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M
3 years ago

I've had my account here since I moved to the area...

I've had my account here since I moved to the area almost 4 years ago. I wanted to support local businesses. The service was always fine until recently. Every time I try to cash a check I am made to feel like a criminal trying to pass bad checks, or commit fraud. I am spoken to in a very disrespectful manner, had to explain where the checks came from, who gave them to me and the reason (WHY???). I leave there in tears every single time feeling like I've done something wrong. I'm going to try and do all my banking through the phone app and ATM until I find a new credit union. I'm going giving it two stars because they were fine in the past.

B
3 years ago

Always amazing as per the usual. I've been with th...

Always amazing as per the usual. I've been with them since I was a child after I got my first check for a holiday, and I've never had any qualms with them. Always amazing, always professional.
The only incident I ever had with them was when I opted for E statements but was still getting charged for the paper statements. I emailed in and after only a few exchanges, the wonderful lady on the other end informed me that their system goofed and had me down for both. It was promptly fixed the same day and a refund was issued.
My fiance finances his motorcycle through them and they've been nothing but amazing for him as well. His bank, BECU, required a down payment that was much larger than what he could afford. Sno Falls only required $100 as a down payment for a motorcycle loan, so of course he went with them. Paying his bill is easy, he just has to go on their website and use his BECU card.

A
3 years ago

The employees I talked to don't seem to have any u...

The employees I talked to don't seem to have any understanding of how to speak in a professional manner. All they seemed to know how to do is act condescending and impatient. Extremely disappointed because my first car loan was with them and they were great three years ago when I came in for that.

T
4 years ago

Terrible service. My card keeps getting reported a...

Terrible service. My card keeps getting reported as stolen due to to many incorrect pin trys. Yet every time I call in get the card unlocked use the same pin as before. Its fine for a few days then locked again. I even written the pin down and look at it before entering it in to ensure I'm not mixing any numbers up and yet it still keeps happening. Yet I'm still told that I must be entering the wrong pin.... How can my pin work for a few days then not work? Why is it even showing that I'm putting in a wrong pin if I use the same pin every time? It's made it so I couldn't buy groceries before and had to wait to call in. It's now officially made it so I will be a few days late on my rent cause I cant even access my money in my account at this time. I'm beyond upset beyond pissed I've been humiliated and even had to show my i.d to prove I have not stolen my own damn card. This is major error in the credit unions system not my error. So I'm disgusted with the fact I'm told it is my fault. I'm done and will be finding a different credit union cause this is just ridiculous. Oh and I called the after hours service and when asked for my address I gave them the one I just recently updated with the credit union and they said it was wrong and so I tried my old addresses and one that I havent lived at in a couple years is for some reason the one attached to my card.... so yeah they suck they're system obviously has issues they aren't acknowledging. What if I forget my i.d at home one day and end up arrested because I dont have it to prove I didnt steal my own card?

G
4 years ago

I tried to put my 50 dollar check in that i got fo...

I tried to put my 50 dollar check in that i got for my birthday for the date 3/15 and yet they thought it was for 5/15 and wouldn t let me deposit it. They made me fill out a form so my account wouldn t go dormat. Those employees were very un helpful.

D
4 years ago

My wife and I have been with Sno Falls Credit Unio...

My wife and I have been with Sno Falls Credit Union for quite a while now. We have several loans through them now and now doing a refi on our home with them. Not only do they have great rates but their customer service is always above and beyond expectations.

T
4 years ago

Friendly service and covers all our basics. I know...

Friendly service and covers all our basics. I know it's a smaller credit union, but I'd probably give 5 stars if the range of services, mobile app and banking web-sites were a little more capable. Though they all do a good job of what they do.

About Sno Falls Credit Union

Sno Falls Credit Union: Your Trusted Financial Partner

Are you looking for a reliable financial partner that can cater to all your banking needs? Look no further than Sno Falls Credit Union. As a locally owned and operated credit union, we are committed to providing our members with personalized service, competitive rates, and innovative financial solutions.

At Sno Falls Credit Union, we understand that every member has unique financial goals and needs. That's why we offer a wide range of products and services designed to meet the diverse needs of our members. Whether you're looking for a checking account with no monthly fees or an auto loan with low rates, we have you covered.

Our commitment to our community is at the heart of everything we do. We believe in supporting local businesses and organizations that make our community stronger. By choosing Sno Falls Credit Union as your financial partner, you're not only getting access to top-notch banking services but also contributing to the growth and development of your community.

Membership at Sno Falls Credit Union is open to anyone who lives or works in King County or Kittitas County. Becoming a member is easy – simply visit one of our branches or apply online today.

Our Products and Services

Checking Accounts: Our checking accounts come with no monthly fees, free online banking, mobile banking app access, eStatements options as well as overdraft protection options.

Savings Accounts: We offer various savings accounts including Regular Savings Account which earns interest on balances over $100; Money Market Account which offers higher interest rates on larger balances; Holiday Club Account which helps save money for holiday expenses; Youth Savings Account designed specifically for young savers under 18 years old.

Loans: We offer various loans including Auto Loans (new & used), Personal Loans (secured & unsecured), Home Equity Loans/Lines Of Credits (HELOCs) etc., all at competitive rates so that you can get the financing you need without breaking the bank!

Credit Cards: Our credit cards come with low-interest rates starting from 8% APR*, rewards programs like cashback rewards points redeemable towards travel merchandise gift cards etc., fraud protection features like zero liability fraud alerts etc., making it easier than ever before for you to manage your finances while earning rewards along the way!

Online Banking/Mobile App Access: With online banking/mobile app access available 24/7/365 days per year from anywhere in the world where there's internet connectivity available! You can check account balances transfer funds between accounts pay bills view transaction history set up alerts receive notifications about important account activity such as deposits withdrawals payments due dates etc., all from one convenient location!

Why Choose Us?

There are many reasons why Sno Falls Credit Union should be your go-to choice when it comes to managing your finances:

1) Local Ownership & Operation - As a locally owned and operated credit union since 1957 serving King County residents exclusively until recently expanding into Kittitas county too! We understand what it takes to build strong relationships within communities by providing personalized service tailored specifically towards each individual member's unique needs rather than treating them like just another number on some spreadsheet somewhere else far away from home base where decisions are made based solely upon profit margins rather than people first approach;

2) Competitive Rates - Our products/services are priced competitively compared against other banks/credit unions offering similar products/services;

3) Innovative Solutions - We continuously strive towards developing new innovative solutions aimed at helping members achieve their financial goals faster more efficiently while minimizing risks associated therein;

4) Community Involvement - At SFCU we believe strongly in giving back through volunteerism charitable donations sponsorships scholarships grants educational programs events activities aimed towards improving quality life within communities served by us;

5) Convenience - With multiple branch locations throughout King/Kittitas counties plus online/mobile app access available anytime anywhere makes managing finances easier more convenient than ever before!

In conclusion,

If you're looking for a trusted financial partner who understands what it takes not only provide excellent customer service but also contribute positively toward building stronger communities then look no further than SNO FALLS CREDIT UNION! Become part today by visiting any one of our branches applying online now!

Sno Falls Credit Union

Sno Falls Credit Union

3.2