serviço autonomo de água e esgoto de vr Reviews

We get out of water every week. We have a lot of trouble making a phone call with Saae and, when we do, they do not solve the problem! We paid very dear for such lousy service!

Two days without water, worse q there is no forecast for the restoration of services, we are lost !!! Hopefully we can make our leaps, because if it depends on knowledge we are lost !!!

Monopoly is cute
Not to say anything else ....

Incompetent to the extreme!

Today is Sunday and no water falls since Thursday!

Gotta see a way to sue them!

There is no 24-hour phone available, the 115 does not work and the 3344-2900 when needed during opening hours takes forever to answer!

An absurdity! ! !

They have stopped supplying direct water! ! !

Bad service nn gives us no satisfaction at times when water is lacking, we call to get information and we are like idiots listening to music ...
# taporforaSaaedeVR

I have been there for 4 days without water. I call there and no one answers. Lack of respect with the consumer. My garden is already dying. Was this review helpful?

Every day there is a lack of water in my house, so far there is not a drop in the taps, and I am waiting to take my shower, I have already called several times and I have no satisfactory answer.

A resident of the Jardim Europa neighborhood and without water since 01/27, today 01/02, without any communication from the SAAE ... they say they have been researching ... For 5 days .... it is very incompetent ..., A population is treated with a monstrous neglect and the true responsible ones hide behind their positions. Lack of management, lack of commitment, lack of competence ...... How long ???? Where is the mayor at this time ??? His function is to keep the city running and not inaugurate expendable works ... the basics are missing !!!

I am very indignant with the saae, we have the sewage network clogged in the street and the sewage is coming all over my house through the drains, it has been 9 days since I made the request and so far nothing from the saae to resolve. It is unacceptable.

Total lack. We are disappointed with such a lack of a simple answer. The lack of water is the worst. Nelsom street here at the retreat has but a month without water i they neither a dao response. Here on the street there are countless children and the elderly are space children. I when we call or if you want an answer give poor service provided the mayor? To charge for such. Provider.?

No announcement that supply would be suspended. Call and no one answers. Lousy service !!!

We are again without water in the neighborhood Don Bosco in the middle of the holiday and without warning or solution

The planning they do only benefits themselves, the people who screw up ...

No phone number for emergency care. Water leak in Rio Negro Street, corner with Viscount Rio Branco Street in clean water.

The service by phone is terrible ...
It's a boring song playing until you give up ...

We haven't received water since Sunday and today is Thursday. We have sick people who need care and without water it is very difficult. And at the entrance to the neighborhood we have a huge water tank and it never worked, a real nonsense. Every year end is the same problem, a shame if we pay we have the right to attend.

Terrible horrible 40 days without water I ask kite truck and I'm never attended ... I have children I need to make food, I need to drink water take a shower you know? We are not to blame for this work.

If the bill is paid, it is not possible to obtain a duplicate on the website. In the 21st century with this disservice.

Was this review helpful? I am out of water for three days and promises that they will send car kite and nothing. Shame. The mayor spoke on the 88fm radio that he would give discounts to those with problems in the supply. LIE ... No water, no kite truck and no discount. Samuca, are you kidding me?

Fast
Well attended
But without the solution I sought

Lousy service when we call, lack of communication for water shortage notice, round trip deserves a better water and sewage service provider.

My thanks to Saae for the prompt service of my request to repair my home meter. Congratulations, hugs.

I live in the retreat, and we have been without water for more than two weeks. We called several times to try a solution. The attendant says he will send a water truck. It is not a solution but even that they cannot fulfill.
We have an elderly man and a pregnant woman at home who need to carry a bucket in order to fulfill basic needs.
This problem has been happening several times throughout the year and each day it gets worse.
I think it is a shame that a city as a round trip depends on a supply system that does not work, where neglect with users is noticed even in the service.

Horrible has to be trying 200 times then when you can take it, they make little case

When does the water come back in the rich village quarter? !!

SAAE de Volta Redonda can not meet the basics, crap the supply always lack water and you call informing a truck and they treat you with the least importance to help, you are waiting for the good will for them to send a truck to your At home, what is the difficulty in understanding if the person is calling is because there is no water for the person to take a shower to make a meal, what is the difficulty of sending a truck more seriously, seriously, too angry, the water is not Free not, if we pay has to be provided the service for which it is paid to do, I have already spent a lot of money buying water to be able to take a bath because of this lack of competence of this institution, and I say more I do not mean hot summer , which is already a fact without water, in winter they can not handle the service and the time to solve the problem is eternal, making us look like a clown.

No water for 3 days and the 2 phones that say they are available do not answer, so it gets difficult, even more with two kids at home

The hydrometer pipe is cracked, and the emergency phone does not answer. They think they own the world because of the stability of being tendered. That's why the service is terrible.
And you can notice that, who put 5 stars, did not comment anything. They're all official.

I called to solve the problem but didn t solve it, played with my face by hanging up the phone. I wanted to resolve that I paid the whole year 100 reais for the sae account because I have one house teaches the other but I wanted to know if I pay the bill for the watch that the sae offered me to use it onestly and I also want the sae to be onesto pay for the use that the watch makes I stopped using the same amount of water and has been charging the same amount I want one and the training leaves it solved that and discounts on the next bills or will continue with the error or have to look for someone

Bairro Santo Augustine without water, 5 days already, call nobody answers, lousy service lousy lousy company in everything, should change the saae if it was possible, because no more.

It is always very bad the service I receive is terrible and today I was still neglected, believe me.

Terrible this Saae back Round two hours waiting to take a duplicate on a machine that no one was using, was stopped and would not allow to enter

I can not talk on the phone, the site does not open ... I'm out of water for a week, with a small child ...

I have never seen service as bad as theirs. It damages the citizen more than helps him.

No one answers this phone and no messages are given.
An absurdity!

Poor administration and service is terrible, since December the supply is not adequate, today 02/07/18 all neighbors were without water, including me, a water truck was sent, it was not enough!
In short the truck did not return and we continue without water!

You have left something to be desired. Missing water constantly.

Terrible does not answer the phone you call and just listen to music seriously I want to solve my problem not to have a nervous breakdown.

Terrible service ... total neglect .. no water at home and the bill comes very high

The worst public service in the city, water is constantly lacking, and they are not efficient in repair and customer service.