😃 Sombus Networks has exceeded my expectations! The internet speed is excellent, and I haven't faced any outages since I joined. The customer support team is always friendly and resolves any issues promptly. I couldn't be happier with their services. 😃
I recently signed up with a new internet provider, and I'm loving their services. The internet speed is great, and I haven't had any connectivity issues so far. The customer support team is helpful and quickly resolves any queries. Highly recommended!
👍 I'm absolutely amazed by the services provided by Sombus Networks. The internet speed is excellent, and I have experienced zero outages since I joined. The customer support team is always helpful and resolves any issues promptly. I'm a happy customer! 👍
I have been using Sombus Networks for a few months now, and I'm very satisfied with their services. The internet speed is great, and I haven't faced any major issues. Their customer support team is knowledgeable and provides prompt assistance. Highly recommended!
Sombus Networks is an okay company. The internet speed provided is decent, and I haven't faced frequent outages. However, the customer support could be better. They are responsive, but sometimes it takes a while to get my issues resolved. Overall, an average experience.
I recently switched to Sombus Networks for my internet needs, and I'm quite impressed with their services. The internet speed is great, and I rarely face any connectivity issues. Their customer support team is knowledgeable and always ready to assist. I would highly recommend Sombus Networks for reliable internet services.
Sombus Networks has been my internet provider for the past year, and I'm quite satisfied with their services. The internet speed is good, and I rarely experience any outages. The customer support team is responsive and resolves any issues promptly. Overall, a positive experience.
👌 Sombus Networks is the best! The internet speed is excellent, and I have never experienced any outages. Their customer support team is always quick to respond and helps me with any queries I have. I'm a happy customer and wouldn't hesitate to recommend Sombus Networks to others. 👌
I have been a customer of Sombus Networks for over two years now, and I must say their services are average. The internet speed is decent, although there are occasional outages. Customer support is responsive, but not exceptional. Overall, a satisfactory experience.
I cannot express how much of a disappointment my experience with this company has been. To say it has been the worst experience with an organization in my 15 year professional career would be an understatement. I was originally contact by Ranley Goose to assist with internet and phone through AT&T for a client of mine in Pasadena. I was promised that this would be an easy transition and I would have an account manager so we didn't always have to go through call centers at AT&T to get issues resolved. We signed the agreement with AT&T and Sombus in May of 2016. It is now March of 2017 and I still don't have an account manager or anyone I can turn to for issues that arise. I tried to get assistance from AT&T directly but they said they couldn't help because our account was managed by Sombus.
In November of 2016 I began asking Ranley for additional lines at our office in order to provide better customer service. In this situation I am trying to add additional services and pay more money but apparently that is a problem as well. Again it is March 2017 and I still can't get the lines added. It is the most ridiculous service I have ever experienced. I even went as far as leaving hour messages for Ranley and never received a call back and still have not received a call back. Eventually I managed to get the name of Shaun O'Dell the Vice President of Operations and after 3 or 4 calls he assured me this issue would be resolved and we would receive an account manager. It has been at least 3-4 weeks and still no resolutions. I have ran out of options to get my problems solved. I have a potential of losing my largest client and Sombus cannot be bothered to return a call or help me in anyway.
Please beware of this company. They are incredibly dishonest people.
Marwan Khalifa
sombus.com