Snellings walters insurance agency Reviews

My wife was involved in a wreck late yesterday afternoon. I called and left a message between 5 and 6 yesterday and never heard back. Called back this afternoon and couldn't get a human to talk to . Might need to change agencies.

Camille has always been a great help for me. Never have had any issues with this company. All great people who will go above and beyond to help with any need you may have! Wouldn't go anywhere else.

After leaving a message (about two weeks before my policy was set to expire) to review my policy and potentially add some business, Pam Lamb was unable to return my phone call. I don't believe in trying to run people down to give them money- especially since I had been handed off from who I originated the business with since I wasn't a premium client- so I went with another insurer and got the coverage I needed for about half the price. I had been with them for 4 or so years. It was only after I unsubscribed from their useless emails that I actually got a call- which was a week after my policy had lapsed with them.

So, the one thing they are supposed to be good at- service- they can't deliver. Use someone else.

We have had flood insurance through them for over 10 years. When we sold the home we tried to transfer the policy to the new owners. They told us it was "transferable" but they would not do it for us since we only had one policy with them. We called Hartford and they said that Snellings could call them and they would get it transferred. Snelling said that was against their policy too!
They were totally uncooperative and basically said "This is not worth our time."

Have had insurance through Snellings Walters for years, but have been fortunate enough to not have any claims until now. They went out of their way to help me after hours and make sure that everything was squared away. Can't thank them enough, really appreciate all their help!

I am so pleased to have reconnected with Tina Martin after a few years hiatus as she and her team are totally dedicated to being extremely knowledgeable with knowing the right products and coverage for my family. Tina and Rosie Attanasio provide top notch, timely customer service--which is evident in their extremely prompt follow up/turnaround time. If you are looking for high quality, top of line products with excellent client support and "real-life" knowledge.. Snellings Walters and specifically Tina and Rosie are 2nd to none.

They've been the broker for our captive insurance program since the inception almost a decade ago, and Eric Levine and Tiffany Ogborn have been wonderful representatives for our company along the way. Top notch customer service and company culture. Highly recommend!