I recently utilized the services of this title ins...
I recently utilized the services of this title insurance agency for my property transaction. Overall, I found their services to be average. The website was easy to navigate, providing all the necessary information, but it could benefit from a more modern design.
The communication was decent, although there were times when I had to follow up for updates. The customer service representatives were polite and helpful but lacked a sense of personalization. They efficiently handled my queries but it felt like a transactional interaction rather than a personalized experience.
In terms of pricing, they offered competitive rates in comparison to other similar agencies. However, I would appreciate more transparency in their fee breakdown on the website.
While my experience with this agency was satisfactory, there is definitely room for improvement in terms of communication and personalization. I would recommend them for their competitive pricing, but be prepared to follow up for updates.