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What reviewers say about Shine Security

Based on 15 reviews on Trustburn · updated 16 days ago

Customers generally praised Shine Security for professional, friendly, prompt, and cost-effective service, as well as responsive guards and command-centre controllers. Reviewers also highlighted the company’s experienced leadership, modern technology, strategic planning, and ability to identify risks and support emergency responses.
What does Shine Security do?

Shine Security provides security guards, 24-hour command centre support, site risk assessment, emergency response, security planning, and technology-integrated security services. The available reviews also mention support for tailoring security needs to client requirements.

What are the most common complaints about Shine Security?

The critical reviewer reported being assigned to a site without prior notice, having promised half-day payment denied, and being unable to get the issue resolved despite repeated contact with the office and HR. The reviewer also said the Director had not responded. This describes what the critical reviewer wrote, not the overall customer experience.

Based on reviews on this page. Verify anything important with the company directly.

Sharlyn Teo
Reviews 1

Excellent customer service delivery as I was able to tailor security needs to my clients expectations. Guards performance were also wonderfully optimised with the integration of manpower and tech. Very cost effective for my company facilities

Jamie Soh
Reviews 1

Thankful for 24-hour command centres with skilled controllers capable of providing responsive solutions, especially during emergency situations. They were able to identify the exposed risks on the site, create strategic preparations, and take action immediately. This helped me plan ahead and prevent further problems with their help.

JJ
Reviews 1

Decided to engage with their services as their company are managed by former police and military officers as well as commercial security consultants who can cater to all fields of security. I am delighted with the modern technology and strategic planning of the team

Crston Tan
Reviews 1

At the beginning was ok. Till one fine day. The OE activated me to a site and cover with out being notified. After two hours plus of work. Ask me to go back and promise to pay me half day payment as mutually agreed. But the next day,it turns out that the OE Guraj Turns around any dennied what he said. Call the office several times and spoke to the Philippines HR. Ended up also wasted my time by delaying every day says she will inform the Director to resolve the issue.The incident happened on the 06 January 2021. Till now , every time I called the office. Still telling me the rubbish reply and the Director still yet to reply. For every one information. Lesson learnt.Never trust what OE says especially from Bollywood.have to log in black and white with evidence... Now getting more and more.

Samantha Eng
Reviews 1

I went with their services for around 3 months for a short project and could see that Shine has provided comprehensive skills training for their personnel as well as security technology solutions for day and night operation. The guards deployed had good teamwork. Their acquirement of required knowledge and skills of man handling /management problems in such a short period given is admirable.

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About Shine Security

Address
1 neil street