Sid dillon Review

Where to begin..

I purchased a used vehicle may 5 from this dealership. We had a trade in and a down payment. After agreeing on the price and writing a check. We were told that they could not release the vehicle off the lot due to safety concerns and the repair should be done by the weekend. We waited a full week before we could get the vehicle. The parts that we were told were ordered before we even looked at the van were in fact not ordered until they had our money.

After that we thought everything would be fine. We had the vehicle one full week before it started making a noise. We took it back to service and they told me they could not replicate the noise. After 3 days of having it in the shop I had to drive the GM around in order to point out a grinding noise, which I was told " the previous owners probably hit a raccoon and skewed the exhaust and it's probably rattling".

No repairs were made and I'm not confident in the vehicles safety, but also don't trust the service center to repair it.

Finally, I went to the DMV to register the vehicle and was told the previous owners signed the title incorrectly and the title was sent back to be fixed. Which means I can't legally drive my vehicle until the dealership gets the title fixed. When I called and spoke with Shawn in titling was told the previous owner might be in later this week and we can still drive the vehicle just to keep papers with us. I'm sorry but telling your customers to drive a vehicle A) unsafely and B) illegally does not sound like good customer service.

I am super impressed by Sid Dillon. My Nissan Rogue didn t want to turn over, definitely a battery issue. I was able to go get a jump start and take it over to them so they could start working on it the next day. They had everything all fixed but the time I was off work and they had their driver Rojean, who was super sweet, come pick me up to bring me to Sid Dillon. They were very reasonably priced too! Highly recommend and will definitely be bringing my Nissan back for all its needs!

Was told when trying to buy a key that there were seven different kinds it could be for my vehicle. After having been through this before I knew that wasn t right. Contacted a lock smith and they confirmed their is only one kind of key that it could be for my make and model.

We where just going to have the our Rouge serviced and ended up with a new leased vehicle WOW! Everyone we've dealt with at Sid Dillon Nissan from the service dept to the sales dept are a fantastic group! Nate, Duane, Chad, and Mike Kelly thanks for all your help!

I had my car worked on last week. It was a great experience. Zach Smith was extremely friendly and helpful. He kept me up to date on what was happening all through the process. When he called to let me know what was wrong with it he clearly explained what they found and offered options. I will definitely be going back for all my vehicle needs.

Fantastic customer service, good communication, showed concern for my situation; my 2008 Nissan Titan broke down and I had it towed to the dealership...they had it for a little over two weeks, but got it back up and running (the mechanics seem to be very thorough and competent). While my truck was in the shop, the dealership loaned me a vehicle to use, free of charge! They have definitely earned my business, and I will be back should the need arise! P.S. When they were done, they washed my truck and cleaned the inside!

I'll be back, and I'll update it then, but for this one Im kind of disappointed. I said first thing that I had an appointment and that the financing was going to be the issue

They kept giving me monthly costs so I thought we were on the same page but lo and behold after an hour or so we had not even taken that step and sure enough we hit a snag, as I had warned.

The service was good, but it's just wasted time, you know? For both of us.

Beautiful car, though. loved it.

LaSavior Jordan took super good care of me. Quickest, most efficient and satisfying purchase EVER. Sid Dillon rocks! Thank you.

Took test drives in the same vehicle. But when I decided to buy I was told that the one I was getting was different with less options. When I gave my offer it included tax and license. I was told that my offer was accepted. Then after all the paperwork was signed I was told that I still owed for tax and license. Absolutely wrong. I like my car but I will only ever return for my promised service and regular service.