About Scottish water
Scottish Water: Providing Clean and Safe Water to Scotland
Welcome to the website of Scottish Water, Scotland's publicly owned water supplier. Scottish Water is a government-owned company that provides clean and safe drinking water to over 2.5 million households and businesses across Scotland. The company was established in 2002 as a result of the merger between three regional water authorities, namely East of Scotland Water, North of Scotland Water, and West of Scotland Water.
Scottish Water is responsible for providing high-quality drinking water to its customers while also ensuring that wastewater is safely treated before being returned to the environment. The company operates over 1,500 treatment works across the country and maintains an extensive network of pipes that span over 30,000 miles.
One of Scottish Water's primary objectives is to ensure that its customers have access to clean and safe drinking water at all times. To achieve this goal, the company invests heavily in maintaining its infrastructure and upgrading its treatment facilities regularly. This investment has enabled Scottish Water to consistently meet or exceed regulatory standards for drinking water quality.
In addition to providing essential services such as supplying clean drinking water and treating wastewater, Scottish Water also plays an important role in supporting local communities across Scotland. The company works closely with local authorities, community groups, schools, and other organizations on initiatives aimed at promoting sustainable living practices such as reducing waste generation or conserving energy.
Scottish Waters' commitment towards sustainability extends beyond just promoting sustainable living practices; it also involves minimizing their environmental impact through various initiatives such as reducing carbon emissions from their operations or investing in renewable energy sources like wind turbines or solar panels.
The company has been recognized for its efforts towards sustainability by receiving several awards such as the Carbon Trust Standard certification for reducing carbon emissions from their operations by over 20% since 2010.
Scottish Waters' commitment towards customer satisfaction goes beyond just providing high-quality services; it also involves engaging with customers regularly to understand their needs and expectations. The company has a dedicated customer service team that is available 24/7 to address any queries or concerns that customers may have.
In conclusion, Scottish Water is a government-owned company that provides essential services such as supplying clean drinking water and treating wastewater to over 2.5 million households and businesses across Scotland. The company's commitment towards sustainability, customer satisfaction, and community engagement makes it an essential part of Scotland's infrastructure. With its extensive network of pipes, treatment works, and investment in infrastructure upgrades, Scottish Water ensures that its customers have access to clean and safe drinking water at all times while also minimizing their environmental impact through various initiatives aimed at promoting sustainable living practices.