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t
3 years ago

Definitely the most smooth and positive experience...

Definitely the most smooth and positive experience I had when it came to leasing a car. All the staff gets along very well that created a comfortable and calming car-leasing environment.

My Car sales professional, Jacob Manning, assisted me in finding the correct car that best correlated to my interests and needs.
Jacob's motives were simply to assist me in finding a car, instead of trying to make a quick sale. This is something I truly appreciate and will never forget.

Thank you Mr. Manning and Mazda of Smith Haven for all your time and hardwork, it did not go unnoticed.

N
3 years ago

Great place to get a car with exceptional service ...

Great place to get a car with exceptional service and a simple and easy process. This was my first car purchase for myself but I ve been along with other people to buy cars before and in comparison this was so much faster and there was 0 friction.

As a salesperson myself who takes pride in the way I operate, I have a lot of respect for the folks at Smith Haven Mazda, no deceitfulness, no pressuring, and no B.S.

Alexandra was wonderful to work with, she was incredibly friendly and personable, she made the process smooth and painless.

Highly recommend if you re looking for a new car you make Smith Haven Mazda your first stop.

R
3 years ago

Great car buying experience. Our sales consultant,...

Great car buying experience. Our sales consultant, Joe Collocola, was extremely knowledgeable, patient, responsive, and honest. Dave in financing was excellent as well. There were no unexpected/hidden fees - everything was very transparent and clear-cut from the start. Overall, the entire process was smooth and low pressure. We will certainly be returning to Smith Haven Mazda in the future!

B
3 years ago

I bought a used 2018 Mazda CX-9 and Philip was our...

I bought a used 2018 Mazda CX-9 and Philip was our sales men the car is in good shape but the interior was very dirty and lots of stains on the seats the sales person promised us that they will be detailing the car pretty neatly and made us do all the paperwork and pay once everything was done they handed us the car even without wiping the dirt on the dash board. forget about detailing the seat stains they didn t even touch it when asked the sales person replied this is what you expect from a used car very worst experience. I can t drive a car which looks so dirty have to take it for detailing by spending extra money after paying 32k for the car.

j
4 years ago

Excellent Service. Joe Collocola is the guy to see...

Excellent Service. Joe Collocola is the guy to see. And thanks Dave in financing for the good work.

We were previously shopping at another dealership and it was just beginning to be a pain. By the recommendation of another dealer (of a different brand) we called up Smith Haven and got the car and financing we wanted- signed and sealed in less than 24hrs! And we did most everything remotely! Came in and it was a breeze. Best service. Beautiful cars!

E
4 years ago

Great experience with Smith Haven Mazda! I saw th...

Great experience with Smith Haven Mazda! I saw the car I was looking for and called to ensure it was still available. It was and they made an appointment for us right away. We met Jon and he was great! He answered all our questions, negotiated a great deal on our trade in and started the process with our insurance company. He scheduled our pick up and it was a done deal. He could not have made the process any easier. Highly recommend Jon and Smith Haven Mazda!

K
4 years ago

I've never been a big fan of car shopping. Sure it...

I've never been a big fan of car shopping. Sure it is fun to look at and even test drive cars, but I've never liked the high pressure and lack of direct answers to questions around pricing that often goes with it. So when we walked into Smith Haven Mazda, I was pleasantly surprised by how helpful and easy-going Nick Mora and his colleagues were.

They tried to work with us to "put us behind the wheel" but respected when we said we wanted to test out some competing brands before making a decision. Ultimately, we did our diligence on similar cars, narrowing it down to the Mazda and a Honda, but Nick and the team managed to help tip the scales.

After we decided to go with the Mazda, the whole process was smooth, and pleasant. Even the financing and after-sales part was a low pressure experience thanks to Dave who was extremely accommodating and friendly. Everyone was great and I'm sure when we need a car in the future this will be our first stop.

J
4 years ago

This is now the third purchase I have made with Sm...

This is now the third purchase I have made with Smith Haven Mazda and Salesman Joe Collocola. You will not find a better experience on Long Island for a car purchase. I have always hated having to go into a dealership and play the game... that is not something that you even have to worry about here. You are treated with the utmost respect from the minute you walk in the door. They will bend over backwards to make sure you are happy and put you in the car you want. Ryan the finance guy was excellent as well... everything was exactly as he said it would be, no mystery additions to the price, all extra packages very clearly explained. Their Service department is one of the finest around. We have always dealt with Matt and he is fantastic. There are no questionable charges... everything is very clearly explained to you before any work is done and their prices are very affordable and realistic. How they handled the replacement of the convertible top on our Miata was unbelievable... They truly went above and beyond. As long as Mazda keeps making cars I want... we will always be part of the Smith Haven Mazda Family. Go see Joe and the rest of the team... They will treat you right!

R
4 years ago

Alexandra Levitt helped us buy our Mazda cx 30 ove...

Alexandra Levitt helped us buy our Mazda cx 30 over the phone. It was a very easy transaction. She was extremely helpful through the entire process. Smith Haven Mazda was very welcoming. Did not rush us, and spent a lot of time ensuring we understood the electronics in the vehicle. Everyone we dealt with was extremely friendly. I highly recommend this dealership to anyone in the market for a car. We will definitely be back for a second vehicle through them.

A
4 years ago

I had a fantastic experience with Smith Haven Mazd...

I had a fantastic experience with Smith Haven Mazda. Phil and David were kind and transparent throughout the process of buying a car. They worked with me to get a comfortable price and I didn't feel pressured into buying anything I didn't want. I would come here again for sure.

About Smith Haven Mazda

Smith Haven Mazda is a renowned car dealership located in St James, New York. The company has been serving the community for many years and has established itself as a trusted name in the automotive industry. With an extensive inventory of new and pre-owned cars, Smith Haven Mazda offers its customers a wide range of options to choose from.

The dealership's commitment to customer satisfaction is evident in its exceptional service and support. The team at Smith Haven Mazda is dedicated to providing personalized attention to each customer, ensuring that their needs are met with utmost care and professionalism. Whether you're looking for a new car or need assistance with financing or maintenance, the staff at Smith Haven Mazda will go above and beyond to ensure your complete satisfaction.

One of the key features that sets Smith Haven Mazda apart from other dealerships is its impressive inventory of new cars. From sleek sedans to spacious SUVs, there's something for everyone at this dealership. Customers can browse through the latest models from Mazda, including popular favorites like the CX-5, CX-9, MX-5 Miata, and more.

In addition to new cars, Smith Haven Mazda also offers an extensive selection of pre-owned vehicles. These cars have been carefully inspected by trained technicians to ensure their quality and reliability. Customers can choose from a variety of makes and models at competitive prices.

At Smith Haven Mazda, customers can also take advantage of various financing options designed to make car buying more affordable than ever before. The dealership works with multiple lenders to offer flexible payment plans that fit every budget.

But it's not just about buying a car – it's about maintaining it too! That's why Smith Haven Mazda offers top-notch maintenance services performed by certified technicians using state-of-the-art equipment. From routine oil changes to major repairs, customers can trust their vehicles are in good hands when they bring them into this dealership.

Overall, if you're looking for a reliable car dealer in St James or surrounding areas like Medford or New York City then look no further than Smith Haven Mazda! With exceptional service & support combined with an impressive inventory of both new & used vehicles - this dealer should be your first stop when shopping around for your next vehicle purchase!