We have agreed I am paid to date and have asked 4 times for them to cancel and release me so I can access my own new covid menu. Two months and they still have not cancelled me. I've spoken to 3 reps on 3 calls who have assured me I am cancelled yet they still have control and I cannot access my menu on any of the top platforms platforms. I am ready to explode.
One stop shop for menu posting. Single platform helped our restaurants menu become available all over the internet. And when you want to make changes to the menu you only go to single platform. Easy to access and easy to use. Super helpful and informative. Great customer service. Awesome staff. Can t ask for more.
Most definitely Amazing. Managing online menu would never been this easy for me. You can have access to all your online menu from one portal. Single Platform makes my job and my life easy..
It has been wonderful reading all of the reviews. I often post them at our diner to praise our staff.
Very responsive customer service department. The product is really good, so I rarely need to contact them, but when I do, they get right on it and I appreciate that.
Adding on 1/9/2020 - I needed to have a different format for my printable menu. Tim was able to suggest some options that helped get us on our way. This is a very customer service oriented company. :-)
Unfortunate that I couldn't leave a negative star. This company did absolutely nothing for the business and once we cancelled their services, our phone number changed on our listing as well as saying that we are out of business. We have contacted this company NUMOUROUS times and they do nothing. We have contacted Google and the do nothing. We have tried to claim the listing again and nothing. This has been going on 2 years of this and we have lost so much business!!!
One of my restaurant clients has been trying to get this service to remove their link - we do not and never have paid for their service - from our Google Business listing and they will not follow up. They won't remove it. And they're posting some old menu that our customers order from and then freak out about not being accurate. I have called and emailed many times and they always say they're going to do something, and they don't. It's a scam to force you to sign up to get the correct information out there. Even Google won't do anything to remove the link. Horrible company.
Adrienne was very professional and courteous. Not only did we got the info we needed, she provided additional recommendations that were beneficial to our company. We are small business so any help is greatly appreciated.
Horrible company, I cancelled in July and they continue to charge my account for months. Nearly impossible to reach their billing department would NOT recommend.
terrible company. If anything they faked their reviews because that's what this company would do. They even faked emails stating that they sent an agreement with a pricing but when I searched all my emails and even junk I had never received the email that they "forwarded" me. No response. Paid for the embedding onto our website. Just looking at their dashboard it looks fraudulent or very unprofessional. Their analytics are very poor and gives you no insight that a business owner would need. They try contacting you one time at the most inconvenient time and if you do not pick up they think that it is sufficient on there part and move on. They want a costly subscription for doing no work at all or maybe 20 minutes of work in the beginning but not even. Save your money and your time by not signing up with this company or even wasting a breath talking to these con artists. Look at their support or contact us page. Gives you no access to them and they set this up on purpose.
After I had talked to the customer rep that actually had a decent amount of patience I asked to speak with a higher up which they said none was available lol
singleplatform.com
