Wonderfully helpful and absolutely beautiful jewel...
Wonderfully helpful and absolutely beautiful jewelry

Wonderfully helpful and absolutely beautiful jewelry
DO NOT SHOP AT THIS STORE. I was here with my daughter and she had her scooter in her hands standing right next to me. She knows she can t ride a scooter in a store but the owner walked up and VERY RUDLY told my 8 year old daughter HEY! Your scooter doesn t go with my store. Take it out now! My 8 year old started crying and we walked out of this store.
We went in this location to find a ring or bracelet/earrings for my 9 year old daughter. We found just what we were looking for and I found a beautiful pearl ring for myself. Great price and beautiful Silver and stones for everyone!
Wonderful! Sales lady was quite helpful and very helpful. We will be back again
Beautiful store with an excellent selection and an amazing customer service! Jewelry is reasonably priced and great quality!
Live this place! Anytime i have a specific need/want, or need a repair done, i bring it here.
We live in Toronto and visit Virginia Beach most summers during August. One of our traditions over the past 10 years or so has been to stop in and shop at the Atlantic Avenue location of Silver Stream. The owner Jeff is often working there and each year they bring in new items that are unique and relatively affordable. We have also gotten to know Nick who is a silversmith and they have done some custom work for us and made the experience fun.
I love this place! Half my jewelry box has been from the store. Their prices are a little high but the jewelry is very nice.
Cindy designed This bracelet just for me. Exactly as I requested. It was so beautiful, my friend had to have one as well.
Beautiful jewelry. Owner and his wife were very kind and helpful!
The holidays are here, and most of my gifts are shipped up north to family.
I like to include at least one gift from a local shop. This year, it's Silver Stream!
It's amazing to me the places I find to shop in the "off" season. Need help
finding or choosing something? Susan
will graciously offer her assistance with
a smile. I'm so glad I found this store!
I have not had the pleasure of visiting the location on Laskin Rd. Sadly, I never will for the experience I had in your new Greenbrier Mall location. I was looking around for charms for a bracelet. I saw some, but I was looking for what's called "lobster claw" clasp. I saw some without it, but I was curious & waited to speak with an older gentleman who was behind the counter.
I was trying to describe what I was looking for & my first red flag was he was just looking at me like I was a total idiot before confirming what it was I was looking for. Didn't sit well with me, but I thought perhaps I was being too sensitive & gave him the benefit of the doubt.
He told me where the charms were (In a rather bored/annoyed manner) & immediately went into a explanation on how lobster claw clasps are more for costume jewelry, not for "quality pieces" like his. I happen to have a lot of real jewelry. All of my things have to be real gold or silver because I'm allergic to the mystery metal that they put on "costume jewelry". Therefore I happen to know that MANY jewelers use the lobster claw clasp on their pieces. So where he received this information is questionable & raised a second reg flag.
The selection was considerable & he said they could put the lobster claw clasp on the charms if necessary. Naturally, it's the Christmas season & I like to be sure about getting the biggest bang for my buck, so I saw no harm in asking about specials they may have going on. It's at this point my frustration was starting to build because the moment I asked, he acted SO OFFENDED that I would even ask & grudgingly told me about their percent off scale. I had no time to think about it before he started telling me about some cheaper pieces that might suit me better. I felt pretty insulted that just because I asked about a special, that he seemed to assume I wasn't good enough to be in that store.
At that point, I simply said I was on a time crunch & would have to try later. I don't believe my displeasure went unnoticed because as I was leaving, he said "Good luck finding what you're looking for." The tone of voice read more of "Good riddance" rather than anything comforting. I did not feel like my time or business was valued or welcome. This is not a location I would visit again while that man is employed. If he happens to be the employer, I am deeply saddened by such a demeanor.
Needless to say that my time & money will be spent with someone that doesn't see themselves as higher than anyone else.
On a side note, I would give 0 stars if it were allowed.
Good selection of silver as you can expect. Very friendly and helpful staff.
I purchased alot of jewelry from silver stream the week i was in virginia. Exceptional service and outstanding prices. Extremely pleased.
