantee of Sony Hellas as I learned from discussion with Sony UK is not like Europe,
and one star a lot is, worse than photographic already, zero technical support, zero warranty, zero liability, and all on a one month warranty purchase, off ..
And one star is a lot, but it has no bottom. They do not provide any technical support after the purchase, no matter what happens to the device. They try to blame you and refer you to the intermediary who made the purchase. At the call center they provide "technical support" they are rude and have no knowledge of the subject.
I don't buy anything again that bears that particular name.
Their technical support is for laughs! They do not serve people. Too bad they do so much harm to the company's name!
5 for the quick service I had over the internet for the help I needed.
I am a customer years ..., I have many Sony devices, what to say ...., service, quality, everything perfect. Trusted company. A little expensive but worth it
What to say the experiences and opinions are disseminated !!!
Purchase Christmas TV 2016 model 9305 in four months burnt replacement panel with new in mid 2017. Ten days ago again, this time a horizontal line in the center of the TV out of warranty was burnt. There is a chance I can get a Sony TV again, probably not.
I bought a new sony phone and from the first day it presented a serious problem. The sony company did not give me a new device as it should but I did repair the phone.
Non-existent service unacceptable practices towards the consumer. My experience is with a Sony TV within the warranty, which retains color inhomogeneity, especially in black. Both Sony Hellas and the store they have named Official Sony Service did not accept the problem despite unsubstantiated evidence. So after 1 year I continue and will continue to prevent acquaintances and friends from buying Sony TVs. You have to understand that 1 dissatisfied customer and in my case wronged in a provocative way, is equivalent to at least 1000+ customers who will not buy from you.
WONDERFUL SERVICE !!! THE REPRESENTATIVE SOLVED MY IMMEDIATELY THE SOFTWARE PROBLEM THAT MY TV WAS. KIND AND VERY HELPFUL !!!!
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