Both the technicians are respectful and responsible. Matt spent extra time with me to explain the new hvac and give me tips on taking good care of the unit. Even though he worked 8 hours tireless on the installation. Thank you Matt and Jason! I will use you guys again :)
Services: HVAC maintenance, Installation
The service crew was professional and thoroughly explained the problem and resolution. The cost for the service call was very reasonable, however the part that needed replaced is available from multiple sources for $20 to $35 and I was charged $199. I understand a reasonable markup but this is a 400 to 500 percent markup on the part.
Service: Repair AC
As always, simply fantastic. Could not have asked for anything more.
Services: Installation, Repair water heater
Appreciated the updates from the office and the tech on projected time of arrival for the HVAC maintenance service call. The service was thorough and the tech was very professional.
Service: Heating maintenance
I'm a long term customer for heating/AC . I have always received good quality service.
This time was no acception.
Josh ,assisted by a young man (who is strong as an Ox and very personable) were a real manifestation of teamwork. I have been the other half of two man teams in many jobs in my life . It is so important that they respect each other and communicate...even anticipate what the other needs to get the job done. This is very evident in these Men. It is clear that Josh is the lead. He is very knowledgeable and personable. Communicated with me at every step and had a clear plan to deal with my complicated situation , which had several layers of challenges. Josh and his partner, inspired confidence in me. They are capable and delivered quick resolution.
I might add, that as a long term customer I did receive a discount on the services I required. Customer retention is important to Sobieski as a company. That seems rare these days. I would also like to compliment the contractor that Sobieski partners with to replace the water line from the street. They had to dig up my front yard, 45' from the house to the street to replace a leaking water line.
The crew chief and Excavator operator was top notch. Josh oversaw the entire operation, and explained each phase of the operation. The excavation team left the site restored as much as possible, cleaned the dirt off the driveway and placed straw over the bare dirt to mitigate erosion.
Very professional job.
I highly Recommend Sobieski services for plumbing ,heating and A/C services.
Services: Repair pipe, Installation, Repair water heater
Sobieski installed the original system. Tried to use them for annual maintenance but they failed to show TWICE! Second time they didn't even bother to call us. I called them and they were like, oh we rescheduled the visit. Problem was they never told us. Total disrespect for the customer. Wont' use them, there are HVAC companies that truly want my business.
Services: AC maintenance, Heating maintenance
All went well. Zach was on time and worked quickly and and checked everything . Job well done and I am happy with the service.
Services: HVAC maintenance, Heating maintenance
All checked out well. Tyler answered my questions and offered more than I asked. Professional and polite. Scheduling was fast and efficient.
Service: Heating maintenance
Great service and pricing.
Easy to deal with and a one day install
on a 4 unit job.
Top of the line system priced like a mid grade system. So far so good.
Service: Install heating system
Technician was timely, professional and very careful oc my house. Insisted on taking off shoes when entering. He explained what he was doing and what he found. He detailed our options for repair.
Services: HVAC maintenance, Repair HVAC
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