Worst customer service!
Management you need to pay attention to that!!
My appointment for delivery was at 5 am!
At 5:30 lumper guy just showed up at the facility (they open at 5)
Waited 30 minutes and finally at 6 I got a door...
were unloading for 4 hours, with $261 lumper fee... and I'm still waiting for to pay that fee because no one is here!!
Thanks guys great place they are unloaded my truck in a 20 min.
I read negative reviews here and was ready for some horrible experience. But honestly can't complain much. Had an appointment at 6 AM. Checked in at 6 (they start at 6 now), after checking my seal got the door immediately. By 8 was completely unloaded. Paid 87$ for a full load. Very limited parking on Van Burren St! Receiver is very polite. If another load here will be offered, will gladly accept it.
Veggies, fruits, oils, seasonings, etc..great selection.
The consumer store is closed until later in August of 2021. Angry that they didn t update their hours, but great place overall.
This Place is wastage of time. Everyday They have same excuse That their system is down. They don t care about your time even though u have other Appointments or delivery. And if by any Chance Driver Miss the Appointment u have to Pay 500$ to make next Appointment. But they have right to Ruined up your Day. To Get Better idea or More true Info read other Drivers Good review about this Place.
Don't try to turn left onto Van Buren St from Mt Pleasant St because it's impossible. Instead, arrive via Purchase St, turn R on Van Buren st and up the road there's a dirt lot where you turn around and line up on the Van Buren street next to the company. No parking on company grounds. Nice people, they took me earlier and unloaded me fast. Lumper is fleet check and cash only.
Before 5 AM it makes no sense to come. The office starts at 5, put the truck as close to the office as possible (to check the seal). At receiving, you give away your BOLs, and you receive papers for lumpers. Go to the entrance to the warehouse (inside the office) and wait for the main lumper. Give him these papers, tell him: where is the truck, the numbers of the truck and trailer and the name of your company, go to the truck to wait for it to check the seal. After he collects information from the entire lineup, he will approach each person and fill the seal and give the door. On average, unloading takes 4 hours. You can go to bed, you will tell the amount all the same main lumper, for unloading. Write out a check and go to the office to lumpers and there they will give you BOL. Very slow guys.
I love this place but it is CLOSED, at least temporarily due to covid. You can still get some things next door at Friendly Fruit Market.
sidwainer.com
