A 5-star place. Of course, the price is 5-stars too, duh! A local hospital nurse reported they never worry about Smith Village residents who must be hospitalized. The residents never have bed sores or other such issues. Top notch care. My dad lived there until he passed. My mom is still there. Great place, great care. I visit from out of town several times a year. When I do I stay there in a guest room. I'm there 72 hours. I know the place like the back of my hand and most of the crew also.
My mother lived here for 2 years in Assisted Living and she absolutely loved it. She regretted not moving in earlier so she could enjoy more years here. Later, when she had a stroke, they took such good care of her in Skilled Nursing. The rehab process here is amazing, also thanks to the people that make up the rehab team. The best thing about Smith Village are the people that work here. They are very, very caring, compassionate and very knowledgeable in the work they do. My family also liked the fact that the facility is very clean and extremely well maintained. There are always updates and freshen-ups going on here. If you are contemplating care for your parent, you owe it to yourself to check the place out and even arrange for a short stay to see if your loved one would like it here. I guarantee that you will be at ease knowing they are in the care of Smith.
I cannot say enough positive comments about this community. One of the best aspects of Smith Village is that the management truly cares about its residents. During this tough time, the staff ensured the health, safety and well being of it residents and truly took care of this community. I highly recommend.
They claim to have a memory care unit. They do not have the knowledgeable staff and lack compassion for residents with Dementia and Alzheimer's disease. When touring the facility do not get caught up in the beauty of the facility or the sales pitch, ask pressing questions. If anyone is educated on the disease, it comes with personality changes, mood swings, agitation and aggressiveness. For Smith, if your loved one displays any of this, they are sent out to the nearest ER for a Psych Eval and they might never be welcomed back! Yes people, your loved one may be stuck in limbo until you find placement again. The halls are not monitored and sometimes you will find no staff around. But be reassured, they have ankle bracelets that set off alarms if they try to escape and wrist bands that if they actually remember to push will tell staff that they need help. We needed to keep on staff to help with daily ADL's for my Dad. Laundry piled up so much that his wife took 3 loads back to her home to clean! If you can imagine how much this disease progresses, and the care your loved one will need, I urge you to look for a facility capable of seeing this disease to the end. God Bless!
We had to put my uncle here. He lived alone and was forgetting everything. After 3 months, he never looked or felt better. They are wonderful. So caring and understanding. It was a hard decision but it had to be done.
My mom was at Smith Village for over 4 years. I cannot say enough about the love, attention, caring and going above and beyond from their team. On her behalf thank you for the compassion and hard work you put in each and every day....It takes very, very special people to do what you do. God bless you all!
The speech given by those in charge for seniors ingo. Was good info. We were offered a tour. Beautiful apts. Too much walking Not all in good health. Box lunches due to covid. It's a buy in senior community Cang afford it. Staff pleasant n cordial.
When attempting (I called 3x before receiving a returned call) to schedule a tour of the facility and discuss the Smith Village program, MY CHARACTER WAS ATTACKED by the Sales Counselor, Lori! I told her I was seeking a place for my aunt who currently lives out of state and wanted to visit the location and discuss their program. She then preceded to ask me if my aunt 'Even' knows I am looking her a place for her. Her tone was extremely curt and accusatory as if I was attempting to do something to harm my aunt or place my aunt someplace without her consent. I said pardon me!, to give her time to correct herself. She just asked again in a stronger voice. I told her Yes, my aunt is aware and that I have assisted other family members thru the years with this process in their lives. She wanted to know how I became aware of the location. She would not discuss setting up an appointment with me. I told her again, I called about scheduling a tour but with hers and the Marketing Counselor, Megan, behavior I would not allow my aunt or will attempt to discourage anyone from coming there to pay their wages. After i hung up I called back and told her I was going to write a bad review and she then apologized. I felt both she and the Marketing Counselor were trying to steer me away from the company. I have been visiting a few senior living locations for the past week and have been greeted respectfully and welcoming phone and in person.
Smith Village is top shelf! The best of the best! One would be hard-pressed to find a more loving, fun, clean, safe and overall outstanding facility in every aspect. The activities, entertainment, staff, rehabilitation wing and community are just fantastic! My mother in law had the pleasure to live there for her last 6 years of life. She loved it and so did our entire family. God Bless Smith Village and all its people
This home is not an option if your loved one has Alzheimer's disease. My father stayed here for several months and unfortunately it became evident Smith Village was grossly inadequate to care for him as his Alzheimer's disease advanced. On more than one occasion the Smith Village staff were overwhelmed with the responsibility of caring for him and tragically their solution was to send him to the nearest hospital emergency room - not for medical reasons, but for behavioral reasons that were common among Alzheimer's patients. What made things worse for our family was they did this during COVID-19 which limited our ability to support him and was terribly disruptive to his life - which is the last thing you want to do to an Alzheimer's patient. Once we moved him out of Smith Village to a new/different facility that was properly trained and knowledgable on how to care for Alzheimer's patients his behavior, health, happiness and overall state of mind improved dramatically which has led me to write this review. I would have given one star if not for the fact Smith Village can be adequate for the elderly that are autonomous and self-reliant.
