Simpson Optometry Review

Excellent service. Thorough testing. Really appreciated how they could see me on short notice. Thank you.

Great service - initially. After the coating started pealing off my lenses a few years later, the $1,100 outlay is now useless. I was advised that to get this long out of the lenses was very good & that it was "out of our hands". I expected better for such expensive lenses from this well known local outlet. It seems they too have adopted the 'not my problem' Canberra attitude towards clients, once they make the sale.

Thanks for the reply. It was more about the attitude as I said on the phone all those months ago. I have been able to have new lenses fitted. The same script & coating for one third of the total cost over 4 years ago. If we subtract the cost for the frames it makes your charge around double for the same lens & coating. This is why I expected a little more helpful advice & a little less "it's out of our hands". You may recall I was looking for advice on how to remove the coating also. BTW, it's the lens manufacturers that provide the 2 year warranty. As I said, great service - initially. But that's as far as it went when I didn't go back & spend another $1,100 two years later.

The best optometrist in town. I have never had such a positive and personal experience as I have had with Simpson Optometry. The entire team are very caring, knowledgeable and helpful. They go out of their way to provide you the best service. I can't go back to the chain optometrists now.

Easily the most thorough optometrist I've been to (thanks Renita). Very good service. Highly recommended.

A really great experience. The most modern technology and very thorough and professional procedures throughout. An awesome team that are friendly and will work with you on all aspects including frame selection.
They make the complicated seem simple.

Very professional and experienced staff that take the time to listen and provide expert advice. Their range of frames is second to none and cater for all walks of life. Hicaps available so no need to pay a visit to your health fund. Open on Saturdays which comes in handy for those who cannot get into the city during the working week.

Fantastic service from the entire team. They went that little extra for those blind folks like myself! Highly recommendation James, Renita and the team!

An outstanding experience from start to finish. With a very easy online booking system, professional level of service and care, to a market leading product range.
James and his team at Simpson's Optometry are setting a new standard for Canberra!

This practice has my utmost confidence. With great patience and professionalism, James Simpson provided me with clear and detailed guidance for communicating effectively to obtain the optimal outcome from my cataract and laser surgery.

James Simpson and his team are amazing. I've been seeing him for 10+ years now and they have always fitted me in for emergencies and remember my name!
James is professional and explains all procedures as they come up. 10/10 I recommend to everyone.