Solid signal

I recently purchased some electronic equipment from Solid Signal and I couldn't be happier. The website is user-friendly and the prices are competitive. The customer service team is friendly and knowledgeable, and they helped me find the perfect product for my needs. Highly recommended!

I had a great experience with Solid Signal. Their website is user-friendly and easy to navigate. The product selection is extensive and the prices are reasonable. The customer service team was helpful and responsive to my inquiries. Overall, I am very satisfied with my purchase!

I recently made a purchase from Solid Signal and I am very happy with my experience. The website is easy to navigate and I found exactly what I was looking for. The prices are competitive and the customer service is excellent. I would highly recommend Solid Signal to anyone in need of electronic products!

I recently purchased a product online and I am extremely satisfied with the quality and service provided by Solid Signal. The website is easy to navigate and the prices are competitive. The customer service team was helpful and efficient in addressing my inquiries. I highly recommend Solid Signal for all your electronic needs!

I recently bought some electronics from an online retailer and I'm very happy with my purchase. The website was easy to navigate and find what I was looking for. The prices were fair and the customer service was excellent. The shipping was fast and the items arrived in perfect condition. I highly recommend!

Solid Signal is a reliable company that offers great products. Their website is easy to use and I appreciate the detailed product descriptions. The prices are fair and competitive. The customer service team is friendly and responds quickly to any inquiries. Overall, I have had a positive experience shopping with Solid Signal.

I recently made a purchase from an online retailer. The experience was excellent and I was pleased with the level of service I received. The website was easy to use and navigate, and the prices were competitive. The shipping was fast and the item arrived in perfect condition. I would highly recommend this company to others!

Solid Signal is a great company! Their website is user-friendly and has a wide range of products. The customer service team is helpful and responsive. I had a minor issue with my order and they quickly resolved it to my satisfaction. I highly recommend Solid Signal for all your electronic needs!

Solid Signal is a reliable company with a great selection of products. I've purchased several items from them and have always been satisfied with the quality and customer service. The website is easy to use and the prices are reasonable. I highly recommend Solid Signal for all your electronic needs!

👍 Solid Signal is an excellent company! Their website is easy to navigate and has a great selection of products. The customer service is top-notch and they are always willing to assist with any questions or concerns. I've been a loyal customer for years and I highly recommend Solid Signal to others!

I've had a great experience shopping with Solid Signal. Their website is user-friendly and their product selection is extensive. The prices are reasonable and the customer service is excellent. I had a question about an item and their support team responded quickly and resolved my issue. I highly recommend Solid Signal!

I absolutely LOVE Solid Signal! Their website is fantastic and I always find what I need quickly. The product quality is top-notch and I have never had any issues with my purchases. The customer service is outstanding - they are friendly, helpful, and always resolve any problems promptly. I highly recommend Solid Signal as they truly provide an excellent shopping experience! 👍

Solid Signal in Novi mostly got it right, though they initially sent a 3-strand thermostat wire instead of the heavy-duty grounding wire I ordered. I held off on opening the box based on the chat agent’s mention of the 30-day return window, which was a bit annoying since I had received the wrong item. However, my experience improved significantly when I called in. The phone support was excellent—they were very helpful and coordinated with tech support to ensure I received the correct part. A solid 4-star experience overall.

Solid Signal’s return policy is too rigid for my needs. They insisted I send back the HD8200XL antenna in its original box, but the packaging is a cumbersome six-foot-long carton that I don’t have room for. Even after testing the recommended LNA200 amplifier and replacing a faulty transformer, the setup still failed to pick up digital channels in my area. Instead of finding a solution, they just pointed back to the original box.

I was surprised to find out that the inventory status on Solid Signal’s Novi website wasn't entirely accurate. They clearly marked the product as in stock, yet after placing my order, I was informed it was actually backordered. It felt like a bit of a bait-and-switch rather than just a simple error. On the brighter side, they did follow up promptly to let me know that my order would be cancelled if I didn't respond quickly, which was at least a transparent warning.

Solid Signal in Novi delivered my Televes DATBOSS LR antenna exactly as promised. The package arrived quickly and was well-protected, with no damage to the contents. I put the antenna together and it is performing beautifully. I am completely happy with the service and the product.

Solid Signal left a bad taste in my mouth. My order never actually shipped, yet my credit card was charged. I called to ask why, and they promised it would go out that day, but I only ended up receiving one item that wasn’t even on my list of five. I waited three weeks for them to follow up, but got nothing. It seems impossible to reach anyone; they ignore phone calls, emails, and online chat messages. Honestly, feels like a scam.

Shopping at Solid Signal in Novi for a Direct TV part turned into a headache. I ordered the wrong satellite reflector online and just needed to swap it for a different, pricier model. Since I bypassed their customer service desk and went straight to the site, they held me responsible for the return shipping. On top of that, I was warned about a potential 25% restocking fee that wasn't entirely clear upfront. For a retail electronics store, I expected better handling of simple exchanges without the extra fees and hassle. Not a fan of their policy.

I gave Solid Signal in Novi a one-star rating after a frustrating experience with Jonathan. I called to confirm if the company was legitimate, and he hung up on me. Even though I stayed calm and didn't raise my voice, he clearly seemed annoyed when I asked to cancel my order. The delay was the main issue; I had paid extra for one-day shipping but had to wait a full week for the item to actually ship.

Left a bad impression with Solid Signal in Novi. I placed an order for a programming cable back in September 2019, but by the 9th I still hadn’t received any tracking info or the item itself, even though my card had already been charged. I called customer service and was told I’d get an email update, but that never came. When I finally reached out via chat, I was told to wait four weeks for delivery. That was too long, so I ended up buying a replacement on eBay and cancelling my order with them.

I bought a Winegard signal amplifier from Solid Signal in Novi to replace the one on my antenna. Placing the order was straightforward, and the package arrived on time. Unfortunately, the unit didn't function as expected. I tried reaching out through their website multiple times, but they essentially ignored me. It’s frustrating that their policy says electronics can't be returned, which seems unfair since I can't test if the device works without installing it. It’s been a few months with no word back from them. I lost $41, but I’ll just consider it a lesson learned and won’t be recommending Solid Signal to anyone else.

I needed a component quickly, so I placed an order with Solid Signal in Novi, MI, and opted for expedited shipping. Although the order initially seemed to be processing, I got an email stating my mailing address was invalid. I provided a different address, only to receive another update saying my item wouldn’t ship for another two and a half weeks. Because they weren’t transparent about the delay during checkout, I’m now going to miss my deadline. Disappointing experience.

Amanda truly embodies the Solid Signal name. Her customer service was excellent, making her a fantastic representative for the team.

I spent over $1,000 on components from Solid Signal in Novi, and the experience has been frustrating. After placing my order on September 5th, I was told some items were backordered, which I accepted. However, the first shipment was messy—they sent parts I hadn’t requested and left me short on the items I actually needed. A subsequent delivery brought a few of the delayed parts, but as of September 26th, I am still waiting for the remainder of my order, including items that were supposedly in stock. I emailed customer support once and received a partial reply, but my follow-up email went completely unanswered. It feels like a gamble whether your items will arrive correctly. I’d recommend taking your money elsewhere to ensure you actually get what you ordered.

I bought a 9H50 "50-foot ROHN Telescoping Mast" from Solid Signal in Novi to boost my ham radio signal during nearby forest fires. The listing looked great, but the customer service was a letdown. After I paid $184 plus a hefty $70 shipping fee, they told me the first shipment was delayed by a month, and then the second one was delayed by another month. I tried to cancel the order to buy from Amazon or DX Engineering, but they insisted I keep it. Later, I discovered the pole is actually only 34 feet, not 50. Between the misleading advertising about the length and the difficulty getting them to cancel, my experience was terrible. One star.

I was initially disappointed when my order got cancelled, but Tiara really turned things around at Solid Signal in Novi. She went above and beyond by reprocessing the purchase and upgrading the shipping speed. Truly top-tier customer service!